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Crowne Plaza San Antonio Airport, an IHG Hotel

3.5 star property
3.5-star hotel in Uptown

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza San Antonio Airport, an IHG Hotel

Exterior
Exterior
Premium bedding, in-room safe, desk, laptop workspace
Premium Room, 1 King Bed
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Breakfast available
  • Pool
  • Laundry

Explore the area

Map
1111 NE Loop 410, San Antonio, TX, 78209
  • North Star Mall
    3 min drive
  • Luby's
    1 min walk
  • San Antonio Station
    11 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    4 min drive

Room options

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Mobil, Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Pool View

Room amenity

Standard Room, 1 King Bed, Pool View

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Room amenity

Premium Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

Room amenity

Standard Room, 2 Queen Beds, Accessible (Mobil, Tub)

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Drury Inn & Suites San Antonio Airport

Pool
Hot tub
Free airport shuttle
Pet-friendly
4.7 out of 5, Exceptional, (1004)
Drury Inn & Suites San Antonio Airport

About the area

San Antonio

Uptown stay.Your stay at this Uptown hotel places you within 3 miles (5 km) of CHRISTUS Santa Rosa Hospital - Alamo Heights and North Star Mall. Quarry Golf Club and Alamo Quarry Market are also within 3 miles (5 km).

What's nearby

  • North Star Mall - 3 min drive
  • Alamo Quarry Market - 4 min drive
  • San Antonio Zoo and Aquarium - 7 min drive
  • Alamo - 11 min drive
  • River Walk - 11 min drive

Getting around

  • San Antonio Station - 11 min drive
  • San Antonio International Airport (SAT) - 4 min drive

Restaurants

  • ‪Whataburger - ‬12 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Bill Miller - ‬6 min walk
  • ‪Raising Cane's Chicken Fingers - ‬14 min walk
  • ‪Taco Palenque - ‬14 min walk

About this property

Crowne Plaza San Antonio Airport, an IHG Hotel

3.5-star hotel in Uptown
Crowne Plaza San Antonio Airport, an IHG Hotel offers its guests an outdoor pool, a health club, and a spa tub. There's a restaurant on site. Business amenities include a business center and 8 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. A library, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza San Antonio Airport, an IHG Hotel. A roundtrip airport shuttle is free (available on request). Free self parking is available.

This 3.5-star San Antonio hotel is smoke free.

  • 224 guestrooms or units
  • 10 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Dining venue
Crowne Plaza San Antonio Airport, an IHG Hotel offers 224 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 6:00 AM - 10:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 16 for adults and USD 16 for children
  • 1 restaurant
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 16 for adults and USD 16 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel San Antonio Airport
Crowne Plaza San Antonio Airport
Crowne Plaza Airport Hotel San Antonio
Crowne Plaza San Antonio
Crowne Plaza San Antonio Airport Hotel

Crowne Plaza San Antonio Airport, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 600 out of 1054 reviews" "
Rating 8 - Good. 213 out of 1054 reviews" "
Rating 6 - Okay. 105 out of 1054 reviews" "
Rating 4 - Poor. 60 out of 1054 reviews" "
Rating 2 - Terrible. 76 out of 1054 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Torrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekender
Weekend trip
Stayed 3 nights in Aug 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Montana

Stayed 1 night in Sep 2024

10/10 Excellent

Robert C

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
no security officer during darkness
Stayed 4 nights in Sep 2024

6/10 Okay

Latoya

Needs updating The pipe in my room is broken Water continues to run and the hot water was minimal
Stayed 3 nights in Sep 2024

8/10 Good

Darela

Liked: Cleanliness, staff & service
The elevator never works right.
Stayed 2 nights in Sep 2024

8/10 Good

Erik

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose S

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super quiet and comfortable hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Ricardo

Travelled with family
Disliked: Staff & service
The staff was very rude and would not give us towels, they said they had a lot of people in the hotel and there were no towels, and then the lady in front had some and didn’t want to give us towels, then turned around and made sure we didn’t get any at service the next day.
Stayed 3 nights in Aug 2024

2/10 Terrible

Norma

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Sauna Room!!
Our room was very hot actually the whole hotel was hot. We spoke to the front desk and they told us that it was only the hallway. We had our a/c at 60 and it felt like 90. This hotel has gone down as far as quality.
Stayed 1 night in Aug 2024

6/10 Okay

judy

Travelled with partner
Everyone at the front desk were sweet except for one lady who was rude needs to work on her customer service. The stay was comfortable. Elevator needs fixing.
Stayed 3 nights in Aug 2024

10/10 Excellent

Daniel

Stayed 2 nights in Aug 2024

2/10 Terrible

Hilario

Stayed 1 night in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would have given all 5 starts. But during my stay the sink from the restroom kept running and wouldn’t turn off and leaked. Eventually got it to turn off and would just barely turn it on so it wouldn’t do it again. Also only one elevator was working and took over an hour on our check out day to be able to take all our stuff down and check out. Luckily they didn’t over charge but we were there past our check out time and that’s that we woke up and were ready before.
Stayed 2 nights in Jul 2024

4/10 Poor

Ronald

Stayed 3 nights in Aug 2024

2/10 Terrible

Oscar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room issued was never cleaned
Stayed 1 night in Aug 2024

10/10 Excellent

AMY

Stayed 1 night in Aug 2024

10/10 Excellent

Facundo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Todos realmente genial , me Sorprendió la Habitación y la atención del staff
Stayed 1 night in Aug 2024

10/10 Excellent

Phu

Stayed 1 night in Aug 2024

8/10 Good

Patrick, corona

Travelled with family
Liked: Cleanliness, staff & service, amenities
Only 1 elevator working and according to another guest it's been that way for a while. Also the working elevator had no ventilation.
Stayed 3 nights in Aug 2024

10/10 Excellent

Myisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Place
My stay was wonderful! The staff is always pleasant and helpful! The only place I will stay when in San antonio, the rooms are always clean and kept nice!.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jacquelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The checkin staff was very kind. We had a safe, clean room to sleep In before we left for an early flight the next morning. We will stay again if we have another early flight!
Stayed 1 night in Aug 2024

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice people well mannered very clean very helpful I loved it!!
Stayed 1 night in Jul 2024