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The Sutton Place Hotel Vancouver

4.5 star property
Eco-certified hotel near Vancouver Waterfront

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Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Lobby
Winery
Lobby
Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Room service

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Pacific Centre Shopping Mall
    ‪4 min walk‬
  • Robson Street
    ‪4 min walk‬
  • Granville Street
    ‪5 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪11 min walk‬

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About the area

Vancouver

City center stay.A stay at this Central Vancouver hotel places you steps from Robson Street and within a 10-minute walk of Granville Street. Also, Vancouver Waterfront is within half a mile (1 km) and Canada Place Cruise Ship Terminal is within 2 miles (3 km).

What's nearby

  • Vancouver Waterfront - 11 min walk
  • Vancouver Convention Centre - 12 min walk
  • Canada Place - 12 min walk
  • Canada Place Cruise Ship Terminal - 13 min walk
  • Rogers Arena - 17 min walk

Getting around

  • Burrard Station - 5 min walk
  • Vancouver Waterfront Station - 15 min walk
  • Vancouver Intl. Airport (YVR) - 27 min drive

Restaurants

  • ‪Boulevard Kitchen & Oyster Bar - ‬1 min walk
  • ‪JOEY Burrard - ‬1 min walk
  • ‪Coast Restaurant - ‬3 min walk
  • ‪Earls - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk

About this property

The Sutton Place Hotel Vancouver

Eco-certified hotel near Vancouver Waterfront
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and a hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the eco-certified The Sutton Place Hotel Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

  • 397 guestrooms or units
  • 21 levels
  • 2 buildings
  • 800 sq ft of conference space
  • 74 sq m of conference space
  • Built in 1986
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and safes. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay movies. Bathrooms include bathrobes and designer toiletries.

This Vancouver hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, hypo-allergenic bedding, and hair dryers can be requested. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open select days.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave (on request)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (CAD 55 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: CAD 15-38 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made onsite instead of at the time of booking.

Renovations and closures

The following facilities or services will be unavailable from February 1 2025 to February 8 2025 (dates subject to change):
  • Fitness facilities

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self parking fee: CAD 55 per night (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2081 out of 3084 reviews
Rating 8 - Good. 601 out of 3084 reviews
Rating 6 - Okay. 222 out of 3084 reviews
Rating 4 - Poor. 103 out of 3084 reviews
Rating 2 - Terrible. 77 out of 3084 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. I had a few questions and they went out of their way to help and accommodate me. Not seen often nowadays.
Stayed 1 night in Nov 2024

10/10 Excellent

Tom

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Travelled with partner
Jennifer at reception was so welcoming and helpful thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Stayed 1 night in Nov 2024

10/10 Excellent

Yovany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good Hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service
Absolutely amazing
Stayed 2 nights in Nov 2024

8/10 Good

Dan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service
Access to the pool was very unorganized—needed a second card that wasn’t issued. Couldn’t see account or checkout on the TV. Shower diverter missing a setscrew. Lobby Christmas decorations and flowers were amazing!
Stayed 1 night in Nov 2024

6/10 Okay

Mike

Travelled with partner
Liked: Staff & service
Room had 2 pieces of warn out furniture and a shower head that needed to be descaled. Conditioning shampoo of poor quality.
Stayed 2 nights in Nov 2024

10/10 Excellent

Miao, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
always my first choice
Stayed 1 night in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Warren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is yes, expensive. What you get is something like you would expect at a world class hotel. By the way there is one more thing. I have no idea who makes their mattresses, but they are simply the most comfortable beds you can find ... outside Europe. Centrally located for walking to everywhere. The only downer is they have demand pricing so weekends are more expensive. So be it.
Stayed 1 night in Nov 2024

8/10 Good

scott

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good. expensive
Stayed 4 nights in Nov 2024

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Christmas decor! We had a lovely renovated room. Bed was comfy and they had L’Occitane products in the bathroom. The shower pressure wasn’t great but that’s fine. Highly recommend! Close to shopping and amenities.
Stayed 1 night in Nov 2024

6/10 Okay

Ly

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
No guest fridge in the room
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a beautiful hotel in a great location
Stayed 1 night in Sep 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here when my work had their conferences and always enjoyed
Stayed 1 night in Nov 2024

10/10 Excellent

Kiley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for a concert in town and our room was very nice, clean and exceeded our expectation!
Stayed 1 night in Nov 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Sutton place is always our go to! Always a great stay
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Stayed 1 night in Oct 2024

8/10 Good

Amin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early, and they treated us like family. They allowed us to check in around 9:30 in the morning, and we settled into our room shortly after. The hotel was nice, clean, quiet, and luxurious, located in the heart of the city within walking distance of everything.
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in Vancouver.
Stayed 1 night in Nov 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Lawrence, Vanderhoof

Liked: Staff & service, property conditions & facilities
A good downtown hotel. Could be more clean around hotel. Room appears to need a slight Reno touch up. Good stay and staff.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent The staff at checkin seemed overly busy when we arrived and were less friendly than we expected. However , we will most likely still stay at the hotel on our next visit to Vancouver
Stayed 3 nights in Nov 2024

10/10 Excellent

Laura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We always stay at the Sutton when we come to Vancouver for work and we like that the staff know us.
Stayed 1 night in Nov 2024