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Four Points by Sheraton Victoria Gateway

3.5 star property
Enjoy 2 bars/lounges at this 3.5-star Victoria hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Victoria Gateway

Exterior
Suite, 1 Bedroom, Balcony, Corner
Suite, 1 King Bed, Balcony, Corner (Balcony)
Breakfast, lunch, dinner served; American cuisine
Suite, 1 King Bed, Balcony, Corner (Balcony)

Reviews

8.6 out of 10

Excellent

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Breakfast available
    Breakfast available

Explore the area

Map
829 McCallum Road, Victoria, BC, V9B6W6
  • Langford Lanes
    5 min drive
  • Royal Roads University
    6 min drive
  • Bear Mountain Golf Club
    8 min drive
  • Victoria, BC (YYJ-Victoria Intl.)
    31 min drive

Room options

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Pool

Deluxe Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

Suite, 1 King Bed, Balcony, Corner (Balcony)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

Suite, 1 Bedroom, Balcony, Corner

  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds

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About the area

Victoria

In suburbs.Within 3 miles (5 km) of this Victoria hotel, you'll find Thetis Lake and Langford Lanes. Bear Mountain Golf Club and Royal Roads University are also within 3 miles (5 km).

What's nearby

  • Goldstream Provincial Park - 5 min drive - 5.5 km
  • Royal Roads University - 6 min drive - 5.1 km
  • Hatley Castle - 8 min drive - 5.6 km
  • Victoria Harbour - 15 min drive - 14.9 km
  • Victoria Clipper Ferry Terminal - 17 min drive - 15.3 km

Getting around

  • Victoria Intl. Airport (YYJ) - 31 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Rhino Coffee House - ‬3 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬3 min drive

About this property

Four Points by Sheraton Victoria Gateway

Enjoy 2 bars/lounges at this 3.5-star Victoria hotel
As a guest of Four Points by Sheraton Victoria Gateway, you'll find an indoor pool, a 24-hour health club, a spa tub, and a sauna. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 54896 square feet (5100 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and a garden are also featured at the business-friendly Four Points by Sheraton Victoria Gateway. Free self parking is available.

This 3.5-star Victoria hotel is smoke free.

  • 1 building
  • 117 guestrooms or units
  • 4 levels
  • 2 bars or lounges
  • Meeting rooms
  • 54896 sq ft of conference space
  • 5100 sq m of conference space
  • Built in 2008
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Four Points by Sheraton Victoria Gateway offers 117 air-conditioned accommodations with laptop-compatible safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 55-inch LED televisions come with cable channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Korean, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: CAD 15-30 for adults and CAD 12-15 for children
  • 1 restaurant
  • 2 bars/lounges
  • Coffee/tea in common area(s)

Things to do

  • 24-hour health club
  • Billiards/pool table
  • Indoor pool
  • Sauna
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LED TV
  • Cable channels
  • Pay movies

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 35 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 30 for adults, and CAD 12 to 15 for children
  • Pet fee: CAD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Victoria Gateway Hotel
Four Points Sheraton Gateway Hotel
Four Points Sheraton Gateway Hotel Victoria
Four Points Sheraton Victoria Gateway
Four Points Victoria
Sheraton Gateway Victoria
Sheraton Victoria Gateway
Victoria Four Points Sheraton
Victoria Gateway
Victoria Sheraton
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points by Sheraton Victoria Gateway Hotel
Four Points by Sheraton Victoria Gateway Victoria
Four Points by Sheraton Victoria Gateway Hotel Victoria

Four Points by Sheraton Victoria Gateway Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 521 out of 1002 reviews" "
Rating 8 - Good. 299 out of 1002 reviews" "
Rating 6 - Okay. 91 out of 1002 reviews" "
Rating 4 - Poor. 45 out of 1002 reviews" "
Rating 2 - Terrible. 46 out of 1002 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Harminder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Karmjit

Stayed 1 night in Aug 2024

8/10 Good

Long Shung

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is a little busy and loud. Construction outside started promptly at 8. Our room was great. And were thankful to get a cot for our extra person.
Stayed 1 night in Aug 2024

8/10 Good

Karin ann

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire room is spacious, tidy and nice. Bedroom was comfortable but the fold out couches were terrible, you could feel the springs. Loved how it was dog friendly, staff were extremely helpful. Fitness room was great, pool room had a steam room, sauna and a hot tub which was nice. Would definitely stay there again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Radhika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, safe, and family - friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Oliva

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Always enjoyable stay we come often the staff was even helpful when I made a mistake with reservations once.
Stayed 3 nights in Jul 2024

8/10 Good

Christian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly, especially at the restaurant during breakfast. I recommend the breakfast. Pool was rather small and hot tub was out of service for the first couple of days. The room had a Jacuzzi which was great and the bed was nice and comfortable. Good location and overall a great stay.
Stayed 4 nights in Aug 2024

4/10 Poor

Kelsie

Liked: Staff & service
Disliked: Property conditions & facilities
Was up all night due to noise. No parking. Everything else was fine.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room. Hotel has a Vegas feel about it.
Stayed 1 night in Aug 2024

8/10 Good

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks
Stayed 2 nights in Aug 2024

6/10 Okay

David Yung-Chih

Travelled with family
Liked: Staff & service
Clean room. bathroom needs upgrade
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

4/10 Poor

Annette

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
In dire need of renovation. Dirty carpets, terrible bathrooms
Stayed 1 night in Aug 2024

10/10 Excellent

Rhema

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were in Victoria for a conference, and were adults in college dorms for a week.. at the end on our last day we wanted to treat ourselves to a real BED!! Sheraton always delivers in the USA, so I went with this trusted brand that has always been above and beyond. What did I receive in return? Cozy plush beds, a giant TV, staff that were welcoming when we came in, and even kinder when we had to leave around 4:30am to catch the Blackball! The gentleman behind the counter on August 13th at 4ish AM-- I wish I'd gotten your name!! You went above and beyond!!! Thank you. I'll be using this location again! Oh, and the pool, saunas, ane hot tub were a HUGE bonus!
Stayed 1 night in Aug 2024

10/10 Excellent

Carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Aug 2024

10/10 Excellent

Paul, Portland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, great food.
Stayed 1 night in Aug 2024

6/10 Okay

Jagmeet

Travelled with family and small children
Good
Stayed 1 night in Aug 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

J.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel. TV kept freezing up though and most channels did not work
Stayed 1 night in Aug 2024

4/10 Poor

Jennifer

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Pool area was dirty. No clean towels and dirty clothes and drink bottles all over plus a few bathing suits that were left by the hot tub. Gross. Bathroom wasn’t very clean in room either.
Stayed 1 night in May 2024

6/10 Okay

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Safaa

Travelled with family
Liked: Cleanliness, staff & service
Found it old and my room was nog convenient in the main floor beside the parking lot
Stayed 2 nights in Aug 2024

10/10 Excellent

Masoodullah

Stayed 1 night in Aug 2024