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Quality Inn & Suites New Hartford - Utica

2.5 star property
Enjoy the free WiFi at this New Hartford hotel

Choose dates to view prices

Photo gallery for Quality Inn & Suites New Hartford - Utica

Free daily continental breakfast
Standard Room, 2 Double Beds, Non Smoking
Lobby
Suite, Non Smoking (2 Double beds, 1 Sofa Bed)
Individually decorated, individually furnished, desk, blackout drapes

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
141 New Hartford St, New Hartford, NY, 13413
  • Utica College
    ‪3 min drive‬
  • Mohawk Valley Health System - Marketing & Communications
    ‪4 min drive‬
  • Sangertown Square
    ‪5 min drive‬
  • Utica, NY (UCA-Oneida County)
    ‪14 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

Suite, Non Smoking (2 Double beds, 1 Sofa Bed)

  • Sleeps 4
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Individually decorated, individually furnished, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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About the area

New Hartford

In New Hartford .You'll be within half a mile (1 km) of New Hartford Recreation Center and 2 miles (3 km) of Utica College with a stay here. Charles A Gaetano Stadium and Sangertown Square are also within 3 miles (5 km).

What's nearby

  • Utica College - 3 min drive
  • Saranac Brewery - 6 min drive
  • Stanley Theater - 6 min drive
  • Utica Memorial Auditorium - 6 min drive
  • Utica Zoo - 7 min drive

Getting around

  • Utica Station - 9 min drive
  • Rome, NY (RME-Griffiss Intl.) - 20 min drive

Restaurants

  • ‪One Genny - ‬3 min drive
  • ‪Panera Bread - ‬3 min drive
  • ‪Chipotle Mexican Grill - ‬3 min drive
  • ‪Pizza Boys - ‬2 min drive
  • ‪Olive Garden - ‬3 min drive

About this property

Quality Inn & Suites New Hartford - Utica

Enjoy the free WiFi at this New Hartford hotel
Free breakfast is available daily. Public spaces have free WiFi. A fitness center, a vending machine, and an arcade/game room are also featured at the business-friendly Quality Inn & Suites New Hartford - Utica. Self parking is free. A complete renovation of Quality Inn & Suites New Hartford - Utica was completed in August 2022.
  • 65 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Game room or arcade
  • Garden
Quality Inn & Suites New Hartford - Utica offers 65 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

This New Hartford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided daily.

Languages

English, Hindi

Property amenities

Family friendly

  • Arcade/game room

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM

Things to do

  • Arcade/game room
  • Fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Free local calls
  • Free long-distance calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 30.00 per pet, per night, plus a deposit of USD 50 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

New Hartford Hotel Hotel
New Hartford Hotel New Hartford
New Hartford Hotel Hotel New Hartford

Quality Inn & Suites New Hartford - Utica Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 107 out of 370 reviews
Rating 8 - Good. 96 out of 370 reviews
Rating 6 - Okay. 67 out of 370 reviews
Rating 4 - Poor. 48 out of 370 reviews
Rating 2 - Terrible. 52 out of 370 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

EINSTEIN

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
comfortable hotel for a business trip or a few days with the family.
Stayed 1 night in Feb 2025

2/10 Terrible

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Very nice clean hotel. The staff was very kind and helpful. Thank you for a great stay
Stayed 2 nights in Nov 2024

6/10 Okay

Imran

Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

KRISHNA

Stayed 1 night in Aug 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Thomas

Stayed 4 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Property conditions & facilities
Slept good.
Good enough to sleep there. Breakfast was fine, not great.
Stayed 1 night in Oct 2024

2/10 Terrible

Lora

Stayed 1 night in Oct 2024

2/10 Terrible

James, Pittsfield

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Butoyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with great customer service. This is a place I would recommend anyone to stay!
Stayed 2 nights in Nov 2024

10/10 Excellent

Sean

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rick

Liked: Staff & service
very friendly service and accommodating. Nice place for the money. breakfast a nice touch
Stayed 4 nights in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Deal -- Friendly Reception
This was a great bargain for me and my pooch -- and the people were friendly to boot.
Stayed 1 night in Nov 2024

4/10 Poor

Nancylee

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is not suitable for working professionals, it is run down unkept dirty more for tug
Stayed 5 nights in Nov 2024

10/10 Excellent

Ronda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

sandra

Travelled with family
No elevator
Stayed 2 nights in Oct 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and affordable
Stayed 2 nights in Nov 2024

4/10 Poor

Daniel

Disliked: Property conditions & facilities, room comfort
Room was clean Mattress was uncomfortable. Black out curtains were damaged and worn out. Parking lot lights shined thru all night
Stayed 2 nights in Nov 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The management was unresponsive to my need to cancel a reservation clearly made in error. [I do not understand what you find objectionable about this review other than that it is negative]
Stayed 1 night in Nov 2024

6/10 Okay

Jim

Liked: Cleanliness, staff & service
The building feels like they meet the minimum standards to maintain their franchise. Breakfast was.....okay. Beds were...okay. Staff was very friendly and accomodating, good people.
Stayed 1 night in Oct 2024

10/10 Excellent

LARY, ALEXANDRIA

Ok hotel
Stayed 1 night in Nov 2024

8/10 Good

Edmund

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in very good shape. All in all a veery good experience, the manager and all the workers were quite courteous and responsive.
Stayed 2 nights in Oct 2024