"Pool" is tiny, not big enough to swim in, more a plunge pool.
Long, black hairs in the bed on arrival (I have short, brown hair).
Hairs and stains and scuff marks on the sofa and chair. Wallpaper damaged, squeaky bed, towel rail broken in one bathroom, shower rail broken in the other. Kettle didn't work. Crockery was a mish mash, much of it was plastic picnicware.
Could easily all have been fixed by a handyman in half a day.
Apartments right below the Cittadella where the clock chimes loudly EVERY FIFTEEN MINUTES! I couldn't sleep. Apartments adjoin and there was some noise from the guests next door.
Ws put in wrong apartment at first but this was very quickly and efficiently rectified.