Holiday Inn Tyler-Conference Center, an IHG Hotel

3.0 star property
3-star hotel near Broadway Square Mall

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Tyler-Conference Center, an IHG Hotel

Front of property - evening/night
Exterior
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Seasonal outdoor pool, open 9:00 AM to 10:00 PM, sun loungers
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Free airport shuttle

Explore the area

Map
5701 S Broadway Ave, Tyler, TX, 75703
  • Broadway Square Mall
    ‪18 min walk‬
  • Rose Rudman Park
    ‪2 min drive‬
  • CHRISTUS Mother Frances Hospital - South Tyler
    ‪4 min drive‬
  • Tyler, TX (TYR-Pounds Regional)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed (Pool/Courtyard View)

9.8 out of 10
Exceptional
(8 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Courtyard View

9.0 out of 10
Wonderful
(16 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(7 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Double Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Tyler

Heart of Tyler.You'll find Broadway Square Mall and Rose Rudman Park within 2 miles (3 km) of this hotel. Also, Faulkner Park is within 3 miles (5 km) and Kiepersol Estates Winery is within 6 miles (10 km).

What's nearby

  • Broadway Square Mall - 18 min walk
  • Faulkner Park - 4 min drive
  • University of Texas at Tyler - 6 min drive
  • Tyler Junior College - 6 min drive
  • Kiepersol Estates Winery - 6 min drive

Getting around

  • Tyler, TX (TYR-Pounds Regional) - 19 min drive

Restaurants

  • ‪Chuy's Tex-Mex - ‬4 min walk
  • ‪Andy's Frozen Custard - ‬8 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪Olive Garden - ‬6 min walk
  • ‪Sonic Drive-In - ‬5 min walk

About this property

Holiday Inn Tyler-Conference Center, an IHG Hotel

3-star hotel near Broadway Square Mall
Holiday Inn Tyler-Conference Center, an IHG Hotel offers its guests a seasonal outdoor pool, a 24-hour health club, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 12898 square feet (1198 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Tyler-Conference Center, an IHG Hotel. You'll have access to the health club at a partner property. A roundtrip airport shuttle is free (available on request). Self parking is free.

This 3-star Tyler hotel is smoke free.

  • 182 guestrooms or units
  • 8 levels
  • Meeting rooms
  • 12898 sq ft of conference space
  • 1198 sq m of conference space
  • Karaoke
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Outdoor picnic space
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Tyler-Conference Center, an IHG Hotel offers 182 air-conditioned accommodations with safes and complimentary newspapers. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 7:00 AM - 10:30 PM
  • Airport shuttle on request
  • Area shuttle (surcharge) up to 5 miles

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: USD 14.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Children's pool
  • Karaoke
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 47-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night, plus a deposit of USD 25.00 per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 14.95 per person
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn South Broadway Tyler
Holiday Inn Tyler-South Broadway Hotel Tyler
Tyler Holiday Inn
Holiday Inn South Broadway Tyler Hotel
Holiday Inn South Broadway Hotel
Holiday Inn South Broadway
Holiday Inn Tyler Hotel Tyler
Holiday Inn Tyler Hotel
Holiday Inn Tyler Tyler
Holiday Inn Tyler
Hotel Holiday Inn Tyler-Conference Center Tyler
Tyler Holiday Inn Tyler-Conference Center Hotel
Hotel Holiday Inn Tyler-Conference Center
Holiday Inn Tyler-Conference Center Tyler
Holiday Inn South Broadway Tyler

Holiday Inn Tyler-Conference Center, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 415 out of 691 reviews" "
Rating 8 - Good. 176 out of 691 reviews" "
Rating 6 - Okay. 52 out of 691 reviews" "
Rating 4 - Poor. 27 out of 691 reviews" "
Rating 2 - Terrible. 21 out of 691 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Lance, KANSAS CITY

Stayed 1 night in Oct 2024

8/10 Good

Michael

Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Holiday Inn Tyler Conference Center stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

DONALD

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

REGINALD

Liked: Property conditions & facilities
Nice environment
Stayed 1 night in Oct 2024

4/10 Poor

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Front desk was not friendly. Room was super outdated and plain. Beds were comfy. Overall, overpriced. We’ve stayed at over hotels for way less than what we paid here.
Stayed 1 night in Oct 2024

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The breakfast was excellent.
Stayed 1 night in Oct 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Stayed 4 nights in Sep 2024

10/10 Excellent

joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient, friendly staff in all areas.
Stayed 2 nights in Oct 2024

10/10 Excellent

Casandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always use this place when I stay in Tyler friendly stay nice clean rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a clean friendly hotel with alot if great amenities. The beds were very comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Choucokri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was nice. Check in is 3 PM. We arrived 45 minutes early. They said our rooms were almost ready and would be maybe 15 minutes longer. We hung out in the lobby. Which was fine at first. Then 45 minutes later I asked and it was still not ready. The lady at the front was a huge help and found us other rooms. Which by the way was really nice! Everything was nice until we went to the bar for karaoke night and to have a few cocktails. My friends 70 year old mother had to go to the room and when she came back she had a plastic cup. The manager accused her of being drunk and was very unprofessional. She took it back to the room and when she came back they cut our group of 6 off from the bar. Let me just add 2 of them are highly classy 70 year olds. I went to the bar to ask the bartender and he said the manager said we were not to be served. I went to talk to him and he was yelling and acting a fool. I said calm down I am just trying to find out what happened so I know why we are not being served. He lost it and had the front desk call the police on us. He called the cops for a 70 year old bringing a drink from our room to the bar. All he had to do was calmly say you can’t bring that in and it would have not been an issue. The cops showed up and once our group and the witnesses talked to the cops they agreed that it was out of line. I wanted to talk to another manager but supposedly she wouldn’t be there until 8AM. I went at 10 AM and still no manager. Was told she would call
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Stayed 1 night in Sep 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Payton

Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Very friendly and helpful staff with excellent customer service.
Stayed 2 nights in Sep 2024

10/10 Excellent

yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2024

4/10 Poor

Kristyn

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Just not impressed
I want to start of by saying the front desk people were very nice and hospitable. The problem I had was the type of room we reserved was not the same type of room we received. They did move us but we had to pay extra. The room was also not the cleanest. The bed had a dime in it so we weren’t sure if the sheets had been washed so we slept on top of the bedding. Calling room service didn’t do a thing and was told they didn’t even have pillows for my kids to sleep on the pullout! Stopped me mid sentence and told me to check the drawers they are in there. Checked, no pillows! Told me she would bring them no pillows! Had yo go to front desk and ask myself. Just was not impressed!
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay annually for a mountain bike race at Lindsey Park. Great hotel, staff was amazing especially front desk lady,Awa and her manager/supervisor.
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 1 night in Aug 2024