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DoubleTree by Hilton Hotel Veracruz

3.5 star property
3.5-star hotel near Malecón de Veracruz

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Photo gallery for DoubleTree by Hilton Hotel Veracruz

Outdoor pool, sun loungers
Bar (on property)
Standard Room, 2 Queen Beds, Non Smoking, Beach View
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Blvd. Manuel Avila Camacho 707, Col. Flores Magón, Veracruz, VER, 91900
  • Veracruz Aquarium
    ‪12 min walk‬
  • Veracruz Harbour
    ‪19 min walk‬
  • Zócalo
    ‪2 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪28 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Interior View)

Room, 2 Double Beds, Non Smoking (Interior View)

Room, 2 Double Beds, Non Smoking (Interior View)

  • 29.00 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Beach View

Standard Room, 2 Queen Beds, Non Smoking, Beach View

Standard Room, 2 Queen Beds, Non Smoking, Beach View

  • 62.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 1 King Bed, Non Smoking, Beach View

Premium bedding, down comforters, pillowtop beds, in-room safe

Studio Suite, 1 King Bed, Non Smoking, Beach View

  • 46.00 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

Room, 1 King Bed, Non Smoking (Interior View)

Room, 1 King Bed, Non Smoking (Interior View)

  • 29.00 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Interior View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Non Smoking (Interior View)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Non Smoking, Beach View

Junior Suite, 2 Queen Beds, Non Smoking, Beach View | Living area

Junior Suite, 2 Queen Beds, Non Smoking, Beach View

  • 46.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking, Beach View

Room, 1 Queen Bed, Non Smoking, Beach View

Room, 1 Queen Bed, Non Smoking, Beach View

  • 36.00 sq m
  • Beach view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking (Beach View)

  • 36.00 sq m
  • Beach view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed, Non Smoking, Beach View

Room, 1 King Bed, Non Smoking, Beach View

Room, 1 King Bed, Non Smoking, Beach View

  • 29.00 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking, Beach View

40-inch flat-screen TV with cable channels, TV

Junior Suite, 1 King Bed, Non Smoking, Beach View

  • 49.00 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | Living area

Studio Suite, 2 Queen Beds, Non Smoking

  • 41.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Beach View

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds, Non Smoking, Beach View

  • 36.00 sq m
  • Beach view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property - evening/night

Emporio Veracruz Hotel

  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.4 out of 5, Excellent, (1193)
The price is CA $116
per night
CA $137 total
includes taxes & fees
25 Mar - 26 Mar
Emporio Veracruz Hotel

About the area

Veracruz

Oceanside stay.Within a 15-minute walk of this Malecon hotel, you'll find Malecón de Veracruz and Veracruz Aquarium. Veracruz Harbour and Veracruz Cathedral are also within 2 miles (3 km).

What's nearby

  • Malecón de Veracruz - 9 min walk - 0.8 km
  • Veracruz Aquarium - 12 min walk - 1.0 km
  • Veracruz Harbour - 19 min walk - 1.6 km
  • Zócalo - 2 min drive - 2.1 km
  • Veracruz Cathedral - 2 min drive - 2.1 km

Getting around

  • Veracruz Central Station - 8 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Jarrita de Oro - ‬7 min walk
  • ‪El Sano Amanecer - ‬6 min walk
  • ‪Palapa de Perea - ‬8 min walk
  • ‪Gůero,Güera - ‬4 min walk
  • ‪Antojitos Veracruzanos Lolita - ‬8 min walk

About this property

DoubleTree by Hilton Hotel Veracruz

3.5-star hotel near Malecón de Veracruz
DoubleTree by Hilton Hotel Veracruz offers its guests a children's pool, an outdoor pool, and a health club. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 10 meeting rooms, and coworking spaces. Event space at this hotel measures 484 square feet (45 square meters) and includes a conference center. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at the business-friendly DoubleTree by Hilton Hotel Veracruz. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Veracruz hotel.

  • 1 building
  • 155 guestrooms or units
  • 9 levels
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Built in 1993
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Veracruz offers 155 air-conditioned accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers.

This Veracruz hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Children's pool
  • Free cribs/infant beds
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–noon: MXN 330.00 for adults and MXN 199.00 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Elevator
  • Elevator door width (inches): 45
  • Front entrance ramp
  • Lever door handles
  • Pool access ramp on site
  • Sign language-capable staff
  • Stair-free path to entrance
  • 10 stairs to reach property
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 40
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Local meal delivery service

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MXN 600.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 330.00 for adults and MXN 199.00 for children
  • Late check-out fee: MXN 600.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree Hilton Veracruz
Hotel Novo Mar Veracruz
Novo Mar
Novo Mar Veracruz
Doubletree By Hilton Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel
DoubleTree by Hilton Hotel Veracruz Veracruz
DoubleTree by Hilton Hotel Veracruz Hotel Veracruz

DoubleTree by Hilton Hotel Veracruz Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 245 out of 1000 reviews
Rating 6 - Okay. 93 out of 1000 reviews
Rating 4 - Poor. 39 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Carlos

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On December they host parties and you can’t sleep.
Stayed 2 nights in Dec 2024

2/10 Terrible

Leticia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rion Wash very dirty. Dirty Sheets and Yoeles. Towels had holes and they were very dirty.
Stayed 5 nights in Sep 2024

10/10 Excellent

Irma, CATHEDRAL CITY

Travelled with family
Excellent staff.
Stayed 1 night in Dec 2024

10/10 Excellent

zulema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were incredibly welcoming the minute we stepped into the hotel, which was a nice feeling after traveling for a long period of time. Our view was incredible as well since we chose a room with an ocean view. I will say, though, that one little invonvenience was the elevator. There were times when it was not working too well, taking a little longer to open once we reached our floor of choice. Other than that though, wonderful experience, would come again.
Stayed 1 night in Oct 2024

6/10 Okay

Marixza

Stayed 5 nights in Sep 2024

10/10 Excellent

bella

Stayed 1 night in Sep 2024

6/10 Okay

Nereyda

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Staff is unfriendly, wind noise came inside the window
Stayed 1 night in Oct 2024

10/10 Excellent

Ana elena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente es un gusto poder quedarnos a dormir con ustedes
Stayed 1 night in Sep 2024

10/10 Excellent

María del Pilar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location
Stayed 3 nights in Sep 2024

8/10 Good

Benigno

Liked: Property conditions & facilities
I like the area really nice
Stayed 1 night in Sep 2024

8/10 Good

Nichole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relaxing pool area. We were able to check in early from an overnight flight. Made the day and evening easy to enjoy after a nap!
Stayed 3 nights in Aug 2024

10/10 Excellent

Arjeniz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was super comfortable
Stayed 1 night in Aug 2024

6/10 Okay

Gerardo

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

GUADALUPE

Travelled with family
They give me a room that was next to some closet that was making a lot of noise. I asked him to switch my rooms. They say no they also give me towels that were ripped and hot holes in it, which was really disgusting. The bathroom smelled like sewer and this is really disappointing for the money that I paid for, and requesting a refund I left Hotel due to this Horrible experience I will never recommend this to anybody. I hope someone does anything about it. They supposed to be fun times when you go on vacation, but this is horrible experience and a refund for my stay there. Contact me at area code 661-221-1771. My name is Guadalupe thank you for your time and I hope you do something about it.
Stayed 9 nights in Jul 2024

6/10 Okay

CHIA YIN

Business traveller, Travelled with partner
Liked: Staff & service
ubicacion excelente, frente a la playa, hotel ya tiene antiguedad, se escucha ruidos del pasillo en la nochey del aire acondicionado.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Delicious food and beautiful place
Stayed 1 night in Jul 2024

8/10 Good

Edgar O.

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

6/10 Okay

Tomas

Stayed 2 nights in Jun 2024

8/10 Good

Hugo

Stayed 1 night in Jun 2024

10/10 Excellent

LUIS ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in Veracruz
Everything was great
Stayed 5 nights in Jun 2024

6/10 Okay

Luis Antonio

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 3 nights in May 2024

10/10 Excellent

Arnol a

Travelled with partner
Liked: Cleanliness, amenities
Excellent services, always clean, good air condition and closed to the malecon, and other areas for recreation and fun
Stayed 4 nights in May 2024

4/10 Poor

Sol Veronica

Travelled with family
Disliked: Staff & service
Stayed 3 nights in May 2024

10/10 Excellent

Denis

Travelled with group
Stayed 1 night in May 2024