DoubleTree by Hilton Hotel Vancouver

4.0 star property
4-star guestrooms with comfy beds

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Vancouver

Premium bedding, down comforters, pillowtop beds, in-room safe
Suite, 1 Bedroom | Living area
Reception
Suite, 1 Bedroom | Living area
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Hot tub
  • Bar
  • Free airport shuttle
  • Room service

Explore the area

Map
12712 SE 2nd Cir, Vancouver, WA, 98684
  • 205 Commerce Center
    12 min walk
  • Applebee's Grill + Bar
    1 min walk
  • Parkrose-Sumner Transit Center
    9 min drive
  • Portland, OR (PDX-Portland Intl.)
    10 min drive

Room options

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Accessible

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 36.4 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Accessible (Mobility & Hearing)

  • 36.4 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, Multiple Beds, Non Smoking

  • 34 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

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About the area

Vancouver

Close to airport.At this Vancouver hotel, you'll be within 6 miles (10 km) of Vancouver Mall and 9 miles (15 km) of Cascade Station. Jantzen Beach Center is within 9 miles (15 km) and RV Inn Style Resorts Amphitheater is within 12 miles (20 km).

What's nearby

  • Peacehealth Southwest Medical Center - 4 min drive
  • Vancouver Mall - 6 min drive
  • Cascade Station - 10 min drive
  • Oregon Convention Center - 18 min drive
  • Moda Center - 20 min drive

Getting around

  • Parkrose-Sumner Transit Center - 9 min drive
  • Vancouver Station - 17 min drive
  • Portland International Airport (PDX) - 10 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪Taco Bell - ‬12 min walk
  • ‪Wendy's - ‬14 min walk
  • ‪Jersey Mike's Subs - ‬13 min walk
  • ‪Elmer's Restaurant - ‬15 min walk

About this property

DoubleTree by Hilton Hotel Vancouver

4-star guestrooms with comfy beds
DoubleTree by Hilton Hotel Vancouver offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and 2 meeting rooms. Event space at this hotel measures 2400 square feet (223 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton Hotel Vancouver. A roundtrip airport shuttle is free (available on request). Free self parking is available.

Smoking is allowed in designated areas at this 4-star Vancouver hotel.

  • 1 building
  • 98 guestrooms or units
  • 3 levels
  • 2400 sq ft of conference space
  • 223 sq m of conference space
  • Built in 1997
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Vancouver offers 98 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 39-inch LCD televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This Vancouver hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and safes, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 6.95 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle from 7:00 AM - 11:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends: USD 12.95 for adults and USD 6.95 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Phone accessibility kit
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 39-inch LCD TV
  • Cable channels
  • iPod dock
  • MP3 dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 30.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from February 4 to March 18:
  • Spa tub
The property will be renovating from February 13 2023 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50.00 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.95 for adults and USD 6.95 for children
  • Fee for in-room wireless internet: USD 6.95 per 24-hour period (rates may vary)
  • Pet deposit: USD 50.00 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 30.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 5:00 AM to midnight.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Phoenix Inn Suites Hotel Vancouver
Phoenix Inn Suites Vancouver
Phoenix Hotel Vancouver
Phoenix Inn - Vancouver Hotel Vancouver
DoubleTree Hilton Hotel Vancouver
DoubleTree Hilton Vancouver
Doubletree By Hilton Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel
DoubleTree by Hilton Hotel Vancouver Vancouver
DoubleTree by Hilton Hotel Vancouver Hotel Vancouver

DoubleTree by Hilton Hotel Vancouver Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 411 out of 1001 reviews" "
Rating 8 - Good. 284 out of 1001 reviews" "
Rating 6 - Okay. 141 out of 1001 reviews" "
Rating 4 - Poor. 100 out of 1001 reviews" "
Rating 2 - Terrible. 65 out of 1001 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Jagadish

Liked: Staff & service
Disliked: Property conditions & facilities
Is being renovated
Stayed 1 night in Sep 2024

4/10 Poor

Ritika

Stayed 2 nights in Aug 2024

10/10 Excellent

Van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In-room sofas are being updated. Great room and courteous staff. Thanks!!
Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Liked: Property conditions & facilities
The front desk personnel were very kind and informative.
Stayed 1 night in Aug 2024

2/10 Terrible

Doug

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Catfish. Does not match pictures.
The hotel does not match the pictures. The couch in our room was peeling and looked awful. The elevator was sketchy. This hotel needs a makeover.
Stayed 2 nights in Aug 2024

6/10 Okay

Rinku

Stayed 3 nights in Aug 2024

4/10 Poor

Justina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Tavaris

Liked: Cleanliness, staff & service, property conditions & facilities
Needs some improvement.
Stayed 1 night in Aug 2024

2/10 Terrible

jeff

Disliked: Staff & service, property conditions & facilities
Never again
Website said free airport shuttle, but it DID NOT say it only operates from 7 to 11. Desk clerk was rude when i asked about this and offered no resolution.
Stayed 1 night in Aug 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much!
Stayed 1 night in Aug 2024

2/10 Terrible

April, Redding

Disliked: Cleanliness
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 1 night in Aug 2024

6/10 Okay

Dylan

Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Robert

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Carissa

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
The staff is very friendly and helpful but the rooms aren’t cleaned on daily basis even when asked. Had to go down to the reception to get towels and toiletries. Overall, I had a good time but the service was not the best. I wouldn’t recommend this place to friends or family.
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Leigh

Travelled with family
Disliked: Amenities, property conditions & facilities
There was no advance warning of the state this hotel is currently in on Expedia or the hotel’s website. Apparently it has changed ownership according to a sign on the front desk and has “temporary furnishings”. The couch and ottomans were peeling to the point pieces of the furniture ended up on our clothes and all over the room. 2 bath towels for 5 people. No bedding for the pullout couch despite being booked for 5th person. When we requested bedding and a cover for the couch, the maintenance man that was very rude and said “here’s a sheet-use it to cover your couch”. Asked the bartender on the Sunday evening if we could bring our young adult kids in to play a boardgame (due to our room being in the shape it was in) and as paying customers that was fine. Until he wanted to close up and told us we had to leave. We simply requested to leave a light on so we could finish our game, not requiring any further service from him. Complete lack of customer service. This was after another man asked to eat his take out dinner for a business meeting with another guest, was told he couldn’t bring outside food and told to eat it in his room. We were the only people sitting there. For reference,this was not closed off or needing to be locked up. We could still be seen from the front desk concierge, who was a wonderful gentleman who said he’d gladly let us stay expect the bartender outranked him. We hotel with Hilton frequently and this was by far the most atrocious by a long shot.
Stayed 3 nights in Jul 2024

4/10 Poor

Lana

Travelled with family
I have been to the property a couple times. I was there this time last year, the furniture in the rooms are horrible. If they haven’t replaced them in a year then they should just remove them. No one would sit on those things. I was in the lobby earlier each morning trash was overflowing and no one seemed to care..
Stayed 2 nights in Jul 2024

4/10 Poor

Mary

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
This overpriced motel is supposedly under renovation and needs it badly, but we saw no signs of work underway. Upon check-in, we were warned that corrosive chemicals used during Covid (that’s YEARS, Hilton!) had damaged the vinyl seating but weren’t prepared for how shredded they actually are IN EVERY ROOM. We were promised sheeting to cover it, which never appeared. Our room also had a huge ceiling patch in progress over the bed. Tiny, slow, stale-smelling elevator, dingy public areas, overwhelmed desk agent. Tried to check out immediately but third-party booking through Expedia made refund impossible.
Stayed 1 night in Jul 2024

6/10 Okay

Miriam

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Housekeeping starts knowing at 9 am, knowing that your check out is at 11am. It was a little frustrating because they didn’t care about you.
Stayed 1 night in Jul 2024

2/10 Terrible

Veronica

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff no help ,and the room was dirty cleanless
Stayed 1 night in Jun 2024

2/10 Terrible

thomas, Moorpark

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The furniture in my room needed a total replacement Peeling leather so badly that at check in I was offered bedsheets to put on the couch. Lampshades had holes in it. Drapes would not close. The saving grace was your wonderful evening staff and your bartender.
Stayed 1 night in Jul 2024

2/10 Terrible

Erik

Stayed 4 nights in Jun 2024

2/10 Terrible

Thomas

Stayed 2 nights in Jul 2024