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Brentwood Bay Resort & Spa

4.5 star property
4.5-star adults-only hotel near Butchart Gardens

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Photo gallery for Brentwood Bay Resort & Spa

Resort view
Suite, 1 Bedroom, Ocean View | Terrace/patio
Property grounds
Suite, 1 Bedroom, Ocean View
Premium bedding, down comforters, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
849 Verdier Ave, Brentwood Bay, BC, V8M1C5
  • Brentwood Bay Ferry Terminal
    ‪6 min walk‬
  • Butchart Gardens
    ‪4 min drive‬
  • Victoria Butterfly Gardens
    ‪5 min drive‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪16 min drive‬

Room options

View all photos for Classic Room, 1 King Bed, Garden View

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Garden View

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Ocean View

Classic Room, 2 Single Beds, Ocean View

Classic Room, 2 Single Beds, Ocean View

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View

  • Ocean view
  • 44 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Ocean View

Villa, 2 Bedrooms, Ocean View | Living room

Villa, 2 Bedrooms, Ocean View

  • Ocean view
  • 167 sq m
  • Sleeps 6
  • 2 King Beds and 1 Queen Sofa Bed

View all photos for Classic Room, 1 King Bed, Ocean View

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Ocean View

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Bay View

Premium bedding, down comforters, in-room safe, desk

Classic Room, 1 King Bed, Bay View

  • Bay view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Brentwood Bay

On bay.You'll be within half a mile (1 km) of Brentwood Bay Ferry Terminal and 2 miles (3 km) of Butchart Gardens with a stay here. Victoria Butterfly Gardens and Church and State Wines are also within 3 miles (5 km).

What's nearby

  • Brentwood Bay Ferry Terminal - 6 min walk - 0.5 km
  • Butchart Gardens - 4 min drive - 2.5 km
  • Victoria Butterfly Gardens - 5 min drive - 3.0 km
  • Church and State Wines - 6 min drive - 3.4 km
  • Elk Lake - 12 min drive - 8.0 km

Getting around

  • Victoria Intl. Airport (YYJ) - 16 min drive

Restaurants

  • ‪McDonald's - ‬10 min drive
  • ‪Tim Hortons - ‬16 min drive
  • ‪Spinnakers on the Fly - ‬16 min drive
  • ‪Mary's Bleue Moon Cafe - ‬14 min drive
  • ‪Prairie Inn Neighbourhood Pub - ‬7 min drive

About this property

Brentwood Bay Resort & Spa

4.5-star adults-only hotel near Butchart Gardens
Brentwood Bay Resort & Spa offers its guests a full-service spa, a marina, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 1981 square feet (184 square meters) and includes conference space. A hot tub, a fitness center, and spa services are also featured at the luxury Brentwood Bay Resort & Spa. Limited free parking is available on a first-come, first-served basis.

This 4.5-star Brentwood Bay hotel is smoke free.

  • 1 building
  • 33 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 1981 sq ft of conference space
  • 184 sq m of conference space
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Brentwood Bay Resort & Spa offers 33 accommodations, which are accessible via exterior corridors and feature fireplaces and iPod docking stations. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Brentwood Bay hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa - Essence of Life. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a mud bath.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.

Languages

English, Farsi, French

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 9:30 AM on weekdays and 8:00 AM to 1:00 PM on weekends; CAD 11 to 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Art gallery
  • Bicycle storage
  • Ecotours
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Outdoor pool
  • Private wine tours
  • Rowing/canoeing
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hand-held showerhead
  • In-room roll-in shower
  • Portable shower seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch flat-screen TV with digital channels
  • iPod dock

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property does not accept cash, debit, or gift cards at check-in.

Access methods

Staffed front desk

Pets

  • Pets: CAD 30.00 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 19 are not allowed at this adults-only property. All guests 19 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11 to 25 per person
  • Pet fee: CAD 30.00 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM.
  • This is an adults-only property and guests under 19 years old aren't allowed.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Brentwood Bay Resort
Brentwood Bay Hotel Brentwood Bay
Brentwood Bay Inn
Brentwood Bay Resort And Spa
Brentwood Bay Resort Spa
Brentwood & Spa Brentwood
Brentwood Bay Resort & Spa Hotel
Brentwood Bay Resort & Spa Brentwood Bay
Brentwood Bay Resort & Spa Hotel Brentwood Bay

Brentwood Bay Resort & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 810 out of 1014 reviews
Rating 8 - Good. 143 out of 1014 reviews
Rating 6 - Okay. 41 out of 1014 reviews
Rating 4 - Poor. 12 out of 1014 reviews
Rating 2 - Terrible. 8 out of 1014 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Stayed 1 night in Jan 2025

10/10 Excellent

Kara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great outdoor hot tub and heated pool open from 7am-11pm!
Stayed 1 night in Jan 2025

10/10 Excellent

Do Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Laurel

Stayed 1 night in Jan 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bryce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 1 night in Jan 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, spacious room, nice view of the bay. Very dog friendly! Also thank you for the card and chocolates for my partners birthday! That was a lovely touch!
Stayed 1 night in Jan 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice and staff was extremely helpful and friendly. only complaint I would have is there was no robes in the room to wear to the pool and hot tub.
Stayed 1 night in Dec 2024

10/10 Excellent

Robin

Stayed 1 night in Jan 2025

2/10 Terrible

Meagan

Stayed 1 night in Dec 2024

10/10 Excellent

Leo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice time spent.
Overall the Resort has really good score. However, the heater was too noisy, and I have to utilize ear plugs.
Stayed 3 nights in Dec 2024

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Stayed 1 night in Dec 2024

10/10 Excellent

Carla

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Should be a 3.5 star hotel
I usually only ever give positive feedback on reviews but this hotel was a disappointment and I think the hotel rating should be looked at. I stay at a lot of hotels from a 3 star to 5 star and this definitely lined up with a 3.5 star experience in all ways not a 4.5 star unfortunately. The good -beds were comfortable as was the bedding and pillows -decent size room - nice view of the marina and bay -the built in lotion/hand soap was a nice quality Not so good- -Dated decor in rooms, -No robes in rooms, had to ask about them. When we did they seemed reluctant to give. And since the pool/hot tub was outside, they are definitely needed. - no spoons to stir sugar into coffee. -no toiletries items in rooms such as q-tips, shower cap etc… -Lacked amenities, the gym wasn’t a gym but a closet with a couple dated machines. They should not list this as a gym. -The service was decent in the hotel but not the restaurant. Restaurant food was overcooked and I didn’t even eat more than a couple bites of the salmon it was so overcooked and dry. The service was at a milestones level. Water was never refilled, was not asked how the food was etc... We spent $195 for mid level food and service. Breakfast was disorganized, our server was really good though, the avocado toast was like a pre-made spread with a salad straight out of the 80’s. The eggs Benedict eggs were overcooked. The food in general was not worth the price at the arbutus room for dinner or breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time overall. The only suggestion is to provide more TV streaming or cable options. The basic subscription is too basic.
Stayed 1 night in Dec 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely gorgeous! My room even had a fireplace!
Stayed 1 night in Dec 2024

10/10 Excellent

Colleen

Liked: Amenities
Beautiful rooms! Beautiful location!
Stayed 1 night in Dec 2024

8/10 Good

Dr. Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view.
Stayed 1 night in Dec 2024

6/10 Okay

Megan

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Russ

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property on the ocean. Very convenient location. Staff where top notch. Will be back
Stayed 2 nights in Dec 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort. Excellent service, very clean and comfortable.
Stayed 1 night in Dec 2024

8/10 Good

Darlene

Stayed 2 nights in Nov 2024

10/10 Excellent

Douglas, Bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024