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AC Hotel by Marriott Veracruz

4.0 star property
4-star hotel near Andamar Lifestyle Center

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Photo gallery for AC Hotel by Marriott Veracruz

Rooftop bar
Lobby
Premium bedding, minibar, in-room safe, desk
Lobby
Indoor pool, outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Laundry
  • Air conditioning

Explore the area

Map
Boulevard Adolfo Ruiz Cortines 3422, Fraccionamiento Playa de Oro, Boca del Río, VER, 94293
  • Mocambo Beach
    ‪5 min walk‬
  • Plaza Las Americas Shopping Mall
    ‪5 min walk‬
  • World Trade Center Veracruz
    ‪6 min walk‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Bathtub, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Bathtub, Sea View

  • 39 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

Room, 1 King Bed, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Sea View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed, Sea View

  • 39 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View

Room, 1 King Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

Room, 2 Double Beds, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

About the area

Boca del Río

Oceanside stay.Within a 5-minute walk of this Boca del Río hotel, you'll find Andamar Lifestyle Center and Mocambo Beach. Plaza Las Americas Shopping Mall and World Trade Center Veracruz are also within half a mile (1 km).

What's nearby

  • Andamar Lifestyle Center - 3 min walk - 0.3 km
  • Mocambo Beach - 5 min walk - 0.5 km
  • Plaza Las Americas Shopping Mall - 5 min walk - 0.5 km
  • World Trade Center Veracruz - 6 min walk - 0.6 km
  • Plaza Mocambo Veracruz - 4 min drive - 3.2 km

Getting around

  • Veracruz Central Station - 22 min drive
  • General Heriberto Jara Intl. Airport (VER) - 21 min drive

Restaurants

  • ‪La Parroquia de Veracruz - ‬7 min walk
  • ‪El Café Palacio by Bola de Oro - ‬2 min walk
  • ‪Davy John's Café - ‬8 min walk
  • ‪Carl's Jr. - ‬7 min walk
  • ‪Sushi Itto - ‬7 min walk

About this property

AC Hotel by Marriott Veracruz

4-star hotel near Andamar Lifestyle Center
AC Hotel by Marriott Veracruz offers its guests an indoor pool, an outdoor pool, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 1711 square feet (159 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly AC Hotel by Marriott Veracruz. Self parking is free.

This 4-star Boca del Río hotel is smoke free.

  • 164 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 1711 sq ft of conference space
  • 159 sq m of conference space
  • Built in 2017
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
AC Hotel by Marriott Veracruz offers 164 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15 for adults and USD 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (47 inch wide door)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height counter and sink (31 inches high)
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 3
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 15 for adults and USD 10 for children
  • Pet fee: USD 30 per pet (varies based on length of stay) plus USD 3 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

AC Hotel Marriott Veracruz Boca del Rio
AC Hotel Marriott Veracruz
AC Marriott Veracruz Boca del Rio
AC Marriott Veracruz
Ac By Marriott Veracruz Boca
AC Hotel by Marriott Veracruz Hotel
AC Hotel by Marriott Veracruz Boca del Río
AC Hotel by Marriott Veracruz Hotel Boca del Río

AC Hotel by Marriott Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 609 out of 1074 reviews
Rating 8 - Good. 274 out of 1074 reviews
Rating 6 - Okay. 99 out of 1074 reviews
Rating 4 - Poor. 44 out of 1074 reviews
Rating 2 - Terrible. 48 out of 1074 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Business traveller
Excelente ubicación! Me parece que le falta un poco de mantenimiento al hotel. Para un par de días de trabajo es una gran opción!
Stayed 2 nights in Nov 2024

10/10 Excellent

Roberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option to stay in the Boca del Rio area (or even Veracruz). Very close to the Malecón, with good shopping and dining options a few blocks away from the hotel.
Stayed 1 night in Nov 2024

6/10 Okay

José

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quickly checked in and loved the ocean view from the room. Clean and quiet. No issues.
Stayed 1 night in Nov 2024

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My girlfriend and I loved the views and spent some time on the patio. The staff were amazing and friendly. The parking lot was very tight and difficult to navigate, but the hotel stay includes valet parking. There was some road work being performed that made access to the hotel a little complicated, but that isn’t the hotel’s fault.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jorge

Stayed 1 night in Aug 2024

2/10 Terrible

Raul

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed
Stayed 2 nights in Sep 2024

8/10 Good

Monica

Travelled with family
Liked: Amenities
Good stay, places near by, nice in and outdoor pool, ask for towels is 2+ visitors in the room.
Stayed 1 night in Aug 2024

2/10 Terrible

Rosa A

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 2 nights in Jul 2024

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in 3 hotels in Veracruz, and this was our favorite. Awesome indoor and outdoor pool. Rooms were comfortable and front dest was always helpful. Close to the malls and awesome restaurants. Only issue was that the sink in our room would sometimes give a strong nasty smell that would come and go. Definitely staying in this hotel again in the future.
Stayed 1 night in Jul 2024

10/10 Excellent

Jose E

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Dora

Stayed 1 night in Jul 2024

8/10 Good

Alan

Liked: Staff & service
Stayed 7 nights in Jun 2024

8/10 Good

Lariza, Humble

Stayed 1 night in May 2024

4/10 Poor

Hugo

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I booked this room for my 80 year old father; when he asked for a plastic chair to be able to shower easily; which the hotel never brought. Even after calling back to Reception, the lady answered in a polite but dismissive way. Promised to send the chair, the chair never came nor a follow up call with an explanation Next time, will never book in AC Hotel Veracruz
Stayed 1 night in May 2024

8/10 Good

LINA M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Celina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing special about the property itself, but the staff is kind and professional.
Stayed 2 nights in Mar 2024

2/10 Terrible

Maria

Stayed 5 nights in Mar 2024

2/10 Terrible

Juan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2024

6/10 Okay

J Ruben

Liked: Cleanliness, staff & service
Hotel is fine needs better trained staff a lot of mistakes. The pool was cold !! The breakfast buffet was nice Nice modern rooms
Stayed 2 nights in Feb 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good, they can surely use some cosmetic updating especially the indoor pool area.
Stayed 3 nights in Jan 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was nice, could be more greetful.
Stayed 3 nights in Jan 2024

4/10 Poor

Guillermo Andrés

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
El personal tiene pésima actitud, tardan en recibirte el coche 45min a pesar de que no hayan coches esperando.