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ARCOTEL Kaiserwasser Vienna

4.0 star property
4-star family-friendly hotel near Vienna Christmas Market, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ARCOTEL Kaiserwasser Vienna

Exterior
Breakfast, lunch, dinner served; garden views
Lobby
Spa
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available

Explore the area

Map
Wagramer Strasse 8, Vienna, Vienna, 1220
  • Vienna International Centre
    4 min walk
  • International Atomic Energy Agency
    8 min walk
  • Donau Zentrum
    3 min drive
  • Vienna (VIE-Vienna Intl.)
    17 min drive

Room options

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe)

Junior Suite (Deluxe)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room

Comfort Room

Comfort Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Superior Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Room

  • 24 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite

Suite

Suite

  • 61 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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About the area

Vienna

Donaustadt stay.At this Donaustadt hotel, you'll be within a 5-minute walk of Vienna International Centre and United Nations Industrial Development Organization Headquarters. International Atomic Energy Agency and Alte Donau are also within half a mile (1 km).

What's nearby

  • Vienna International Centre - 4 min walk - 0.4 km
  • Messe Wien Exhibition and Congress Center - 5 min drive - 3.5 km
  • Prater - 6 min drive - 3.8 km
  • St. Stephen's Cathedral - 8 min drive - 5.6 km
  • Ernst Happel Stadium - 8 min drive - 5.4 km

Getting around

  • Kaisermuhlen-Vienna International Centre U-Bahn - 3 min walk
  • Handelskai Station - 4 min drive
  • Vienna International Airport (VIE) - 17 min drive

Restaurants

  • ‪Copa Cagrana - ‬11 min walk
  • ‪VIC Cafeteria - ‬3 min walk
  • ‪Regus - Vienna, DC Tower - ‬7 min walk
  • ‪Krokodü Am Copa Beach - ‬10 min walk
  • ‪Vital Lounge - ‬7 min walk

About this property

ARCOTEL Kaiserwasser Vienna

4-star family-friendly hotel near Vienna Christmas Market, connected to the convention center
ARCOTEL Kaiserwasser Vienna offers its guests a health club and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center, meeting rooms, and limo/town car service are available. A library, a terrace, and barbecue grills are also featured at the family-friendly ARCOTEL Kaiserwasser Vienna. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 282 guestrooms or units
  • 5 levels
  • Meeting rooms
  • Built in 2007
  • Deli
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
ARCOTEL Kaiserwasser Vienna offers 282 accommodations with DVD players and laptop-compatible safes. Accommodations offer separate sitting areas and include desks. LCD televisions come with satellite channels and pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Bosnian, Bulgarian, Croatian, Dutch, English, Filipino, French, German, Polish, Romanian, Serbian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 30 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 24 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator

Room amenities

Entertainment

  • DVD player
  • LCD TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Airport shuttle fee: EUR 45 per vehicle (one-way)
  • Self parking fee: EUR 30 per day
  • Pet fee: EUR 15 per pet, per night
  • Housekeeping is available for an additional fee and varies based on unit size

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Arcotel Kaiserwasser
Arcotel Kaiserwasser Hotel
Arcotel Kaiserwasser Hotel Vienna
Arcotel Kaiserwasser Vienna
Arcotel Vienna
Kaiserwasser
Kaiserwasser Vienna
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Hotel
ARCOTEL Kaiserwasser Vienna Vienna
ARCOTEL Kaiserwasser Vienna Hotel Vienna

ARCOTEL Kaiserwasser Vienna Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 414 out of 1000 reviews" "
Rating 8 - Good. 437 out of 1000 reviews" "
Rating 6 - Okay. 96 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 2 nights in Aug 2024

8/10 Good

Hasan

Liked: Cleanliness, staff & service, property conditions & facilities
na
Stayed 9 nights in Aug 2024

6/10 Okay

Igor, Oshawa

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Almost no Internet in a room! Lower two floors still with paint smell!
Stayed 5 nights in Jul 2024

10/10 Excellent

Tawni

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Dmitry

Stayed 1 night in Jun 2024

10/10 Excellent

christian

Stayed 2 nights in May 2024

10/10 Excellent

christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, Convenient, Exceptional Service
Value for money. Customer service was exceptional. Many thanks for the exceptional welcome and attentiveness . Kudos to Claudia, Vivian, Rodolfo and Alexis- all gems of the Hotel.
Stayed 1 night in May 2024

10/10 Excellent

jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna weekend
Great location close to transport links, but near river and greenery. Excellent breakfast buffet, rooms bright and clean, staff helpful and friendly.
Stayed 3 nights in May 2024

6/10 Okay

Eswarampillai

Business traveller
Liked: Cleanliness
Need to be technology modernised.
Stayed 1 night in May 2024

10/10 Excellent

RAUL, VIENNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2024

4/10 Poor

Andre

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
No A/C and WiFi for all 7 days I stayed here
Stayed 6 nights in Apr 2024

8/10 Good

Nicolas, Weston

Travelled with family
Liked: Cleanliness, staff & service
Decent hotel
Stayed 2 nights in Mar 2024

8/10 Good

Andrea

Travelled with partner
Liked: Cleanliness, staff & service
Very close to subway red line
Stayed 2 nights in Dec 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Dylan

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cozy safe and accessable place

6/10 Okay

Mythri

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The best thing about this property is its location, if you are going for businness at the VIC. This hotel is literally accross the street from the VIC and U station. The food was also very good. The cons were the dated carpeting and attendant stuffy smell. For the same price, I prefer staying at NH Danube City, which is a 3-minute walk from the VIC.
Stayed 3 nights in Dec 2023

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location for anyone wanting to visit the VIC. A variety of transit options are accessible in the area as well and its in a good enough location that Westfield Donau Zentrum can be considered walkable by most people. In terms of food, the hotel restaurant is a bit pricey compared to options outside but the attentive nature, cheer and charm of the hotel staff easily make up for this. I would definitely visit again.
Stayed 6 nights in Nov 2023

10/10 Excellent

Borislav, Etobicoke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have no complaints. Close to subway station and convenient for visiting Austria centar Vienna which I was visiting and the reason why I chose this hotel. Not the mention great Expidia price.
Stayed 1 night in Nov 2023

10/10 Excellent

Hamad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, perfect location and kind staff
I loved my stay in this hotel alot, I went for business and the location is perfect and very close to the subways. Beside the staff are friendly and kind especially Georgina!!! I met her once but she was very welcoming and full of positive energy even though I wasnt in the mood to talk and laugh but because of her I forgot my tiredness and started to smile. The hotel should always hold this kind of staff!
Stayed 4 nights in Oct 2023

8/10 Good

Juan

Stayed 3 nights in Oct 2023

8/10 Good

Johann, Villach

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel for a business trip for your employees. Cost efficient, and very clean, friendly stuff and nice rooms.
Stayed 1 night in Oct 2023

8/10 Good

Jagdeep

Travelled with partner
Liked: Cleanliness, staff & service
Nice quiet hotel, close to the conference centre and the U-bahn station. The gym was not operational while we were there and that was a major disappointment. The hotel took this for granted and did not make any effort to make amends.
Stayed 7 nights in Sep 2023

10/10 Excellent

Talal, New York

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best Hotels that you can stay in Vienna. 200M from U1 Metro station and 2 stations by Metro to Westfield big shopping center. Very decent breakfast.
Stayed 1 night in Oct 2023

4/10 Poor

Irena

Stayed 2 nights in Oct 2023