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EMS Hotels Boca del Río

3.0 star property
3-star hotel near Veracruz Harbour

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for EMS Hotels Boca del Río

Balcony
Front of property
View from property
Deluxe Double Room, 2 Double Beds
Balcony

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Room service
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle Doce No. 22, Boca del Río, VER, 94294
  • University of Veracruz
    10 min walk
  • Pizzas Dal Moro
    1 min walk
  • ADO Terminal Veracruz
    4 min drive
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    28 min drive

Room options

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

Basic Double Room, 2 Double Beds

  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Room

Grand Hotel KYRIOS Veracruz

Pool
Parking included
Free WiFi
Restaurant
3.6 out of 5, Good, (398)
The price is CA $115
per night
CA $136 total
includes taxes & fees
1 Jan - 2 Jan
Grand Hotel KYRIOS Veracruz

About the area

Boca del Río

In Boca del Río .Within a 10-minute walk of the hotel, you'll find Museo Agustín Lara and University of Veracruz. Also, Playa Marti is within half a mile (1 km) and Estadio Universitario Beto Avila is within 2 miles (3 km).

What's nearby

  • Estadio Universitario Beto Avila - 14 min walk
  • Veracruz Aquarium - 3 min drive
  • Plaza Las Americas Shopping Mall - 4 min drive
  • World Trade Center Veracruz - 5 min drive
  • Veracruz Harbour - 6 min drive

Getting around

  • Veracruz Central Station - 15 min drive
  • General Heriberto Jara Intl. Airport (VER) - 28 min drive

Restaurants

  • ‪Gran Café de la Parroquia - ‬4 min walk
  • ‪El Muelle del Bule-bar - ‬3 min walk
  • ‪La Cerveceria del Puerto - ‬2 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk
  • ‪Los Bisquets Bisquets Obregon Boca del Rio - ‬4 min walk

About this property

EMS Hotels Boca del Río

3-star hotel near Veracruz Harbour
There's a coffee shop/cafe on site. WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at EMS Hotels Boca del Río.

This 3-star Boca del Río hotel is smoke free.

  • 28 guestrooms or units
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Coffee shop
EMS Hotels Boca del Río offers 28 accommodations with air conditioning. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Onsite parking options include a garage
  • Free offsite parking
  • Street parking available

Food and drink

  • 1 coffee shop/cafe
  • Room service available

Things to do

  • Outdoor pool

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Towels

More

  • Iron/ironing board (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 250 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 250 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Real de Boca
Real de Boca Hotel
Hotel Real De Boca Veracruz/Boca Del Rio, Mexico
Real Boca Hotel Boca del Rio
Real Boca Hotel

EMS Hotels Boca del Río Reviews

Reviews

6.6
Rating 10 - Excellent. 34 out of 172 reviews" "
Rating 8 - Good. 50 out of 172 reviews" "
Rating 6 - Okay. 38 out of 172 reviews" "
Rating 4 - Poor. 23 out of 172 reviews" "
Rating 2 - Terrible. 27 out of 172 reviews" "

7.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Liked: Staff & service
Old fashion property
Stayed 2 nights in Jun 2024

2/10 Terrible

Virginia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

2/10 Terrible

Virginia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Ruben Lozano

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are great, really ckose to many restaurants and close to the beach, thanks
Stayed 2 nights in Feb 2023

2/10 Terrible

Oswaldo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible experience!! I have traveled a lot and this hotel is by far is the worst. I never complain but I don’t want anybody else to go through seme experience I did, please don’t go there
Stayed 2 nights in Jan 2022

10/10 Excellent

Verified traveller

Stayed 3 nights in Oct 2019

8/10 Good

davidmartin, Orange Walk Town Belize

Travelled with family
Liked: Cleanliness
Nice location, I liked the convenience of a downstairs drive in park area with the register desk close by,
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Travelled with family and small children
Liked: Staff & service
Perfect for fast travelers that just need a place to stay, not good for family trips.
Stayed 1 night in Dec 2018

4/10 Poor

Ralph O, Texas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very noise
There were noisy groups in the hallway at midnight and nobody to tell them to keep quiet. I had a 3 night reservation and move out at the following day. I didn't get my money back but was much better to stay out. Too small elevator (2 people without luggage) and too small stairs. Staff very friendly. I suppose "if you pay peanuts you'll get monkeys" Not a clean aspect in the neighborhood
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE STAFF
INTERESTING HOTEL. I DID NOT HAVE OCEAN VIEW BUT IT WAS OK. MANY POLICE OUTSIDE SO IT WAS PRETTY SECURE. WOULD RECOMMEND TO OTHERS.

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort

6/10 Okay

JR, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and practical place
Close to the beach, restaurants and gigantic hypermarket to get food for the fridge in the room. Covered parking. Next to a police station, and therefore extremely safe. I arrived two days after the Fernand storm and elevators were not working. Very helpful staff carried my bags to the third floor in no time. If you are looking for a hotel to crash while having a good time in Veracruz and Boca del Río, this is good.

6/10 Okay

MARIO

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
TODO MUY BIEN, PERO UNA HABITACION SIN VENTANAS PARECIA RECLUSORIO UN CUARTO DOS CAMAS Y SIN LUZ EXTERIOR Y SIN CABLE SOLO SE VEIAN DOS CANALES, MUY PEQUEÑA LA HABITACION LA VERDAD
Stayed 2 nights in Feb 2024

2/10 Terrible

José de Jesús

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
El peor hotel de todo Veracruz
Tenía humedad la habitación el refri estaba completamente oxidado , holia feo el aire no funcionaba correctamente todo era terrible
Stayed 1 night in Sep 2023

6/10 Okay

MARCO A.

Travelled with family
Liked: Cleanliness, room comfort
Me fue bien, en general, al hotel le hacen falta servicios como frigobar en el cuarto, algún restaurante aunque pequeño pero se agradecería y alguna que otra amenidad!!
Stayed 3 nights in Jul 2023

6/10 Okay

Roberto

Travelled with family
Liked: Property conditions & facilities
Disliked: Room comfort
No recomendable
Publicidad engañosa en fotos. La verdad un hotel muy descuidado y de mala calidad.
Stayed 1 night in Jul 2023

8/10 Good

bernardo rafael

Stayed 1 night in Jun 2023

2/10 Terrible

JUDITH

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones en muy mal estado, poca flexibilidad al chekinn, no proporcionan las toallas suficientes, la llave del lavabo estaba oxidada, el lavabo tapado, la regadera se quedaba sin agua de repente, la ventana del baño no tenía seguro o más bien estaba roto, los espejos de la habitación estaba muy sucios, muy mal en general
Stayed 3 nights in May 2023

10/10 Excellent

JAVIER

Stayed 1 night in Apr 2023

2/10 Terrible

HUMBERTO

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
falta de toallas, sin funcionar el televisor, hay que solicitar a recepcion que activen los servicios,
Stayed 1 night in Apr 2023

8/10 Good

Carolina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Habitación cuádruple en espacio muy reducido y toallas insuficientes
Stayed 3 nights in Dec 2022

4/10 Poor

Hector octavio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No tiene elevador no nos dieron toallas suficientes sacaron nuestro coche a la calle en la noche y nos mandaron mensaje de amenaza de que si no salíamos en punto nos cobrarían 50 la tarifa a pesar que cuando llegamos no estaba nuestro cuarto disponible en fin se ve que no quieren su fuente de trabajo

2/10 Terrible

Lilia Isabel

Travelled with family
Disliked: Staff & service, property conditions & facilities
Cuando llegue, me dijeron que expedia había cancelado mi reservación. La realidad es que sobre vendieron el hotel y por haber llegado a las 7 pm me dijeron que habían cancelado mi reservación. Nunca recibí una notificación de cancelación, me quede sin hotel. Además que las encargadas y la gerente súper groseras y no me dieron solución. Dijeron que todo fue culpa de Expedia cuando en realidad fue el hotel. CERO recomendado
Stayed 2 nights in Sep 2022

4/10 Poor

Juan Ignacio

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Más o menos. Más menos que mas
El hotel muy bien. El cervicio de limpieza cada que quieren. No dan las toallas necesarias por persona. No hay televisión por cable solo abierta 6 canales y el aire acondicionado no tiene fuerza suficiente para aclimatar la habitación.
Stayed 3 nights in Aug 2022

4/10 Poor

Marco Antonio

Liked: Cleanliness
No pude dormir hasta tarde
Por el tipo se hospedaje entiendo que no debe tener uno grandes expectativas pero hubo 2 detalles, el primero apagaron el aire acondicionado muy temprano por la mañana desde un tablero en recepción; el segundo las cortinas dejan pasar toda la luz así que es molesto dormir con la claridad de la luz y calor. Así que tuve que desocupar la habitación más temprano de lo deseado.
Stayed 1 night in Jul 2022