Best Western Plus Southpark Inn & Suites

2.5 star property
Enjoy the outdoor pool at this Tyler hotel

Choose dates to view prices

Photo gallery for Best Western Plus Southpark Inn & Suites

Exterior
In-room safe, iron/ironing board, free WiFi, bed sheets
Lobby
Reception
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
120 W Rieck Road, Tyler, TX, 75703
  • Broadway Square Mall
    ‪14 min walk‬
  • University of Texas at Tyler
    ‪5 min drive‬
  • Tyler Junior College
    ‪5 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪18 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

  • Sleeps 5
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed;Larger Room)

  • Sleeps 3
  • 1 King Bed

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About the area

Tyler

In Tyler .Within 2 miles (3 km) of this Tyler hotel, you'll find Broadway Square Mall and Rose Rudman Park. CHRISTUS Mother Frances Hospital - South Tyler and Kiepersol Estates Winery are also within 3 miles (5 km).

What's nearby

  • Broadway Square Mall - 14 min walk - 1.3 km
  • The Village at Cumberland Park - 4 min drive - 4.6 km
  • University of Texas at Tyler - 5 min drive - 6.0 km
  • Tyler Junior College - 5 min drive - 6.0 km
  • UT Health Tyler - 6 min drive - 6.6 km

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 18 min drive

Restaurants

  • ‪Chuy's Tex-Mex - ‬8 min walk
  • ‪Andy's Frozen Custard - ‬11 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Olive Garden - ‬3 min walk
  • ‪Sonic Drive-In - ‬4 min walk

About this property

Best Western Plus Southpark Inn & Suites

Enjoy the outdoor pool at this Tyler hotel
Best Western Plus Southpark Inn & Suites offers its guests a seasonal outdoor pool, a fitness center, and a children's pool. Public spaces have free WiFi. A business center and a meeting room are available. Free breakfast is served daily. Best Western Plus Southpark Inn & Suites also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

Smoking is allowed in designated areas at this Tyler hotel.

  • 60 guestrooms or units
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Smoking in designated areas
Best Western Plus Southpark Inn & Suites offers 60 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch LCD televisions come with premium cable channels. Housekeeping is provided daily.

Languages

English

Similar properties

Property amenities

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • The seasonal pool will open May 30 and close September 05.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Tyler Best Western
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Best Western Plus Southpark Inn & Suites Hotel Tyler

Best Western Plus Southpark Inn & Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 460 out of 1005 reviews
Rating 8 - Good. 277 out of 1005 reviews
Rating 6 - Okay. 135 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 66 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm, Peaceful and Quiet

My stay was what I needed for a night. Quiet. The room was clean, the atmosphere was warm and inviting and I rested. If anyone just need time to themselves not looking for fancy but pleasurably convenient, quiet and comfortable. The staff and ambiance of Best Western Plus truly gave me the peace I needed for the night. I recommend them highly to all.
Stayed 1 night in Feb 2025

8/10 Good

Leemans

Stayed 1 night in Feb 2025

6/10 Okay

Angelia

Liked: Cleanliness, room comfort

Somewhat Outdated

Rooms were nice, clean, and well maintained each day. ISSUE with the elevator reported to the evening desk assistant who did not appear concerned. After lowering from the 2nd floor to the 1st, the elevator did not signal. The doors finally opened after pressing 1 several times but just after opening, the door started to close. The elevator door required shoving to open completly. I took the steps the remaining days of my stay but notice the elevator delayed with other guest.
Stayed 2 nights in Jan 2025

8/10 Good

ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas Jamie

Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and quiet
Stayed 1 night in Feb 2025

4/10 Poor

Evangeleen

Business traveller
Disliked: Cleanliness
Bathroom lights were burnt out, hair on the "clean" towels, fecal matter on the back of the toilet seat, unknown substance on the bed cover. Asked for new towels and were given more which also had black hair on them. Could hear the "neighbor" all night long. Breakfast not good but was stocked.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jameel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a overall good experience
Stayed 1 night in Jan 2025

8/10 Good

Frederick

Liked: Cleanliness, staff & service, room comfort

Good getaway soot

Nothing out of the ordinary. Good getaway close to our dinner reservation.
Stayed 1 night in Dec 2024

10/10 Excellent

Zak

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristina

Stayed 2 nights in Jan 2025

6/10 Okay

Clarissa

Liked: Staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, basic hotel. Night clerk could have

Stayed 1 night in Jan 2025

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👌
Stayed 3 nights in Jan 2025

8/10 Good

Hector

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Molly, Lufkin

Travelled with family, Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
🙌
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

You

Disliked: Staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Craig

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
When I got into my room the inside door handle fell off. After working to get it back on and open the door, I went to the front desk and immediately reported it. I was told they would let maintenance know to fix it the next day. ( I wasn’t even given an option to move to another room!! And the hotel was not full so there were other rooms.)Then within about 6 hours I had to have my keycard reprogrammed because it would stop working. I was blamed by the clerk and told that I must be demagnetizing it. I explained that I didn’t have anything magnetic to demagnetize it. The clerk did not respond. I had to go back to the front desk and tell them about the door handle again the next day and they acted like I was bothering them. I was told that maintenance had been notified while she got on the phone and called maintenance in front of me. I have been to this hotel many times over the last 10 years and this was by far the worst customer service I have experienced.
Stayed 2 nights in Dec 2024

2/10 Terrible

KELLY, LAKE CHARLES

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff is really friendly and helpful. When I got to my room I had to shove the door open it was stuck. The room has an odor not sure what all it is. Bathroom floor sticky and grime. Bed linens had stains and stunk also. Try to sit on one side and it was still damp from no telling what. I stayed a couple of hours the left at 330 am. No one was there for me to talk to at checkout. I also didn’t realize this was a smoking hotel. From the time I opened my door until I got outside it was thick of cigarette smoke. The only reason I didn’t leave was I could not afford to leave. Would never go back and can never recommend unless some serious changes were to be made.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Stayed 1 night in Dec 2024

4/10 Poor

Wayne

Stayed 1 night in Dec 2024

8/10 Good

Jonathon

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024