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River Rock Casino Resort

4.0 star property
4-star spa resort, connected to a rail/subway station in Richmond City Centre

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Indoor pool
Premium bedding, in-room safe, desk, soundproofing
Interior
3 restaurants, breakfast served

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    5 min walk
  • Richmond Night Market
    6 min walk
  • Aberdeen Centre
    19 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    9 min drive

Room options

View all photos for 2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

Premium bedding, in-room safe, desk, soundproofing

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for 1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

1 Bedroom Marina View Suite (Casino Tower)

  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for 1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

1 Bedroom Suite (Casino Tower)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

About the area

Richmond

Heart of Richmond.Within a 10-minute walk of this Richmond City Centre resort, you'll find Great Canadian Casino and Richmond Night Market. Aberdeen Centre and McArthurGlen Designer Outlet are also within 2 miles (3 km).
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What's nearby

  • Great Canadian Casino - 5 min walk - 0.5 km
  • Richmond Night Market - 6 min walk - 0.5 km
  • Aberdeen Centre - 19 min walk - 1.7 km
  • McArthurGlen Designer Outlet - 5 min drive - 4.0 km
  • CF Richmond Centre Mall - 5 min drive - 3.6 km

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver Intl. Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

4-star spa resort, connected to a rail/subway station in Richmond City Centre
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square meters) and includes a conference center. A casino, an indoor pool, and a spa tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Soundproofed rooms
  • Waterslide

Parking and transportation

  • Valet parking on site (CAD 33.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 22.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3068 out of 6581 reviews" "
Rating 8 - Good. 1813 out of 6581 reviews" "
Rating 6 - Okay. 914 out of 6581 reviews" "
Rating 4 - Poor. 478 out of 6581 reviews" "
Rating 2 - Terrible. 308 out of 6581 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

RITA, PARKSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport access. Loved the deep bathtub.
Stayed 1 night in Oct 2024

6/10 Okay

Sammi

Average
Stayed 2 nights in Aug 2024

2/10 Terrible

amelissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not satisfied about their suite room too small space and doesn’t even have tub on it
Stayed 1 night in Aug 2024

2/10 Terrible

Tomislav

Disliked: Staff & service, property conditions & facilities
Terrible. Cheap. Stay away.
Stayed 1 night in Aug 2024

10/10 Excellent

Polina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed there overnight, but we were pleased.
Stayed 1 night in Aug 2024

6/10 Okay

Shelly A

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Early check in good. Not enough towels for amount of guests. No pool towels. One guest harassed at casino entry for being intoxicated when in fact she was not, she is disabled with cerebral palsy, which was extremely embarrassing for her. Was very offensive.
Stayed 1 night in Aug 2024

6/10 Okay

IRENE JHO, Kent

Travelled with family
Need more staff at the front desk. Our check-in took forever before we can settled in to our room.
Stayed 1 night in Aug 2024

8/10 Good

Lucia

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Ricardo

Liked: Cleanliness
Stayed 2 nights in Aug 2024

8/10 Good

Catherine, Sechelt

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Kevin

Travelled with partner, Travelled with group
Disliked: Amenities, property conditions & facilities
Restaurant choices were horrible. Rooms okay but hotel across skybridge from casino resort. Confusing and difficult to navigate. Casino itself absolutely worst experience ever. All id did was change US$ to CAN$ and then back again. Never placed a bet or spent a dime.
Stayed 1 night in Aug 2024

10/10 Excellent

Zorina, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for food, attractions, transportation. Don’t have to go outside area if don’t want. Enough to do in hotel.
Stayed 2 nights in May 2024

6/10 Okay

Brodrick, Glenunga

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Basil

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the stay
Stayed 2 nights in Aug 2024

8/10 Good

Nina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Jackie

Liked: Staff & service
Stayed 3 nights in Aug 2024

6/10 Okay

Joshua

Liked: Cleanliness
Very limited restaurants and parking smelt like piss
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

adam

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Hidekazu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Jul 2024

4/10 Poor

Jeff

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Property is showing its age, carpets in hallway ripped and lifting. Bathroom fixtures dusty and prints still on mirror the entire visit. Bathroom still had used linen hanging on curtain. Generally not clean for the price.
Stayed 3 nights in Aug 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Travelled with family, Travelled with group
Disliked: Staff & service, amenities
I’ve been going to this hotel for years and the service and quality have gone downhill. The employees are not friendly or engaging. No customer service skills. The buffet is terrible, food use to be fabulous. The lobby area was not clean and the carpets needs to be cleaned or replaced in the rooms. Very sad and disappointing because at one time, the hotel was a wonderful place to stay while visiting Richmomd, BC.
Stayed 1 night in Aug 2024

10/10 Excellent

Joyce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only down fall is my shower drain seem to be drain slow and couldn’t reach housekeeping for more towels.
Stayed 1 night in Aug 2024