River Rock Casino Resort

4.0 star property
4-star spa resort near McArthurGlen Designer Outlet, connected to a rail/subway station

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for River Rock Casino Resort

Premium bedding, in-room safe, desk, soundproofing
Interior
Interior entrance
3 restaurants, breakfast served
Indoor pool

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar

Explore the area

Map
8811 River Road, Richmond, BC, V6X 3P8
  • Great Canadian Casino
    5 min walk
  • The Buffet at River Rock
    1 min walk
  • Bridgeport Station
    3 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    9 min drive

Room options

2 Queen Beds (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 4
  • 2 Queen Beds

1 Bedroom Marina View Suite (Casino Tower)

  • 49 sq m
  • Marina view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

1 King Bed (Hotel Tower- Sky Bridge to Casino)

  • City view
  • Sleeps 2
  • 1 King Bed

1 Bedroom Suite (Casino Tower)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Similar properties

About the area

Richmond

Heart of Richmond.With a stay at this Richmond City Centre resort, you'll be within 2 miles (3 km) of McArthurGlen Designer Outlet and 9 miles (15 km) of BC Place Stadium. Also within 9 miles (15 km) are Rogers Arena and Robson Street.

What's nearby

  • Great Canadian Casino - 5 min walk
  • Richmond Night Market - 6 min walk
  • McArthurGlen Designer Outlet - 5 min drive
  • BC Place Stadium - 15 min drive
  • Canada Place Cruise Ship Terminal - 17 min drive

Getting around

  • Bridgeport Station - 3 min walk
  • Vancouver Rocky Mountaineer Station - 18 min drive
  • Vancouver Intl. Airport (YVR) - 9 min drive

Restaurants

  • ‪Costco Business Center - ‬9 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Tim Hortons - ‬15 min walk
  • ‪Ginger Indian Cuisine - ‬12 min walk
  • ‪Japadog - ‬5 min drive

About this property

River Rock Casino Resort

4-star spa resort near McArthurGlen Designer Outlet, connected to a rail/subway station
River Rock Casino Resort offers its guests a full-service spa, a marina, and a waterslide. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge.

Event space at this resort measures 13003 square feet (1208 square meters) and includes a conference center. A casino, an indoor pool, and a spa tub are also featured at River Rock Casino Resort. Parking is available for a fee.

This 4-star Richmond resort is smoke free.

  • 396 guestrooms or units
  • 12 levels
  • 3 buildings
  • 3 dining venues
  • 13003 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2005
  • Casino
  • Charging station for electric cars
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
River Rock Casino Resort offers 396 air-conditioned accommodations with iPod docking stations and safes. Beds feature premium bedding. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes and complimentary toiletries.

42-inch LCD televisions come with premium cable channels. Business-friendly amenities include desks and phones. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

Absolute Spa has 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English

Property amenities

Family friendly

  • Indoor pool
  • Microwave (on request)
  • Refrigerator
  • Soundproofed rooms
  • Waterslide

Parking and transportation

  • Valet parking on site (CAD 33.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking

Food and drink

  • English breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 22.00 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Please note: Tower Rooms are located in the South Tower across from main resort.

Access methods

Staffed front desk

Pets

  • Pets: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 23.17 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Housekeeping
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately CAD 22.00 per person
  • Valet parking fee: CAD 33.00 per day
  • Pet fee: CAD 35.00 per accommodation, per day (maximum CAD 75 per stay)
  • Service animals are exempt from fees
  • In-room microwave fee: CAD 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel River Rock
Hotel River Rock Richmond
River Rock Hotel
River Rock Richmond
Rock River Hotel
River Rock Casino Resort Richmond
River Rock Casino Richmond
River Rock Casino
River Rock Hotel Richmond
The Hotel at River Rock
River Rock Casino
River Rock Casino Resort Resort
River Rock Casino Resort Richmond
River Rock Casino Resort Resort Richmond

River Rock Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 3344 out of 7021 reviews" "
Rating 8 - Good. 1921 out of 7021 reviews" "
Rating 6 - Okay. 944 out of 7021 reviews" "
Rating 4 - Poor. 491 out of 7021 reviews" "
Rating 2 - Terrible. 322 out of 7021 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms and dining options.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good value great rooms close to airport.
Stayed 1 night in Nov 2024

8/10 Good

RITA, PARKSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for airport access. Loved the deep bathtub.
Stayed 1 night in Oct 2024

10/10 Excellent

Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Clint

Stayed 1 night in Sep 2024

8/10 Good

Patti

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was okay. Rooms are spacious.
Stayed 1 night in Sep 2024

10/10 Excellent

sean

Stayed 3 nights in Aug 2024

8/10 Good

Linda, Chilliwack

Travelled with partner
Over all it’s a nice hotel. The rooms are starting to look a bit dated and in need of a refresh.
Stayed 2 nights in Sep 2024

10/10 Excellent

Marc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

William

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not a resort. Nearly no food options at all. Limited dining room for breakfast with only 6-8 options. Ate my breakfast and lunch at Starbucks. Had dinner at the Story Cafe within 10 minute walk from hotel. Much better option. Pluses are that it is close to Costco, clean and bed was very very comfortable
Stayed 1 night in Sep 2024

6/10 Okay

Alex

Travelled with family
Disliked: Amenities, property conditions & facilities
The property is old and the room furniture are all chipped. There is no bathroom and chairs in the lobby. Also the sofa bed is really soft and I couldn't sleep all night because the bedding makes me itchy. I don't think it is bed bugs though.
Stayed 1 night in Sep 2024

6/10 Okay

Jason

Stayed 1 night in Sep 2024

6/10 Okay

Leslie, GOULBURN

The room was okay. The room and tv very old
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Kelsey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only upgrade would be more options for family dining.
Stayed 1 night in Sep 2024

6/10 Okay

Anne

Travelled with group
Disliked: Amenities
No shuttle from and to airport. Excessive extra fees.
Stayed 1 night in Sep 2024

10/10 Excellent

Martin, Renton

Stayed 2 nights in Aug 2024

10/10 Excellent

Peter, Mill Creek

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our first choice of hotels whenever we visit Richmond. Rooms are so comfortable and clean. We enjoy the room amenities, although I wish they would bring back the little containers of real half and half for coffee. Staff is very pleasant and helpful. We appreciate the convenient proximity to the Bridgeport SkyTrain station. Outstanding pool/hot tub area. Rooms are amazingly quiet considering there are planes overhead.
Stayed 2 nights in Sep 2024

8/10 Good

Michael, Victoria

Stayed 1 night in Aug 2024

10/10 Excellent

Emily

Stayed 2 nights in Aug 2024

10/10 Excellent

Tanis

Liked: Cleanliness, property conditions & facilities
Clean and friendly
Stayed 3 nights in Aug 2024

4/10 Poor

Chris

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The phones in the room did not work. We asked for them to be fixed numerous times and nothing. I ordered a glass of wine at the buffet that was $12 a glass the waitress brought me a different wine than I ordered an said the bartender says it’s a good on when I opened the bill to leave I saw the wine was $21 dollars a glass not what I asked for and nothing special
Stayed 2 nights in Sep 2024

2/10 Terrible

Walter

Disliked: Staff & service
The staff went out of their way to be nasty
Stayed 1 night in Sep 2024

8/10 Good

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024