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Inn at the Quay

4.0 star property
Eco-certified hotel near Douglas College

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Photo gallery for Inn at the Quay

Minibar, desk, iron/ironing board, free WiFi
Water view
Aerial view
Point of interest
In-room business centre

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Room service
  • Parking available
  • Gym

Explore the area

Map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Douglas College
    ‪7 min walk‬
  • Queens Park
    ‪3 min drive‬
  • Lougheed Town Centre
    ‪10 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪30 min drive‬

Room options

View all photos for Room, 1 Queen Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 Queen Bed (Quay)

  • River view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay)

  • River view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Quay)

Minibar, desk, iron/ironing board, free WiFi

Room, 1 King Bed (Quay)

  • River view
  • Sleeps 3
  • 1 King Bed

Similar properties

Reception

Met Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Parking available
4.0 out of 5, Very good, (1002)
The price is CA $169
per night
CA $196 total
includes taxes & fees
7 Mar - 8 Mar
Met Hotel

About the area

New Westminster

On riverwalk.A stay at this hotel places you within half a mile (1 km) of Douglas College and 6 miles (10 km) of Metropolis at Metrotown. Holland Park is within 6 miles (10 km) and Simon Fraser University is within 9 miles (15 km).

What's nearby

  • Douglas College - 7 min walk
  • Hard Rock Casino Vancouver - 9 min drive
  • Holland Park - 10 min drive
  • Metropolis at Metrotown - 11 min drive
  • Simon Fraser University - 15 min drive

Getting around

  • New Westminster Station - 5 min walk
  • Coquitlam Central Station - 16 min drive
  • Vancouver Intl. Airport (YVR) - 30 min drive

Restaurants

  • ‪North Noodle House - ‬6 min walk
  • ‪Cockney Kings Fish & Chips - ‬6 min walk
  • ‪Old Spaghetti Factory - ‬6 min walk
  • ‪Tim Hortons - ‬5 min walk
  • ‪The Spud Shack Fry Co - ‬5 min walk

About this property

Inn at the Quay

Eco-certified hotel near Douglas College
Inn at the Quay offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the eco-certified Inn at the Quay. For a fee, parking is available.

This New Westminster hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 3875 sq ft of conference space
  • 360 sq m of conference space
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Inn at the Quay offers 126 accommodations with minibars and coffee/tea makers. Rooms open to balconies. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Portuguese

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 15.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–noon on weekdays and 9:00 AM–1:00 PM on weekends: CAD 15-25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • LCD TV
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self parking fee: CAD 15.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts major credit cards, Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Eurocard. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay
Inn Quay New Westminster
Quay Inn
Quay New Westminster
At Westminster Quay New
Hotel At Westminster Quay
Inn At The Quay Hotel New Westminster
Inn at the Quay Hotel
Inn at the Quay New Westminster
Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 1004 reviews
Rating 8 - Good. 272 out of 1004 reviews
Rating 6 - Okay. 64 out of 1004 reviews
Rating 4 - Poor. 23 out of 1004 reviews
Rating 2 - Terrible. 17 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Shelley

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and room was comfortable. There is a sign in the hotel lobby that says "be nice to your housekeeper, she's alone with your toothbrush" if I was the manager I would take this sign down. The Boathouse restaurant did not offer any vegetarian entrees.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New Westminster overnight
Nice hotel with great views. No restaurant service in the hotel but there are numerous restaurants within easy walking distance and the Boathouse restaurant can be accessed through the hotel.
Stayed 1 night in Nov 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfy beds.
Stayed 2 nights in Nov 2024

10/10 Excellent

Karl

Stayed 2 nights in Nov 2024

10/10 Excellent

Monte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious and had a great view of the Quay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Its nice that's its on the Fraser River and close to walking paths.
Stayed 1 night in Nov 2024

10/10 Excellent

Tracey

Stayed 3 nights in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always feel welcomed by the staff. The atmosphere is cozy & safe. Plus the views of the Fraser are always interesting & fun to watch.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Judina

Stayed 1 night in Nov 2024

4/10 Poor

Tamara, Ottawa

Travelled with family
Disliked: Staff & service, amenities
This property is not what it used to be. I stay here at least once a year, sometimes twice. Unfortunately, the staff has been the biggest disappointment—they're neither polite nor welcoming. Whenever you ask for something, it feels like you're bothering them. For example, I requested a box of Kleenex, and the receptionist pulled out her own OPENED box from under her desk rather than going to the back room to get a new one! The location is excellent, but like many hotels in good locations, it seems they're no longer putting in the effort. It feels as if we're supposed to be satisfied with the location alone, and that’s disappointing. I think I'll choose a hotel closer to Metrotown next time - it's only about 10 min drive from this hotel.
Stayed 6 nights in Oct 2024

6/10 Okay

Hoby

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hard beds
Hotel was nice, clean and quiet. Ample parking. However, the bed, was rock hard and not comfortable at all. I like a firm bed but this was not firm it was hard. When paying over $300/night, having a comfortable bed should not be an issue. There is no excuse for using cheap beds. Our friends in a different room also had a rock hard bed. Second night we called front desk for an extra blanket but they were unable to provide it. Odd for a hotel to run out of blankets. We probably won’t stay again if we come back to New West.
Stayed 2 nights in Nov 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Chris

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were clean & spacious Like most areas in Bc lots of construction in the area. the overpass walk way is not in use so we had to walk a long distance to get out of the property on foot - that would be my only complaint Awesome Dutch breakfast place mins away
Stayed 1 night in Nov 2024

10/10 Excellent

Kulwinder

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was vlean great view
Stayed 1 night in Nov 2024

10/10 Excellent

Lesley A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Foad

Conveniently located
Stayed 1 night in Oct 2024

4/10 Poor

Darlene

Travelled with partner
Disliked: Property conditions & facilities
Three view from the room was lovely. The room, building is very old. Jets in the tub were broken and rusty, the door had a two inch gap from the floor which lit up the room from the hall lights. Not worth the price we paid.
Stayed 1 night in Oct 2024

10/10 Excellent

Glenn

Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always good
Stayed 3 nights in Aug 2024