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Travelodge by Wyndham Surrey

2.0 star property
Hotel near Hard Rock Casino Vancouver in Surrey

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Photo gallery for Travelodge by Wyndham Surrey

Front of property
Room, 1 Queen Bed, Non Smoking
Individually decorated, individually furnished, desk, laptop workspace
Business Room, 2 Queen Beds, Non Smoking | In-room dining
Lobby

Reviews

5.0 out of 10

Popular amenities

  • Breakfast included
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
13939 104th Avenue, Surrey, BC, V3T 1X1
  • Holland Park
    ‪18 min walk‬
  • Guilford Town Centre
    ‪3 min drive‬
  • Hard Rock Casino Vancouver
    ‪9 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪40 min drive‬

Room options

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About the area

Surrey

City Centre stay.Your stay at this City Centre hotel places you within 2 miles (3 km) of Central City Shopping Centre and Holland Park. Guilford Town Centre and Bear Creek Park are also within 3 miles (5 km).

What's nearby

  • Holland Park - 18 min walk - 1.5 km
  • Guilford Town Centre - 3 min drive - 2.8 km
  • Hard Rock Casino Vancouver - 9 min drive - 8.8 km
  • Lougheed Town Centre - 13 min drive - 13.9 km
  • Metropolis at Metrotown - 18 min drive - 15.1 km

Getting around

  • Port Coquitlam Station - 14 min drive
  • Surrey Central Station - 14 min walk
  • Vancouver Intl. Airport (YVR) - 40 min drive

Restaurants

  • ‪McDonald's - ‬13 min walk
  • ‪Tim Hortons - ‬9 min walk
  • ‪Bubble 88 - ‬13 min walk
  • ‪Rickshaw Chinese Food Whalley - ‬11 min walk
  • ‪Starbucks - ‬10 min walk

About this property

Travelodge by Wyndham Surrey

Hotel near Hard Rock Casino Vancouver in Surrey
Free breakfast is available daily. Public spaces have WiFi and wired Internet for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Travelodge by Wyndham Surrey. Self parking is free.

This Surrey hotel is smoke free.

  • 25 guestrooms or units
  • Continental breakfast (free)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • No smoking on site
Travelodge by Wyndham Surrey offers 25 accommodations, which are accessible via exterior corridors and feature iPod docking stations and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, French, Hindi, Spanish, Urdu

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Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • iPod dock
  • TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Cookware, dishware, and utensils
  • Freezer
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night, plus a deposit of CAD 200 per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 200 per stay
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Up to 3 children 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Surrey Central Inn
Surrey Central
Travelodge by Wyndham Surrey Hotel
Travelodge by Wyndham Surrey Surrey
Travelodge by Wyndham Surrey Hotel Surrey

Travelodge by Wyndham Surrey Reviews

Reviews

5.0
Rating 10 - Excellent. 76 out of 544 reviews
Rating 8 - Good. 77 out of 544 reviews
Rating 6 - Okay. 84 out of 544 reviews
Rating 4 - Poor. 81 out of 544 reviews
Rating 2 - Terrible. 226 out of 544 reviews

5.2/10

Cleanliness

5.8/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They stole my money they robbed me I paid online I booked a room and when I showed up I was told the hotel wasn’t available and I don’t know how to get my money back pls help me
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Check-in Property needs a do-over. Need to pay more attention
Stayed 2 nights in Apr 2021

2/10 Terrible

Ian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Rooms
The room was horrible. The Travel Lodge Chain certainly doesnt care about standards anymore. The room was dirty, horrible bed, and filthy.
Stayed 1 night in Apr 2021

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a used syringe under the bed.
Stayed 1 night in Apr 2021

2/10 Terrible

Verified traveller

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place should be condemned. Burn marks on bed linen. No heat except for the bathroom.
Stayed 1 night in Apr 2021

4/10 Poor

Gurpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty room
Filthy room found needles under the couch Table had ketchup goo and was not cleaned since ages there were no towels in the bathroom.
Ketchup on table
2nd spot for ketchup
Filth on floor
Drug needles under couch seats
Stayed 1 night in Mar 2021

6/10 Okay

Kaileen

Business traveller
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in bad shape ...ripped blanket .... no coffee machine .... free breakfast was mentioned online ... but there was nothing there. Not a good neighbourhood. Wouldn’t not recommend. Didn’t feel safe... people were passing by in the hall way talking loudly
Stayed 1 night in Mar 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room had no wifi, as soon as I got to the room the heater wasnt working. Went down to ask why they said they turn it off! Room is not worth $70 but goes for about $150. Makes no sense
Stayed 2 nights in Feb 2021

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is unsafe- don't stay here! There were drug users in the stairwells, doors had been kicked in, locks on doors and windows were missing and broken in rooms. Rooms were really dirty too. Totally unsafe to stay here. Also when hotel management was told, they would not refund entire stay even though I did not check in - could not stay there as it was too unsafe!
Stayed 5 nights in Feb 2021

4/10 Poor

Darrin

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

4/10 Poor

Harsh

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2021

10/10 Excellent

Mahamed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place nice staff front lady manager-- is awesome
Stayed 1 night in Dec 2020

8/10 Good

AMARDEEP

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Find better elsewhere.
Twice had my reservations cancelled or lost, had to pay premium prices on those says. No breakfasts either, internet is shoddy as well.
Stayed 2 nights in Dec 2020

2/10 Terrible

SARAVANAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible-Stay away
Stayed 1 night in Nov 2020

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds very comfy and room was very spacious. Yogina at front desk was especially pleasant and helpful.
Stayed 1 night in Nov 2020

10/10 Excellent

Shauna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent customer service
The service was excellent, they went the extra mile. Beds are very comfortable. Eugenia was especially pleasant and helpful.
Stayed 2 nights in Nov 2020

2/10 Terrible

TC, Burnaby BC

Disliked: Staff & service, property conditions & facilities
Unfortunately this hotel is very dangerous to stay at. I was robbed by another guest in the hotel and the staff wouldn’t even cooperate with the police. Don’t think by having cameras everywhere you are safe. The RCMP told are not recording anything. Also the room was in disrepair and I had no phone available to me to call 911 after I was left with nothing. My vehicle, wallet, phone all gone and the staff were so rude and would only allow me to use a phone in the lobby on speakerphone!
Stayed 1 night in Oct 2020

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

2/10 Terrible

Yoginagroodoyal, Travelodge by Wyndham 13939-104th Avenue surrey bc

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very run down hotel. Stuff were very rude. Charged extra 100$ on my credit card saying the towels were dirty. Homeless people sleeping on the steps. Won’t recommend to anyone.
Stayed 3 nights in Oct 2020

4/10 Poor

John

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
REFUNDS??????
I have requested a refund from Hotel.com but have not received any info about my claim. I was informed it could take 48 hrs. It has now been a week and no response.
Stayed 1 night in Oct 2020

2/10 Terrible

Angela

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Looks so, so much better in photos
I booked because the photos look great. Was disappointed when I got to the room. The bath tub wasn't clean and the tap was broken; and the door mat was so dirty. Won't be staying there again. Funny, showed as $149 regular price so I thought it was a good deal at half price. Looks like a gimmick to get people to book :(
Stayed 1 night in Sep 2020

6/10 Okay

Eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
Run down, definitely needs to be updated, feels like a 70s motel. Sketchy clientele. Bathroom was clean but the balance of the furniture had sticky spots. Burn marks on the sheets. Dirty laundry in the hallway. First and last time for me.
Stayed 1 night in Sep 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020