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Hotel Diament Ustron

3.0 star property
3-star hotel with a spa, connected to the convention center

Choose dates to view prices

Photo gallery for Hotel Diament Ustron

Indoor pool, sun loungers
Bar (on property)
Family Room
Exterior
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Gym
  • Hot tub
  • 24/7 front desk
  • Laundry
  • Bar

Explore the area

Map
Ul. Zdrojowa 3, Ustron, Silesian, 43-450
  • Leśny Park Niespodzianek
    ‪6 min walk‬
  • Mountain Park Równica
    ‪8 min drive‬
  • Ustron Ski Resort
    ‪8 min drive‬

Room options

View all photos for Senior Suite (Panoramic)

Senior Suite (Panoramic)

Senior Suite (Panoramic)

  • 46 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds OR 4 Twin Beds

View all photos for Panoramic Apartment

Panoramic Apartment | Living room

Panoramic Apartment

  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room

In-room safe, desk, iron/ironing board, cribs/infant beds

Double or Twin Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room

Family Room

Family Room

  • 38 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

Standard Triple Room, 1 Bedroom

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive Double or Twin Room, 2 Bedrooms, Mountain View

Executive Double or Twin Room, 2 Bedrooms, Mountain View

Executive Double or Twin Room, 2 Bedrooms, Mountain View

  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

About the area

Ustron

Convention convenience.Within a 10-minute walk of the hotel, you'll find Pijalnia Wód and Leśny Park Niespodzianek. Dolina Gościradowca Trail and Playground at the Amphitheatre are also within 2 miles (3 km).

What's nearby

  • Leśny Park Niespodzianek - 6 min walk - 0.6 km
  • Dolina Gościradowca Trail - 13 min walk - 1.1 km
  • Mountain Park Równica - 8 min drive - 5.5 km
  • Ustron Ski Resort - 8 min drive - 5.6 km
  • Szczyrk Ski Resort - 36 min drive - 31.7 km

Getting around

  • Ustroń Brzegi Station - 18 min walk
  • Katowice (KTW-Pyrzowice) - 99 min drive

Restaurants

  • ‪Rolls-Burger - ‬3 min drive
  • ‪Oliwka & Co - ‬17 min walk
  • ‪Karczma Góralska - ‬18 min walk
  • ‪SiSi Pizzeria e Ristorante - ‬3 min drive
  • ‪Wrzos. Restauracja. Dembiński K. - ‬18 min walk

About this property

Hotel Diament Ustron

3-star hotel with a spa, connected to the convention center
Hotel Diament Ustron offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the family-friendly Hotel Diament Ustron. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Ustron hotel.

  • 1 building
  • 77 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Kid's club (free)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hotel Diament Ustron offers 77 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

The onsite spa has 7 treatment rooms including rooms for couples. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is open daily.

Languages

English, Polish

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Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • Crib (surcharge)
  • Free children's club
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (PLN 25 per night)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; PLN 75 for adults and PLN 75 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 4 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Please note guests must provide documentation at check-in showing the age of any children included in the reservation.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PLN 193 per night.
  • Cribs (infant beds) are available for PLN 19.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PLN 75 for adults and PLN 75 for children
  • Self parking fee: PLN 25 per night
  • Crib (infant bed) fee: PLN 19.0 per night
  • Rollaway bed fee: PLN 193 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, Eurocard, debit cards, cash, and mobile payments. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Diament Ustron
Hotel Diament
Hotel Diament Ustron
Hotel Diament Ustron Hotel
Hotel Diament Ustron Ustron
Hotel Diament Ustron Hotel Ustron

Hotel Diament Ustron Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 40 out of 78 reviews
Rating 8 - Good. 21 out of 78 reviews
Rating 6 - Okay. 10 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 3 out of 78 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Jaroslaw

Stayed 1 night in Oct 2024

10/10 Excellent

Przemyslaw

Stayed 1 night in Sep 2024

10/10 Excellent

Mariola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wybralismy ten hotel że względu na animacje dzieci i nie zawiedliśmy się.Dziecko bawilo się wspaniałe, bylo dużo atrakcji. Całe zaplecze hotelu posiada wiele miejsc z atrakcjami dla najmłodszych. Także basen jest bardzo przyjemnyi
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Marzena

Stayed 2 nights in Jul 2023

8/10 Good

Michelle

Stayed 4 nights in May 2023

10/10 Excellent

Tomasz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

Marcela

Travelled with group
Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2022

8/10 Good

JIM

Business traveller
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Wonderful place. Very beautiful and quiet location. The restaurant is great, and there is a beautiful pool and sauna. However, the Lift was not working to my section of the hotel, which was inconvenient.
Stayed 3 nights in Oct 2022

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Nice hotel with very nice swimming pool and grounds. Very helpful reception staff, would recommend
Stayed 2 nights in Sep 2022

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with history. Conditions and service at very heigh level despite difficult period. Rooms clean, spacious with great view. Breakfasts fresh and tasty.
Stayed 2 nights in Oct 2020

10/10 Excellent

Lukasz

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hotel
Great hotel, amazing view from the room, spa very nice not crowded at all. Nothing missing in the room.
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Feb 2020

10/10 Excellent

Kornelia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

10/10 Excellent

Aleksandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views, really nice hotel
Hotel was really nice. Even thought it was going through little restoration at the time we were there, everyone was really nice and helpful. Receptionist, I don't t remember the name, was extremely nice--blond lady with the plats. She was checking us in and out and was very precise with information given. Breakfast buffet was really decent: fresh rolls every day, something nice added to the menu daily as well. Swimming pool, sauna, jacuzzi.. What else do you need. Decent outdoor are with playground, mini golf, mini climbing wall. I would definitely recommend!
Stayed 3 nights in Apr 2019

2/10 Terrible

Dymitr

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid if you dont want your items to be stolen
Expensive panoramic suite turned out to be very basic, tiny and with bad views, hot water run out very quickly so half of a family of 4 had to take cold shower in winter. Room was clean on the surface but beyond it there were piles of accumulated dirt that must have been never cleaned. Gym was non existent, no equipment whatsoever, the only treadmill was brocken, the only 3 other items were very old and poor quality, all dumped to a storage room with spare tables and chairs. To my complaint that they should not advertise to have gym I was informed that this is a fitness room, not gym - disaster. My wife took a 30min massage deal at the spa but it took only 20min, the masseur said it counts from the time you enter the spa to the moment you leave. She forced my wife to take out an important family neckless and put on the armchair before the massage. It then subsequently disappered, till this day I keep asking if they found, but noone even bothers to respond. I call everyday but they appear to deliberately not pick up the phone - thieves. It is truly a disaster noone should ever try.
Stayed 4 nights in Dec 2017

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service

10/10 Excellent

Filip, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Great!
Quality service, would recommend, will come back to that hotel!

4/10 Poor

Mahir

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eski ve kirlik
Kurulduğu günden bu yana yenilenmemiş. Odaya girdiğinizde o yılların kokusunu alabiliyorsunuz. Üstüne bir de banyodaki tuhaf koku eklenince tam bir felaket. Klozetin kirli olması da cabası. Tek güzel tarafı manzarası.
Stayed 1 night in Sep 2023

8/10 Good

Wenche

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2022

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2021

10/10 Excellent

Aleksandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Michal

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Podróż sluzbowa
Hotel sympatyczny snidanie Ok :) cześć 3 gwiazdkowa wymaga remontu.
Stayed 1 night in Aug 2021