The Victoria Falls Hotel

5.0 star property
Family-friendly stay near Victoria Falls National Park

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Victoria Falls Hotel

4 restaurants, international cuisine
Executive Suite (King Bed)
4 restaurants, international cuisine
Executive Suite (King Bed)
Minibar, in-room safe, desk, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Spa
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1, Mallet Drive, Victoria Falls
  • Victoria Falls National Park
    14 min walk
  • Devil's Pool
    2 min drive
  • The Terrace @ Victoria Falls Hotel
    1 min walk
  • Victoria Falls (VFA)
    22 min drive

Room options

Stables Signature Wing Double Room

  • 26.4 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Suite (King bed)

  • Sleeps 2
  • 1 King Bed

Premium Room

  • Sleeps 2
  • 1 King Bed

Stables Signature Wing Twin Room

  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

Executive Suite (King Bed)

  • Sleeps 2
  • 1 King Bed

Batoka Suite (King bed) View of Victora Falls

  • Sleeps 2
  • 1 King Bed

Classic Room

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About the area

Victoria Falls

In historical district.You'll find Victoria Falls National Park and Victoria Falls within 2 miles (3 km) of this hotel. Devil's Pool and Victoria Falls Bridge are also within 2 miles (3 km).

What's nearby

  • Victoria Falls National Park - 14 min walk
  • Devil's Pool - 2 min drive
  • Victoria Falls Bridge - 3 min drive
  • Victoria Falls Field Museum - 4 min drive
  • Mosi-oa-Tunya National Park - 9 min drive

Getting around

  • Victoria Falls (VFA) - 22 min drive

Restaurants

  • ‪Munali Coffee - ‬12 min drive
  • ‪The Boma - ‬6 min drive
  • ‪The Lookout Café - ‬14 min walk
  • ‪Royal Livingstone Lounge - ‬6 min drive
  • ‪Rainforest Cafe - ‬14 min walk

About this property

The Victoria Falls Hotel

Family-friendly stay near Victoria Falls National Park
The Victoria Falls Hotel offers its guests a full-service spa and an outdoor pool. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Spa services, a library, and a terrace are also featured at the family-friendly The Victoria Falls Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

Smoking is allowed in designated areas at this Victorian Victoria Falls hotel.

  • 1 building
  • 161 guestrooms or units
  • 2 levels
  • 4 dining venues
  • Meeting rooms
  • Built in 1904
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
The Victoria Falls Hotel offers 161 air-conditioned accommodations with minibars and safes. Satellite television is provided. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has massage/treatment rooms. Services include facials and body treatments. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The Victoria Falls Hotel is listed in the 2020 Condé Nast Traveler Gold List of the world's best places to stay.
The property is a member of the Leading Hotels of the World.

Languages

English

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini golf
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • 4 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Full-service spa
  • Mini golf
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Satellite channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Desk
  • Free newspapers
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Victoria Falls Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 2.00 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 15 per person (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Victoria Falls
Victoria Falls Hotel
The Victoria Falls Hotel Hotel
The Victoria Falls Hotel Victoria Falls
The Victoria Falls Hotel Hotel Victoria Falls

The Victoria Falls Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 242 out of 357 reviews" "
Rating 8 - Good. 73 out of 357 reviews" "
Rating 6 - Okay. 24 out of 357 reviews" "
Rating 4 - Poor. 14 out of 357 reviews" "
Rating 2 - Terrible. 4 out of 357 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

GROOVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

marjan mir

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Over rated for the price . Condition is very outdated and worn out . Great location and view. Friendly staff however were not accommodating.
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
THE Victoria Falls is exquisite ! Very luxurious old colonial hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Rhoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

christian, westlake

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Raja

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location!
Stayed 3 nights in Jun 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was once probably beautiful but they have not maintained it. Our room had filthy old carpets coming up from the floor. The bathroom was possibly not dirty but so worn and stained and marked up it felt dirty. I’d say they have not replaced anything but the couches and curtains which do look new but the walls need paint the baseboards are filthy. Worst of anll we found excrement ” on the stairway going to our second floor room and it was still there as we passed it 4 times. No idea how it even got there. And the staff gives the pretense of service in some cases but doesn’t really provided . Some staff seemed to care less. I couldn’t even get change to pay taxi driver and they didn’t seem to care. The food was pretty ordinary. I really fe sad about writing this as it could be beautiful if refurbished and staff trained.
Stayed 1 night in May 2024

8/10 Good

Angela

Liked: Staff & service
A wonderful hotel with great views and a lovely team. Unfortunately it’s lost its 5 star edge since I was last there and is very much run like a 4 star. Still worth staying for the old world style.
Stayed 2 nights in May 2024

10/10 Excellent

Becky

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We didn't stay long but really appreciated the Victoria Falls Hotel for its beautiful rooms and overall facility. Great afternoon tea (delicious) and breakfast buffet. Enjoyed seeing the wildlife cavorting on their lawn. Location was perfect for visiting the falls.
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hilary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful colonial style hotel with extremely friendly and helpful staff
Stayed 2 nights in Apr 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing staff and beautiful surroundings
Beautiful iconic hotel with wonderful staff
Stayed 1 night in Mar 2024

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel and grounds, the staff was amazing and food was so good! Enjoyed the entertainment also
Stayed 3 nights in Jan 2024

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not offer a better summary than we will be BACK. Well done it was a very special part of our holiday
Stayed 2 nights in Jan 2024

10/10 Excellent

Anthony

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful British colonial era property. Staff is fantastic. I would stay here again. If you need a hotel to see Victoria Falls, this IS the place to stay.
Stayed 3 nights in Jan 2024

8/10 Good

Brenda, Calimesa

Travelled with group
Liked: Cleanliness, staff & service, amenities
Location, location, location!!! Perfect location for the falls. Great buffet and dinner show. Nostalgia everywhere. You feel you have gone back in time. Downside: the hotel needs some updating, but the lack of tourism during COVID hurt all the hotels in the area. Still beautiful location and hotel.
Stayed 3 nights in Jan 2024

6/10 Okay

Connie, Rapid City

Travelled with family
Liked: Property conditions & facilities
We book the Vic Falls hotel fir a big if luxury at the end of our trip. To be honest, it was just ok. While it’s a beautifully maintained historic hotel, we paid a fortune for average service. Little things like the mini bar & water/coffee weren’t restocked during our stay. The food was very average. We had a much more luxurious stay at Ilala Lodge across the road at the start of the trip with fabulous food and service. Save your money by booking elsewhere and go to Vic Falls hotel for high tea.
Stayed 2 nights in Aug 2023

10/10 Excellent

MAMADOU

Stayed 4 nights in Apr 2023

10/10 Excellent

Meriam

Stayed 2 nights in Apr 2023

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
I was charged for my accommodation when I had already paid Expedia in full. The front desk made me pay a second time saying they had not been paid by Expedia ? I am requesting a refund from Expedia immediately please.
Stayed 2 nights in Mar 2023

8/10 Good

sonia

Stayed 1 night in Mar 2023