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Shiv Niwas Palace by HRH Group of Hotels

5.0 star property
Family-friendly 5-star hotel near Lake Pichola

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Photo gallery for Shiv Niwas Palace by HRH Group of Hotels

Aerial view
Point of interest
Imperial Suite Lake View
Outdoor pool
Interior entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Spa
  • Housekeeping
  • Free WiFi

Explore the area

Map
The City Palace Complex, Udaipur, Rajasthan, 313001
  • Fateh Prakash Palace
    ‪1 min walk‬
  • City Palace
    ‪1 min walk‬
  • Lake Pichola
    ‪2 min walk‬
  • Udaipur (UDR-Maharana Pratap)
    ‪22 min drive‬

Room options

View all photos for Imperial Suite Lake View

Imperial Suite Lake View

Imperial Suite Lake View

  • 65 sq m
  • Lake view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Suite Lake View

Royal Suite Lake View

Royal Suite Lake View

  • 44 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Palace Room

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Palace Room

  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Terrace Suite Lake View with Sit Out

Terrace Suite Lake View with Sit Out | View from room

Terrace Suite Lake View with Sit Out

  • 33 sq m
  • Lake view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Imperial Suite Mountain View

Imperial Suite Mountain View

Imperial Suite Mountain View

  • 110.9 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Terrace Suite Mountain View with Sit Out

Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar

Terrace Suite Mountain View with Sit Out

  • 37 sq m
  • Marina view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite Mountain View

View from room

Royal Suite Mountain View

  • 51 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lake view

Taj Fateh Prakash Palace

  • Pool
  • Hot tub
  • Spa
  • Parking included
4.4 out of 5, Excellent, (160)
The price is CA $570
per night
CA $673 total
includes taxes & fees
15 Mar - 16 Mar
Taj Fateh Prakash Palace

About the area

Udaipur

City center stay.A stay at this Udaipur City Centre hotel places you steps from City Palace and a 5-minute walk from Lake Pichola. Fateh Prakash Palace and Crystal Gallery are also within half a mile (1 km).

What's nearby

  • City Palace - 1 min walk
  • Lake Pichola - 2 min walk
  • Gangaur Ghat - 9 min walk
  • Vintage Collection of Classic Cars - 17 min walk
  • Lake Fateh Sagar - 5 min drive

Getting around

  • Udaipur City Station - 9 min drive
  • Udaipur (UDR-Maharana Pratap) - 22 min drive

Restaurants

  • ‪Palki Khana - City Palace - ‬1 min walk
  • ‪Amrit Sagar - ‬17 min walk
  • ‪Charcoal by Carlsson - ‬7 min walk
  • ‪Natural View Restaurant - ‬7 min walk
  • ‪Jharokha - ‬17 min walk

About this property

Shiv Niwas Palace by HRH Group of Hotels

Family-friendly 5-star hotel near Lake Pichola
Shiv Niwas Palace by HRH Group of Hotels offers its guests a full-service spa and an outdoor pool. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 18299 square feet (1700 square meters) and includes conference space. A rooftop terrace, barbecue grills, and an arcade/game room are also featured at the luxury Shiv Niwas Palace by HRH Group of Hotels. A shuttle from the airport to the hotel (available 24 hours) and a train station pick-up service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 5-star Udaipur hotel.

  • 36 guestrooms or units
  • 2 levels
  • 3 buildings
  • 2 dining venues
  • 18299 sq ft of conference space
  • 1700 sq m of conference space
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
Shiv Niwas Palace by HRH Group of Hotels offers 36 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished. Select Comfort beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LED televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

This Udaipur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

Awards and affiliations

The property is a member of Heritage Hotels of India.

Languages

English, Hindi

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: INR 2500 for adults and INR 1000 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Full-service spa
  • Outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Egyptian cotton sheets
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Individually furnished
  • Iron/ironing board (on request)
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 8 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 3000.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 8500
  • Christmas Eve (24 December) Gala Dinner per child: INR 4250 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 14000
  • New Year's Eve (31 December) Gala Dinner per child: INR 7000 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 2500 for adults and INR 1000 for children
  • Airport shuttle fee: INR 1500 per vehicle
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 8 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Niwas Palace
Shiv Niwas
Shiv Niwas Palace
Shiv Niwas Palace Udaipur
Shiv Niwas Udaipur
Shiv Palace
Hotel Shiv Niwas Palace
Shiv Niwas Palace Hotel Udaipur
Shiv Niwas Palace Hotel
Shiv Niwas Palace by HRH Group of Hotels Hotel
Shiv Niwas Palace by HRH Group of Hotels Udaipur
Shiv Niwas Palace by HRH Group of Hotels Hotel Udaipur

Shiv Niwas Palace by HRH Group of Hotels Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 84 out of 170 reviews
Rating 8 - Good. 47 out of 170 reviews
Rating 6 - Okay. 23 out of 170 reviews
Rating 4 - Poor. 8 out of 170 reviews
Rating 2 - Terrible. 8 out of 170 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Rohan

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Stayed 1 night in Jun 2024

10/10 Excellent

Anjana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay at Shiv Niwas Palace!
Had a wonderful stay at Shiv Niwas Palace. The views are incredible and the staff is very helpful and welcoming. Would definitely recommend staying at this historic hotel.
Stayed 4 nights in May 2024

10/10 Excellent

Saurabh

Stayed 1 night in May 2024

10/10 Excellent

BIMAL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Anja Elisabeth, München

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay :-)
Stayed 2 nights in Mar 2024

10/10 Excellent

Olivier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

6/10 Okay

Lisa

Travelled with group
Liked: Cleanliness
This is not a 5 star hotel. One could say the architecture, location, and view are 5 stars, but I could not call the cleanliness, decor, upkeep, food or service 5 stars. Compared to other hotels of similar price point, Shiv Niwas was an overall disappointment. The facilities are dodgy - for example in the suite, the A/C was controlled by a dial on the nightstand. There was no temperature gauge - just a dial - and if you turned it up above the very lowest setting it sounded suddenly were on an airplane landing strip. The towels were thin and threadbare. A five star hotel should provide decent towels. The breakfast was nice but I had one very lousy dinner and another mediocre dinner (room service). I did not feel the service/hospitality were up to standard for India - it was inconsistent and felt somewhat ingenuine. The beds and pillows were comfortable. One of my nights I stayed in a Lake view terrace suite and the view out the sliding door would have been perfect if the hotel wouldn't have put a stupid sticker with a warning to keep the door shut right in the middle of your view. Because that sticker was on the door obstructing my view, I kept my door open, ignoring the sticker's request. If you don't want people leaving the door open, don't give them a reason to. I think there are much better properties in Udaipur at the same price point. You pay high dollar to stay on city palace grounds but you can get similar views without the hassle elsewhere.
Stayed 1 night in Jan 2024

10/10 Excellent

ADITEE

Stayed 1 night in Dec 2023

6/10 Okay

Shivani

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service
Location is great as this hotel is a part of City Palace, rest nothing is great about the hotel
Stayed 1 night in Dec 2023

6/10 Okay

Sanjay

Travelled with partner
Liked: Cleanliness, staff & service
The location of the property is very good, accessible to palace, shopping etc. Staff is very warm and hospitable. However, the rooms need major uplift as compared to its competitors. Breakfast served is not very good, not sure if it is outsourced, it does not seem fresh.
Stayed 3 nights in Dec 2023

10/10 Excellent

Myriam

Liked: Cleanliness, staff & service, property conditions & facilities
It is part of the City Palace’s
Stayed 1 night in Nov 2023

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely a 10
Room: clean and well serviced, check out the pool side suites for a larger room Housekeeping: timely and v good Food: excellent variety of choice for Indian pallette and staff goes way beyond their duty to be helpful Spa: average overall, did not use Front desk: v helpful Location: within the city palace with great access to local markets, room key allows you rights to be on premises at all times Overall: definitely a 10/10 and a great choice
Stayed 1 night in Sep 2023

10/10 Excellent

Catharine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
As part of the Palace complex this is truly an exceptional hotel which would cost four or more times more in Europe.
Stayed 3 nights in Apr 2023

8/10 Good

Scott, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Great historical property. Location can’t be beat and the staff was expeditions in every way. Will return for sure!
Stayed 2 nights in Apr 2023

10/10 Excellent

HARIHARAN G, YUCAIPA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
enjoyed stay

2/10 Terrible

Neelam

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We wish to file a complaint & claim compensation for the stay. Please advise process. The property is not 4 star as stated. We had a room that had mold, and construction works being carried out. The shower and electric kettle were faulty. Despite complaining management refused to change our room. Don’t bother booking this hotel. The 5 star reviews are written by local people, We have travelled worldwide, this hotel is not even 3star. Don’t waste your money,
Stayed 3 nights in Feb 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super stay
We had a wonderful time in this beautiful palace. It was certainly a gorgeous oasis to recover a bit from a long jet lag. Restaurant : very good. Staff very helpful . A beautiful aspect of the lake
Stayed 2 nights in Feb 2023

6/10 Okay

Hiren

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 3 nights in Dec 2022

10/10 Excellent

Gaurav

Travelled with family
Liked: Cleanliness, staff & service, amenities
A great heritage hotel experience.

6/10 Okay

Mamta

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The location of the hotel is its best part! Walking in the bylanes, shopping, exploring the cafes or the city palace tour, nothing can be better than this hotel and Taj Fateh Prakash. Bothe are very strategically located. Food and service both were superb. The desk was very courteous and prompt. However the rooms look old and they lacked good design and heritage vibe. Similarly the bathrooms are old and lack the charm of a well designed place. In facilities, there was no gym and salon. The pool was under construction too. We went with a lot of expectations as it belongs to the HRH group.
Stayed 3 nights in Dec 2022

8/10 Good

Sara

Stayed 2 nights in Jun 2022

10/10 Excellent

Anay

Stayed 3 nights in May 2022

8/10 Good

Saagar Singh

Liked: Cleanliness, staff & service, amenities
Stayed 3 nights in Feb 2022

6/10 Okay

Nikhil

Travelled with family
Liked: Cleanliness, staff & service
Not as good as I thought
Limited Food Choices, Great View but sitting was not comfortable. Service was good but not friendly.
Stayed 2 nights in Feb 2022