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Holiday Inn Express & Suites Utica, an IHG Hotel

2.5 star property
Hotel perfectly located for exploring Utica

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express & Suites Utica, an IHG Hotel

Free daily buffet breakfast
Suite, 2 Queen Beds
Point of interest
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
23 Wells Ave, Utica, NY, 13502
  • Utica Children's Museum
    ‪14 min walk‬
  • North Utica Shopping Center
    ‪18 min walk‬
  • Utica Memorial Auditorium
    ‪19 min walk‬
  • Utica, NY (UCA-Oneida County)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Room amenity

Standard Room, 1 Queen Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Room amenity

Suite, 2 Queen Beds

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(30 reviews)
  • 17 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

Room amenity

Suite, 1 King Bed, Accessible (Communication, Accessible Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Hypo-allergenic bedding, pillowtop beds, desk, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

Exterior

Home2 Suites by Hilton Utica, NY

Pool
Breakfast included
Pet-friendly
Parking included
4.4 out of 5, Excellent, (408)
The price is CA $216
per night
CA $246 total
includes taxes & fees
1 Feb - 2 Feb
Home2 Suites by Hilton Utica, NY

About the area

Utica

City center stay.Within a 15-minute walk of the hotel, you'll find Erie Canalway Trail and Utica Children's Museum. National Distance Running Hall of Fame and North Utica Shopping Center are also within 2 miles (3 km).

What's nearby

  • Utica Memorial Auditorium - 19 min walk
  • Stanley Theater - 2 min drive
  • Saranac Brewery - 3 min drive
  • Mohawk Valley Community College - 6 min drive
  • Utica College - 6 min drive

Getting around

  • Utica Station - 14 min walk
  • Hancock Intl. Airport (SYR) - 53 min drive

Restaurants

  • ‪McDonald's - ‬3 min walk
  • ‪Wingstop - ‬5 min walk
  • ‪Taco Bell - ‬3 min walk
  • ‪O'Scugnizzo Pizzeria - ‬2 min drive
  • ‪Wendy's - ‬4 min walk

About this property

Holiday Inn Express & Suites Utica, an IHG Hotel

Hotel perfectly located for exploring Utica
There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 336 square feet (31 square meters) and includes conference space. A 24-hour fitness center, barbecue grills, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Express & Suites Utica, an IHG Hotel. Free self parking is available. You'll have access to the health club at a partner property.

This Utica hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 336 sq ft of conference space
  • 31 sq m of conference space
  • Built in 2012
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Holiday Inn Express & Suites Utica, an IHG Hotel offers 75 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves.

This Utica hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Languages

English, Spanish, Ukrainian

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6 AM–10 AM
  • Free reception (select days)
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Access to nearby health club
  • Swimming pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Handrails in stairways
  • Pool hoist on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • LED TV
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • LED light bulbs
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property uses eco-friendly cleaning products.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Utica
Holiday Inn Express Utica
Utica Holiday Inn Express
Holiday Inn Express Utica Hotel
Holiday Inn Express Suites Utica

Holiday Inn Express & Suites Utica, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 485 out of 878 reviews" "
Rating 8 - Good. 272 out of 878 reviews" "
Rating 6 - Okay. 65 out of 878 reviews" "
Rating 4 - Poor. 23 out of 878 reviews" "
Rating 2 - Terrible. 33 out of 878 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Drake

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Honore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Tyna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Traci

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect and the staff was outstanding
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Todd

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Oct 2024

10/10 Excellent

Thomas

Liked: Amenities
Great hotel, good central location
Stayed 1 night in Oct 2024

10/10 Excellent

alissa

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom indicated more care in improving condition of tile and door
Stayed 1 night in Oct 2024

6/10 Okay

iris

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
They canceled my reservation just one day before - even though I booked it 6 months ahead of time!
Stayed 3 nights in Sep 2024

8/10 Good

Stacy

Stayed 2 nights in Aug 2024

10/10 Excellent

Laurii

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms, well-kept and clean. Clean all around, with staff that are very helpful and thoughtful. Stayed twice and will definitely stay again when we travel throughout the area.
Stayed 1 night in Sep 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Sep 2024

10/10 Excellent

Purna Satish

Stayed 1 night in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful, property was well kept. Breakfast area was large with lots of choices. Laundry facilities were welcome! Room clean, spacious and worth the price paid. Would stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff. Nice room. Well maintained hotel.
Stayed 1 night in Sep 2024

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stay at Holiday Inn Expresses quite often. This was not as good as most, but not bad at all. I would stay here again, but I would be more enthusiastic with better shower water pressure.
Stayed 1 night in Sep 2024

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for an overnight on the road. Had everything we needed, friendly service and immaculate room
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Stayed 1 night in Aug 2024

10/10 Excellent

Nimarla

Stayed 1 night in Aug 2024

8/10 Good

Julie

Stayed 1 night in Aug 2024