Charltons Banff

3.0 star property
3-star hotel near Upper Hot Springs

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Photo gallery for Charltons Banff

Lobby
Terrace/patio
Exterior
Reception
Deluxe Room, 2 Queen Beds, Mountain View

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    ‪10 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪10 min walk‬
  • Banff Centre for Arts and Creativity
    ‪15 min walk‬

Room options

Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Loft

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Deluxe Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Banff

Uptown District stay.Within a 15-minute walk of this Uptown District hotel, you'll find Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. Also, Victoria Glacier is within half a mile (1 km) and Canadian Ski Museum West is within 2 miles (3 km).

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.9 km
  • Banff Centre for Arts and Creativity - 15 min walk - 1.3 km
  • Tunnel Mountain - 5 min drive - 2.0 km
  • Fairmont Banff Springs Bowling Centre - 7 min drive - 3.0 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

3-star hotel near Upper Hot Springs
Charltons Banff offers its guests an indoor pool, a hot tub, and complimentary bicycles. WiFi is free in public spaces. A terrace, barbecue grills, and a fireplace in the lobby are also featured at Charltons Banff. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 65 guestrooms or units
  • 3 levels
  • Ski lift tickets
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Water dispenser
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Ski shuttle nearby

Things to do

  • Free bicycle rentals
  • Indoor pool
  • Hot tub

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 37-inch LCD TV
  • Cable channels

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For any questions, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 420 out of 1006 reviews
Rating 8 - Good. 334 out of 1006 reviews
Rating 6 - Okay. 140 out of 1006 reviews
Rating 4 - Poor. 72 out of 1006 reviews
Rating 2 - Terrible. 40 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julieann

Stayed 4 nights in Jan 2025

8/10 Good

Kari

Stayed 1 night in Nov 2024

10/10 Excellent

Long

Stayed 2 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay at Charlton’s. The room was very clean & the staff were great.
Stayed 1 night in Nov 2024

8/10 Good

NIÑA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was wonderful. Fireplace suite with king bed was super cute for a mini honeymoon. 12-15 min walks from shops
Stayed 2 nights in Nov 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service
I would go back
Well located Interesting rooms configuration (two-stored room) Unfortunately pool was closed Bathrobe provided
Stayed 2 nights in Nov 2024

6/10 Okay

Jini

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Poor sound proof and poor staff service.
Stayed 2 nights in Nov 2024

2/10 Terrible

Dylan

Travelled with partner
Disliked: Staff & service, property conditions & facilities
The property is misrepresented in the photos. We were expecting a clean, good condition suite and ended up with a place that hasn’t been maintained. The place was falling apart. The key card reader was beeping constantly to indicate low battery. When the staff was notified, no action was taken. This noise disrupted our sleep. The heating/cooling/fan unit in the loft was so loud that we couldn’t get a good sleep and when the staff was notified in the morning, the response was that “the units are old and they all make these noises”. I couldn’t believe that no one cares enough to keep these places in good condition for the price they’re charging per night.
Stayed 1 night in Nov 2024

6/10 Okay

Austin

Stayed 2 nights in Nov 2024

10/10 Excellent

Kelly

Travelled with family and small children
Liked: Cleanliness, amenities
Great stay, room was clean. Enjoyed the pool at the sister facility 2 hotels away.
Stayed 1 night in Nov 2024

6/10 Okay

Christian

Travelled with partner
Good deal for the price paid.
Stayed 7 nights in Nov 2024

8/10 Good

Jack

Stayed 2 nights in Nov 2024

10/10 Excellent

Micah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Nov 2024

10/10 Excellent

Justin

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Mercedes

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 1 night in Nov 2024

10/10 Excellent

Yaislen

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to places around Banff
Stayed 1 night in Nov 2024

8/10 Good

Lemmy

Stayed 2 nights in Nov 2024

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Danica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 2 nights in Nov 2024

6/10 Okay

Jessica

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Nikhil

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Very terrible condition of this MOTEL I got a room with 2 storeies. The stair case to go on upper level is terrible. If someone would get hurt it would be very bad for them. No room service when i left my room after first night stay. Property needs to be renovated properly. There is no instruction about parking on expedia website so not sure it’s expedia fault or MOTEL website. Wouldn’t recommend to anyone. I would like to spend 50-75 dollar extra and live in nice hotel with breakfast and parking included with good staff service.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mitchell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Tamara

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024