Hoshino Resorts KAI Unzen

3.0 star property
3-star hotel near Unzen Jigoku Hell

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March 2025

Photo gallery for Hoshino Resorts KAI Unzen

Exterior
Building design
Reception
Hot springs
Hot springs

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Air conditioning
  • Free WiFi
  • Parking included
  • Restaurant

Explore the area

Map
321 Obamacho Unzen, Unzen, Nagasaki, 854-0621
  • Unzen Jigoku Hell
    ‪2 min walk‬
  • Unzen Toy Museum
    ‪2 min walk‬
  • Vidoro Museum
    ‪3 min walk‬
  • Nagasaki (NGS)
    ‪66 min drive‬

Room options

Japanese-style TA3, Non Smoking

  • 43 sq m
  • Park view
  • Sleeps 3
  • 3 Twin Beds

Japanese-style RA2, Non Smoking

  • Park view
  • Sleeps 2
  • 1 Double Bed

Japanese-style FA4, Non Smoking

  • Park view
  • Sleeps 4
  • 4 Twin Beds

Similar properties

About the area

Unzen

In Unzen .A stay at this hotel places you within half a mile (1 km) of Unzen Jigoku Hell and 3 miles (5 km) of Unzen Ropeway. Unzen-Amakusa National Park and Mount Unzen are also within 6 miles (10 km).

What's nearby

  • Unzen Jigoku Hell - 2 min walk
  • Vidoro Museum - 3 min walk
  • Unzen-Amakusa National Park - 7 min drive
  • Unzen Ropeway - 13 min drive
  • Mount Unzen - 13 min drive

Getting around

  • Shimabaragaiko station - 29 min drive
  • Nagasaki Airport (NGS) - 66 min drive

Restaurants

  • ‪ほっともっと - ‬12 min drive
  • ‪よしちょう - ‬12 min drive
  • ‪愛菜館 - ‬11 min drive
  • ‪絹笠食堂 - ‬4 min walk
  • ‪雲仙地獄工房 温泉卵販売 - ‬2 min walk

About this property

Hoshino Resorts KAI Unzen

3-star hotel near Unzen Jigoku Hell
There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi. An airport shuttle (available 24 hours), a train station pick-up service, and a train station drop-off service are available for a fee. The business-friendly Hoshino Resorts KAI Unzen also features coffee/tea in a common area and an elevator. Free self parking is available.

This 3-star Unzen hotel is smoke free.

  • 51 guestrooms or units
  • Breakfast available (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Elevator
  • No smoking on site
  • Dining venue
Hoshino Resorts KAI Unzen offers 51 accommodations with safes and hair dryers. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • 24-hour roundtrip train station shuttle (surcharge)

Food and drink

  • Free Japanese breakfast available daily 7:30 AM–9:30 AM
  • 1 restaurant
  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Elevator

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down comforter
  • Heating (climate-controlled)

Bathroom

  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free, per registered adult, when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JPY 700 per person (one-way)
  • Airport shuttle fee per child: JPY 700 (one-way), (up to 11 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • One child 2 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hoshino Resorts KAI Unzen Hotel
Hoshino Resorts KAI Unzen Unzen
Hoshino Resorts KAI Unzen Hotel Unzen

Hoshino Resorts KAI Unzen Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 27 out of 32 reviews" "
Rating 8 - Good. 3 out of 32 reviews" "
Rating 6 - Okay. 0 out of 32 reviews" "
Rating 4 - Poor. 2 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hoi Kwan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen hotel in a small, quiet town. Dinner and breakfast were delicious and made with local ingredients. Noon check out time was amazing for a relaxed breakfast and morning soak.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful onsen resort with fantastic food
Lovely, clean hotel with stunning vistas and gorgeous rooms. Staff were fantastic, friendly and helpful. I cannot say enough about the talented chef and the wonderful menus that change daily. The food is well presented, pleasantly served and tastes incredible. I highly recommend the Hashino Kai Unzen.
Stayed 1 night in Oct 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely experience
Beautiful onsen with friendly and helpful staff. The multilingual staff are available
Stayed 2 nights in Sep 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice experience
Beautiful property and incredible service. In room onset was nice, main onset was a little plain and small.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation and great meal
New hotel so all the conditions are very well. Staffs are helpful and English speaking quite good. Onsen is beautiful and comfort. Meal is course by course that’s excellent taste. But the landscape view has just been destroyed by landslide recently, so in the room you’re facing the “real” hell slope
Stayed 1 night in Jun 2024

10/10 Excellent

Heiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

Yulin

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Yuk Chun Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店整體環境很舒服,主要景點就在酒店附近。房間很舒服,悠閑地渡過了整個下午,酒店提供文化體驗很有趣。
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Mei Yee Cordelia

Liked: Cleanliness, staff & service, property conditions & facilities
The room and private spa are both very nice
Stayed 1 night in Apr 2024

4/10 Poor

Da

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
用不便宜的價錢得到了以下的評價服務 優點- 環境優美,建築非常特別 缺點- 某位男接待的職員溝通能力有很大改善空間 房間很暗 壞冷氣,用餐途中很炎熱 私人風呂沒有私隱,因為對面正在工程中
Stayed 1 night in Mar 2024

10/10 Excellent

Charunya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Wai Shan King

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

LAP YAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel location is just 15 seconds walking to the main attractions. Service and facilities are impeccable. The in room spa is large as it’s taking up the width of the entire balcony. We had a lovely stay here and would definitely recommend this hotel if you travel to Unzen.
Stayed 1 night in Feb 2024

10/10 Excellent

Cheuk Lun Andy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
酒店非常新淨設施齊全,但周邊沒有太多景點
Stayed 1 night in Feb 2024

10/10 Excellent

Wai Shan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
謝謝雲仙界的團隊
如想找一間滿分的酒店, 就是這裏。地點、房間、環境、服務、設施無懈可擊,年輕的員工總面帶微笑,服務細緻,到位貼心,英語能力佳。我住在這裏三晚,品嚐了3次早餐和3次晚餐,料理長精心設計的菜單,不單只沒有重複,每張菜單更迎來不同的驚喜,加上當地的新鮮食材,離開餐卓時十分滿足。
Stayed 3 nights in Feb 2024

10/10 Excellent

HAN KYUL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

8/10 Good

KA LI

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
食物品質不錯,餐廳有間格個室,但是略有嘈吵 Check out時間為中午12時,温泉水12時正就會自動關閉,有點兒那個呢
Stayed 1 night in Dec 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
nice stay

10/10 Excellent

Siu Chun

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
環境服務非常好,交通非常方便,在巴士總站隔離,雲仙溫泉隔離,房間只係欠缺支裝水,一個非常愉快的旅程👍👍
Stayed 2 nights in Nov 2023

10/10 Excellent

Kurt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Masaki

Stayed 1 night in Oct 2023