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Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4.0 star property
4-star family-friendly hotel near Umhlanga Rocks Beach, connected to a shopping center

Choose dates to view prices

Photo gallery for Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

Outdoor pool, sun loungers
Reception
Exterior
Breakfast, lunch, dinner served; garden views
Lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • 24/7 front desk
  • Room service
  • Breakfast available

Explore the area

Map
14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, Umhlanga, KwaZulu-Natal, 4320
  • Gateway Theatre of Shopping
    ‪2 min walk‬
  • Umhlanga Lighthouse
    ‪4 min drive‬
  • Umhlanga Rocks Beach
    ‪10 min drive‬
  • Durban (DUR-King Shaka Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Park view
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • Park view
  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • Park view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking

Apartment, 2 Bedrooms, Non Smoking

  • City view
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Fridge, coffee/tea maker, electric kettle

Apartment, 2 Bedrooms

  • City view
  • 74 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Loft, 1 Bedroom, Non Smoking

Loft, 1 Bedroom, Non Smoking | Living area

Loft, 1 Bedroom, Non Smoking

  • Park view
  • 75 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Living room

Executive Suite, 1 Bedroom, Balcony

  • Park view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Umhlanga

Beach, shopping nearby .Within a 5-minute walk of this Umhlanga hotel, you'll find Gateway Theatre of Shopping and Ster-Kinekor Gateway. KwaZulu-Natal Sharks Board and Umhlanga Hospital are also within half a mile (1 km).

What's nearby

  • Gateway Theatre of Shopping - 2 min walk - 0.2 km
  • Umhlanga Lighthouse - 4 min drive - 2.8 km
  • Umhlanga Lagoon Nature Trail - 5 min drive - 3.9 km
  • Umhlanga Rocks Beach - 10 min drive - 3.4 km
  • Umhlanga Main Beach - 10 min drive - 3.1 km

Getting around

  • King Shaka Intl. Airport (DUR) - 21 min drive

Restaurants

  • ‪Ocean Basket - ‬4 min walk
  • ‪Augusta Spur - ‬5 min walk
  • ‪My Diners - ‬3 min walk
  • ‪Cuba Lounge - ‬4 min walk
  • ‪News Cafe - ‬3 min walk

About this property

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge

4-star family-friendly hotel near Umhlanga Rocks Beach, connected to a shopping center
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. The family-friendly Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge also features a rooftop terrace, a garden, and coffee/tea in a common area. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Umhlanga hotel is smoke free.

  • 1 building
  • 205 guestrooms or units
  • 7 levels
  • Meeting rooms
  • Built in 2009
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge offers 205 accommodations with laptop-compatible safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

This Umhlanga hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Xhosa, Zulu

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Protea Hotel by Marriott Durban Umhlanga

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  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, 472 reviews
The price is CA $106
CA $123 total
includes taxes & fees
May 2 - May 3
Protea Hotel by Marriott Durban Umhlanga

Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (ZAR 65 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 235 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property requires full payment at check-in.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: ZAR 300 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 235 per person
  • Airport shuttle fee: ZAR 350 per person (one-way)
  • Self parking fee: ZAR 65 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Protea Hotel Ridge
Protea Hotel Umhlanga
Protea Hotel Marriott Durban Umhlanga Ridge
Protea Ridge
Protea Umhlanga Ridge
Umhlanga Protea Hotel
Umhlanga Protea Hotel Ridge
Umhlanga Ridge Protea Hotel
Protea Hotel Marriott Ridge
Protea Marriott Durban Umhlanga Ridge
Protea Marriott Ridge
Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Hotel

Protea Hotel Fire & Ice! by Marriott Durban Umhlanga Ridge Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 173 out of 345 reviews
Rating 8 - Good. 99 out of 345 reviews
Rating 6 - Okay. 44 out of 345 reviews
Rating 4 - Poor. 19 out of 345 reviews
Rating 2 - Terrible. 10 out of 345 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thandiwe

Liked: Cleanliness, staff & service, property conditions & facilities
They were friendly
Stayed 6 nights in Dec 2024

10/10 Excellent

F

Stayed 1 night in Dec 2024

10/10 Excellent

Zeyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mahdiyyah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Shafiq

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing customer service
the service at the hotel was amazing. 5 star experience . thank you to the hotel team for making our experience a memorable one.
Stayed 2 nights in Nov 2024

10/10 Excellent

Faye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and stay for families, centrally located and friendly staff
Stayed 1 night in Oct 2024

10/10 Excellent

Nereshnee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Bhugwanthi

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient, friendly, great for a short stay!
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariam

Stayed 1 night in Sep 2024

10/10 Excellent

Clarissa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
One things i noticed is how friendly and helpful the staff are. Service is so on point
Stayed 2 nights in Aug 2024

10/10 Excellent

Pranesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Excellent stay again at this lovely hotel. Location is perfect for Gateway shopping. Excellent staff. Always going the extra mile.
Stayed 1 night in Jul 2024

10/10 Excellent

Tasleem

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Tiresh Sewlall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining and bar tender was awesome
Stayed 3 nights in Jun 2024

10/10 Excellent

Lizelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Anusha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 18 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nolan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 3 nights in Jun 2024

10/10 Excellent

Adilah

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2024

8/10 Good

Virsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Irfaan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Apr 2024

10/10 Excellent

Indresen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the hotel are the best. They always went above and beyond for our stay. The staff at the hotel truly know how to treat guests.
Stayed 3 nights in Apr 2024

10/10 Excellent

Christina Anne

Stayed 5 nights in Apr 2024

8/10 Good

Andriana

Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff go above and beyond for guests. Impeccable service. Fantastic buffet breakfast.
Stayed 1 night in Apr 2024