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The Castle at Swan Lake

3.5 star property
3.5-star guestrooms with kitchens

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Photo gallery for The Castle at Swan Lake

View from property
Aerial view
Seasonal outdoor pool, pool umbrellas, sun loungers
King Deluxe Suite | Private kitchen
Seasonal outdoor pool, pool umbrellas, sun loungers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Laundry
  • Air conditioning
  • Kitchen

Explore the area

Map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Splashdown Vernon
    ‪7 min walk‬
  • Swan Lake
    ‪20 min walk‬
  • Village Green Shopping Centre
    ‪6 min drive‬
  • Kelowna, BC (YLW-Kelowna Intl.)
    ‪41 min drive‬

Room options

View all photos for King Deluxe Suite

King Deluxe Suite

King Deluxe Suite

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Executive Suite

King Executive Suite

King Executive Suite

  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

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Indoor pool

Prestige Vernon Lodge and Conference Centre

  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (1047)
The price is CA $175
per night
CA $203 total
includes taxes & fees
24 Feb - 25 Feb
Prestige Vernon Lodge and Conference Centre

About the area

Vernon

In Vernon .You'll be within half a mile (1 km) of Splashdown Vernon and 2 miles (3 km) of Swan Lake with a stay here. Historic O'Keefe Ranch and Village Green Shopping Centre are also within 6 miles (10 km).

What's nearby

  • Splashdown Vernon - 7 min walk
  • Swan Lake - 20 min walk
  • Historic O'Keefe Ranch - 5 min drive
  • Village Green Shopping Centre - 6 min drive
  • Silver Star Mountain Resort - 27 min drive

Getting around

  • Kelowna Intl. Airport (YLW) - 41 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Tim Hortons - ‬6 min drive
  • ‪Wendy's - ‬6 min drive
  • ‪Starbucks - ‬6 min drive
  • ‪Burger King - ‬6 min drive

About this property

The Castle at Swan Lake

3.5-star guestrooms with kitchens
The Castle at Swan Lake offers its guests a hot tub and a seasonal outdoor pool. There's a restaurant on site. A business center and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

  • 44 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Game room or arcade
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • 1 conference room
  • Dining venue
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Languages

English

Property amenities

Family friendly

  • Arcade/game room
  • Fence around the pool
  • Full-sized refrigerator
  • Kitchen
  • Laundry facilities
  • Microwave
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • 1 restaurant

Things to do

  • Arcade/game room
  • Seasonal outdoor pool
  • Hot tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • 13 stairs to reach property
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Stovetop

More

  • Access via exterior corridors
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 25 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Castle Swan Lake Pomeroy Hotel Vernon
Castle Swan Lake Pomeroy Hotel
Castle Swan Lake Pomeroy Vernon
Castle Swan Lake Pomeroy
Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle at Swan Lake by Pomeroy
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 706 out of 1003 reviews
Rating 8 - Good. 229 out of 1003 reviews
Rating 6 - Okay. 49 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 8 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark

Stayed 3 nights in Oct 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Kelowna …
The room was very spacious, clean and well maintained. Our room overlooked the lake which was really nice. All staff we encountered were super helpful and friendly. Loved our stay here though the dining options were limited in the off season.
Stayed 1 night in Nov 2024

6/10 Okay

Kathleen

Stayed 2 nights in Oct 2024

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second experience with the Castle. It was excellent. The staff are very friendly and professional. It’s beautiful quiet and perfect for my needs. I will not hesitate in the future to stay again. Highly recommend!
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed here a few times, always excellent.
Stayed 1 night in Oct 2024

8/10 Good

Brianna

Stayed 2 nights in Sep 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice.
All was good but there should be grab bars in the shower.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful spot. Rooms were exceptional
Stayed 1 night in Oct 2024

10/10 Excellent

Madison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here many times and always come back.
Stayed 1 night in Oct 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Big room with full kitchen with dishes pots pans etc. Super friendly, helpful staff Very limited dining walking but can drive 10 mins and have a lot of options
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Stayed 1 night in Sep 2024

8/10 Good

Nick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my first choice in Vernon.
Stayed 1 night in Oct 2024

10/10 Excellent

Lacey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Zeqin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the room so much we are going back for thanksgiving and cancelled our other reservation at another hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely facility, funny the castle in name was more like a faux castle! Overlooking the swan lake, over retail strip and fast road way
Stayed 2 nights in Oct 2024

8/10 Good

Irene, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great and the view was awesome! Parking wasn't the best and a little hard to get luggage to suites.
Stayed 1 night in Sep 2024

10/10 Excellent

CARLA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find on the main road, quiet, big rooms, comfortable bed, wonderful place to stay!
Stayed 1 night in Oct 2024

8/10 Good

Kathy

Stayed 1 night in Sep 2024

10/10 Excellent

Nicole, Osoyoos

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids loved the pool! Nice big suites
Stayed 1 night in Sep 2024

8/10 Good

Betsy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is next to a busy highway and the traffic was loud. Too loud to enjoy the nice deck looking out at the lake. Front desk staff was awesome and helped us put air in our flat tire so we could get to a tire shop. Five stars for the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Troy, Victoria

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dog friendly option near Vernon. Huge suites.
Stayed 1 night in Sep 2024

10/10 Excellent

Meaghan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay! The large rooms with the living space made it very relaxing. We cannot wait to come back
Stayed 3 nights in Sep 2024

10/10 Excellent

Kaylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024