In suburbs.You'll be within 6 miles (10 km) of Mega Grand World Hanoi and 9 miles (15 km) of Aeon Mall. Hoan Kiem Lake and Long Bien Bridge are within 12 miles (20 km).
As a guest of The First Stay Hotel, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The First Stay Hotel also features dry cleaning/laundry services, a convenience store, and room service (during limited hours). For a fee, parking is available.
Smoking is allowed in designated areas at this 3.5-star Van Giang aparthotel.
66 guestrooms or units
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (limited hours)
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Convenience store
Elevator
Smoking in designated areas
The First Stay Hotel offers 66 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided daily.
Languages
English, Korean, Vietnamese
Property amenities
Internet
Free WiFi
Parking and transportation
Self parking on site (VND 30000 per day)
24-hour roundtrip airport shuttle (surcharge)
Airport shuttle on request
Kitchenette
Refrigerator
Stovetop
Microwave
Free tea bags/instant coffee
Cookware/dishes/utensils
Electric kettle
Dining
Cooked-to-order breakfast available for a fee daily 6:30 AM–10:00 AM: VND 220000 for adults and VND 220000 for children
Room service available
Bathrooms
Bathtub or shower
Towels provided
Slippers
Toilet paper
Hair dryer
Shampoo
Soap
Bathrobes
Entertainment
32-inch Smart TV with cable service
Outdoor areas
Balcony
Laundry
Dry cleaning/laundry service
Laundry facilities
Work spaces
Desk
Comfort
Air conditioning
Pets
No pets allowed
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (with limits)
Designated smoking areas
Services and conveniences
Concierge services
Daily housekeeping
Safe
Multilingual staff
Luggage storage
Blackout drapes/curtains
Safe at front desk
Convenience store
Free bottled water
Front desk (limited hours)
Location highlights
Next to a golf course
In the suburbs
Things to do
Hiking/biking trails nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
66 rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 6:00 AM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately VND 220000 for adults and VND 220000 for children
Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4)
Airport shuttle fee per child: VND 400000 (one-way)
Self parking fee: VND 30000 per day
Early check-in is available for a fee (subject to availability)
Late check-in fee for check-in between 6:00 PM and 6:00 AM
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, JCB International, debit cards, and cash.
We should mention
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
The First Stay
The First Stay Hotel Van Giang
The First Stay Hotel Aparthotel
The First Stay Hotel Aparthotel Van Giang
The First Stay Hotel Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 5 reviews
10 - Excellent
0
Rating 8 - Good. 3 out of 5 reviews
8 - Good
3
Rating 6 - Okay. 1 out of 5 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 5 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 5 reviews
2 - Terrible
0
6.0/10
Cleanliness
6.0/10
Amenities
8.0/10
Property conditions & facilities
6.0/10
Eco-friendliness
Reviews
8/10 Good
Heewon
26 Jan 2024
Heewon
Stayed 3 nights in Jan 2024
4/10 Poor
Verified traveller
Travelled with family
13 Aug 2024
Disliked: Cleanliness, room comfort
너무 더러워서 다시는 가기 싫음.
도착하자마자 침대 커버에 얼룩이 있어서 교체를 했고 냉장고에는 작은 날 벌레들이 죽어 있었고 가구 곳곳에 먼지 뿐 아니라 거미와 거미 줄이 있었음. 화장실 바닥 청소를 하지 않아 따로 요청함. 침대에 이가 뛰어 다니는 것을 발견함. 새벽부터 공사 소리 때문에 시끄러웠음. 1층에 한국 식품을 파는 마트가 있고 2층 수영장이 있어 편리하긴 했으나 다시는 가고 싶지 않음.