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Hotel Lugano Torretta

4.0 star property
4-star hotel near Porto Marghera

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Photo gallery for Hotel Lugano Torretta

Terrace/patio
Front of property
Lobby
Aerial view
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • Room service

Explore the area

Map
Via G. Rizzardi, 11, Mestre, VE, 30175
  • Porto Marghera
    ‪14 min walk‬
  • Ferretto Square
    ‪20 min walk‬
  • Toniolo Theatre
    ‪5 min drive‬
  • Venice (VCE-Marco Polo)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room

Deluxe Double or Twin Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double or Twin Room, 1 Double or 2 Single Beds

Minibar, in-room safe, blackout drapes, soundproofing

Classic Double or Twin Room, 1 Double or 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Single Room

Minibar, in-room safe, blackout drapes, soundproofing

Comfort Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 Double Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room

Classic Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Triple Room

  • 16 sq m
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 3 Twin Beds

View all photos for Superior Single Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Double or Twin Room

Minibar, in-room safe, blackout drapes, soundproofing

Superior Double or Twin Room

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

House

  • Sleeps 5
  • 3 Large Twin Sofa Beds, 1 Double Bed and 4 Twin Beds

Similar properties

Lobby

Campanile Venice Mestre

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (713)
The price is CA $95
per night
CA $116 total
includes taxes & fees
17 Mar - 18 Mar
Campanile Venice Mestre

About the area

Mestre

Marghera stay.Your stay at this Marghera hotel places you within 2 miles (3 km) of Porto Marghera and Ferretto Square. Toniolo Theatre and Forte Marghera are also within 3 miles (5 km).

What's nearby

  • Porto Marghera - 14 min walk
  • Ferretto Square - 20 min walk
  • Piazzale Roma - 8 min drive
  • Port of Venice - 11 min drive
  • Terminal Fusina - 12 min drive

Getting around

  • Venezia Mestre Station - 3 min walk
  • Mestre Centro B1 - 3 min drive
  • Marco Polo Airport (VCE) - 17 min drive

Restaurants

  • ‪Ristorante Pizzeria da Michele - ‬9 min walk
  • ‪Soul Kitchen - ‬6 min walk
  • ‪Pasticceria La Partenopea - ‬9 min walk
  • ‪Dining Room Marghera - ‬3 min walk
  • ‪Alai Life Bar - ‬7 min walk

About this property

Hotel Lugano Torretta

4-star hotel near Porto Marghera
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at Hotel Lugano Torretta.

This 4-star Mestre hotel is smoke free.

  • 1 building
  • 93 guestrooms or units
  • 4 levels
  • Built in 1964
  • Deli
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Lugano Torretta offers 93 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, slippers, bidets, and hair dryers. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Irons/ironing boards and change of towels can be requested. Housekeeping is provided daily.

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured uncovered extended parking on site (EUR 10 per night)
  • Limited onsite parking
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Offsite parking within 49 ft (EUR 10 per night); reservations required

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 7.50 for adults and EUR 7.50 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Hosted evening meal available daily for a fee of EUR 22

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Minibar

More

  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: 50 percent of room rate
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • Pets: EUR 5 per accommodation, per stay
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 7.50 for adults and EUR 7.50 for children
  • Uncovered extended parking fee: EUR 10 per night
  • Nearby parking fee: EUR 10 per night (49 ft away)
  • Pet fee: EUR 5 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: 50 percent of room rate (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Hosted evening meal: EUR 22

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts major credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, and Eurocard. Cash is not accepted. 

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Lugano Torretta
Hotel Lugano Torretta Mestre
Lugano Torretta
Lugano Torretta Mestre
Lugano Torretta Venice
Lugano Torretta Hotel Venice
Hotel Lugano Torretta Hotel
Hotel Lugano Torretta Mestre
Hotel Lugano Torretta Hotel Mestre

Hotel Lugano Torretta Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 227 out of 568 reviews
Rating 8 - Good. 226 out of 568 reviews
Rating 6 - Okay. 66 out of 568 reviews
Rating 4 - Poor. 33 out of 568 reviews
Rating 2 - Terrible. 16 out of 568 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near train to Venice. Few restaurants around. Hotel was clean, staff very nice and good buffet breaky.
Stayed 3 nights in Nov 2024

10/10 Excellent

Xiuying, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price is right, safe, convenient.
Stayed 2 nights in Oct 2024

8/10 Good

Gila

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expetation, convenient and clean
We booked this hotel for 2 days stay just because of the convenient location, near train station and #6/#66 bus route to Venice. We arrived in the morning and the friendly staff stored our luggage in a locked storage place. The room and it's bathroom was very clean. The breakfast is fair.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gwendolyn, Delta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Feliza, Cherry Hill

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short walk from Mestre Station. Hotel is clean, love the room, good breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine, Gales Ferry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the property was wonderful actually. The staff above all. Checking in was very quick and easy. Every single staff member was wonderful and I wish I recalled everyone’s name! Stefano at the desk was fabulous and the bartender was terrific, although I’m forgetting his name at the moment. I stopped by the desk multiple times with questions about transportation and they had the best suggestions. There is a bus stop just steps away from the hotel front door. There is also a tram stop about a half a block away. The train station is close by as well. We found multiple restaurants near by that we chose to return to. You can’t go wrong with this hotel!
Stayed 2 nights in Oct 2024

6/10 Okay

Steven

Liked: Staff & service
Room was smalll. No way a 4-star property. Breakfast was nice. Staff excellent.
Stayed 1 night in Oct 2024

8/10 Good

David

Stayed 1 night in Sep 2024

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location if you don’t want to stay in Venice
The hotel was convenient to get to train and bus station to get into Venice.
Stayed 4 nights in Sep 2024

8/10 Good

Alick

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel with the excellent breakfast and great location to the transportation. The main issue that we experienced is the customer service. I don't know if this is in Italian culture or the staff is impatient when providing the services. The tone, the conversations, reactions give their guests feeling of the favor toward them and definitely should be not expected from 4 stars hotel.
Stayed 4 nights in Sep 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

ALEXANDER

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

8/10 Good

Serguei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of the hotel. The bus that stops right in front of the hotel will take you to Venice in 5-7 minutes and runs every 5-10 minutes. The hotel is close to the train station, from where you can easily get to any destination in Italy and abroad. Getting to the hotel from Marco Polo Airport is very easy. Getting to the hotel from Marco Polo Airport is very easy. A comfortable but inexpensive express bus will take you directly to the train station, and you will walk 1 block to the hotel. This can save you a lot of money. The pharmacy is 1 block away, the supermarket is 2 blocks away - everything is within walking distance. The hotel staff is very friendly and helpful. They will help you with directions, store your luggage in a locker while you wait for your room to be prepared, and you will leave your room key with them while you enjoy beautiful Venice. The premises are modest and a little dated, but all the equipment (AC, TV, shower, toilet, taps, lifts, etc.) works well. The room is clean and functional. In the morning we enjoyed breakfast at the restaurant. The restaurant has two working coffee machines and two juice dispensers so there are no queues. In my opinion, the choice of hot dishes was limited, but there was a lot of fruit, tomatoes, cheeses, ham, bread, pastries and other types of food. There is a beautiful grand piano in the lobby, although it is completely out of tune and useless. It seems that no one has looked after it for many years.
Stayed 3 nights in Jun 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were friendly and helpful. The hotel was near Mestre train station so easy to catch our train to Rome
Stayed 3 nights in Sep 2024

2/10 Terrible

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We the room that we were given to us is NOT what is advertised on your website!! It was a total bate and switch
Stayed 2 nights in Sep 2024

4/10 Poor

Lauren

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we first arrived we had two rooms. My room with my husband was having some major aircon issues and it was a hot day, so it was beyond boiling. After finally getting someone up there to help us over an hour and a half we were being ‘upgraded’ to a room whose aircon also didn’t work. It wouldn’t drop below 24/25 degrees. Sweating and hot, uncomfortable on a concrete bed. I wrote to the hotel manager with photos of the temp at 3:30am and 4:30am. We had to leave at 8am for our tour the next day. By 2:30pm I still had no reply. So I contacted the hotel and Hotels.com to say we wanted to check out 1 night early due to the lack of assistance, communication and lack of comfort.It was unacceptable to have no response for nearly an entire work day and we understand we had missed check out for that day, but wanted to check out the next day at least Hotels.com contacted the hotel and we were declined. I then replied several times to Hotels.com and the hotel managers email CC’d on every occasion. The hotel not once emailed me wanting to resolve the issue. When I finally got back to the hotel to speak to the manager he ‘proudly’ stated he had been there since 9am to discuss this with me when I came to the desk. I left at 8am!! You can’t write a simple email to state you wish to address my concerns when I come down His attitude, so pompous, lacking in customer service. They even laughed while I walked away to the elevator. Beds rock hard, aircon crap, staff revolting. Avoid!
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to the Mestre train station. The tunnel closest to the hotel was so-so but the main underpass in the station was also close and much busier and cleaner. Breakfast was very good. Reasonable price for the room. Second time I stayed there.
Stayed 1 night in Sep 2024

6/10 Okay

Carl

Stayed 7 nights in Aug 2024

8/10 Good

OSVALDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Chris

Stayed 3 nights in Aug 2024

4/10 Poor

Pierre-Eric, Boischatel

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Four star ? 2 1/2 maybe ! The only four star was the lobby and the bathroom. Air conditioning not running and bed outdated.
Stayed 1 night in Aug 2024

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, property conditions & facilities
Overall room and hotel are really good. Staff are not very friendly and breakfast was not very good. All the food and bread felt like they were days old. We didn’t eat breakfast even though we paid for it.
Stayed 2 nights in Aug 2024