Every staff member, especially servers Irving, Miguel, Fernando, registration Maria Jose, bartender Alexi are as courteous, helpful, professional and friendly as any we have encountered. Due to noise from the restaurant above we switched rooms and found quiet, peace and wonderful decor. The only negative was a hair found in a bowl of fruit but our server apologized profusely and quickly replaced the bowl with another. This trip was a once in a life time occasion but we will highly recommend Hotel Mirador to our traveling friends.