Candlewood Suites Tyler, an IHG Hotel

2.5 star property
Hotel perfectly located for exploring Tyler

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Candlewood Suites Tyler, an IHG Hotel

Property amenity
Exterior
Studio Suite, 2 Double Beds
Exterior
Suite, 1 Queen Bed with Sofa bed

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
315 E Rieck Rd, Tyler, TX, 75703
  • Broadway Square Mall
    17 min walk
  • Applebee's Grill + Bar
    5 min walk
  • Tyler Bus Station
    7 min drive
  • Tyler, TX (TYR-Pounds Regional)
    19 min drive

Room options

Studio Suite, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Accessible Bathtub (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 Queen Bed with Sofa bed

  • 37 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Tyler

Heart of Tyler.Within 2 miles (3 km) of this Tyler hotel, you'll find Broadway Square Mall and Rose Rudman Park. Also, CHRISTUS Mother Frances Hospital - South Tyler is within 3 miles (5 km) and Faulkner Park is within 6 miles (10 km).

What's nearby

  • Broadway Square Mall - 17 min walk
  • CHRISTUS Mother Frances Hospital - South Tyler - 4 min drive
  • The Village at Cumberland Park - 5 min drive
  • University of Texas at Tyler - 6 min drive
  • UT Health Tyler - 6 min drive

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 19 min drive

Restaurants

  • ‪Chuy's Tex-Mex - ‬12 min walk
  • ‪Andy's Frozen Custard - ‬15 min walk
  • ‪McDonald's - ‬10 min walk
  • ‪China King - ‬2 min drive
  • ‪Olive Garden - ‬6 min walk

About this property

Candlewood Suites Tyler, an IHG Hotel

Hotel perfectly located for exploring Tyler
As a guest of Candlewood Suites Tyler, an IHG Hotel, you'll find a 24-hour fitness center, barbecue grills, and a vending machine. Event space at this hotel measures 291 square feet (27 square meters) and includes conference space. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Candlewood Suites Tyler, an IHG Hotel also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This Tyler hotel is smoke free.

  • 1 building
  • 64 guestrooms or units
  • 4 levels
  • 291 sq ft of conference space
  • 27 sq m of conference space
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • BBQ grill(s)
  • Computer for guest use
  • No smoking on site
Candlewood Suites Tyler, an IHG Hotel offers 64 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply).

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Assistive listening devices available
  • Braille signage
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay (maximum USD 150 per stay), plus a deposit of USD 50 per stay
  • Maximum 2 (weight limit: 70 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50 per accommodation, per stay (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Hotel Tyler
Candlewood Suites Tyler
Candlewood Suites Tyler Hotel Tyler
Candlewood Suites Tyler Hotel
Candlewood Tyler
Tyler Candlewood Suites

Candlewood Suites Tyler, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 112 out of 238 reviews" "
Rating 8 - Good. 73 out of 238 reviews" "
Rating 6 - Okay. 24 out of 238 reviews" "
Rating 4 - Poor. 15 out of 238 reviews" "
Rating 2 - Terrible. 14 out of 238 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Mitch

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Kaleb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They checked me in quick.
Stayed 1 night in Sep 2024

10/10 Excellent

Brandon

Stayed 8 nights in May 2024

10/10 Excellent

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a wonderful place great staff willing to work with you no matter what I love it here will recommend for anyone to stay
Stayed 7 nights in May 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Laurenn

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We expected a continental breakfast based on other stays which was our mistake but still disappointing. We did not realize that as a long term stay, there was no continental breakfast offered. Otherwise it was clean and nice.
Stayed 3 nights in May 2024

4/10 Poor

Feedell

Stayed 1 night in May 2024

6/10 Okay

Leisa

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service
Room was clean, amenities were fair, bed was comfortable. The card readers to gain access to the building and the room did not work very well. I probably wouldn't stay here again, but it was ok for 1 night. It was definitely over priced.
Stayed 1 night in May 2024

2/10 Terrible

Mykayla

Travelled with family, Business traveller
Disliked: Property conditions & facilities
The front desk lady is very rude and unprofessional.
Stayed 1 night in May 2024

8/10 Good

jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesies of the staff
Stayed 1 night in May 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in May 2024

10/10 Excellent

Federico

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel and friendly staff
Stayed 1 night in May 2024

8/10 Good

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

2/10 Terrible

Celinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Charging a $7 additional fee is ridiculous on top of the hotel cost. The hotel was clean but it could use a little maintenance. I won’t stay again
Stayed 1 night in Apr 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would love to come back.
Stayed 1 night in Mar 2024

10/10 Excellent

Cody

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very informative and helpful. Easy check in and check out process. Great neighbor and near our activities.
Stayed 1 night in Mar 2024

10/10 Excellent

clarissa

Liked: Cleanliness

6/10 Okay

KEITH

Liked: Staff & service
The restaurants are not inside the hotel they are 5 minutes away walking To list this property as having a restaurant is not correct
Stayed 1 night in Nov 2023

8/10 Good

Brigid

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good place for the price
Stayed 1 night in Nov 2023

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A joke
The tv didn’t work initially. Room smelled. I reserved a handicap… did not get one. No ice machine. No breakfast. Will never go back to that location
Stayed 1 night in Oct 2023

10/10 Excellent

Crystal

Stayed 1 night in Oct 2023

10/10 Excellent

Angelia

Stayed 1 night in Sep 2023

10/10 Excellent

Michael

Stayed 1 night in Jul 2023