Upon arrival, there was no bulb in the front for us to see how to enter our code to get into the house. My cousin bought a light for the front and the back patio area. The beds were extremely hard, I felt as though I’d been sleeping on concrete. The air in the very back room doesn’t blow out of the vent, only in that bathroom of that room. The temperature raised to 84 degrees in the mid summer. However after speaking with the property manager, she talked me through turning it of for 1 hour and then back on. It began getting cool around 3:45AM. My cousin expressed his concern to the property manager, who advised that she will compensate us something for the inconvenience. However, today is August 10, 2024; our stay was July 12, 2024 weekend and I have not heard anything from her yet. I’m sure that I won’t. Also, the reviews raved on how clean that place was, my family and I found that to be INCORRECT. In fact, my family THOROUGHLY CLEANED it before we left that morning. NEEDLESS to say, we more than likely will never rent from “Hidden Gems Vacation Rentals” again. I’ve also warned my other family menders and friends. We’d hoped for a great experience, but unfortunately did not get one. The walls were dirty/disgusting. I did tell the property manager that she may want to paint the crayon writing in the kitchen. There was also some disgusting sticky crab underneath the sink, that I sent a video of to the property management. Advising them of it.