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Best Western Plus Hotel Arcadia

3.5 star property
3.5-star Art Deco hotel near Madame Tussauds Vienna

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Plus Hotel Arcadia

Classic Room, 2 Queen Beds (Quiet Location)
Children's play area - outdoor
Premium bedding, in-room safe, laptop workspace, blackout drapes
Terrace/patio
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping
  • Laundry

Explore the area

Map
Max-Winter-Platz 5, Vienna, Vienna, 1020
  • Wurstelprater
    7 min walk
  • Giant Ferris Wheel
    8 min walk
  • Messe Wien Exhibition and Congress Center
    9 min walk
  • Vienna (VIE-Vienna Intl.)
    22 min drive

Room options

View all photos for Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

Classic Room, 1 Double Bed (Converts to 2 TwinBeds;Quiet Location)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location)

Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location)

Standard Apartment, 3 Single Beds, Kitchenette (Quiet Location)

  • Sleeps 3
  • 3 Twin Beds

View all photos for Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location)

Classic Room, 2 Queen Beds (Quiet Location)

  • Sleeps 2
  • 2 Queen Beds

View all photos for Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

Classic Room, 1 Single Bed (1 Single Bed, Quiet Location)

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Novotel Suites Wien City

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.2 out of 5, Very good, (1001)
The price is CA $108
per night
CA $121 total
includes taxes & fees
17 Jan - 18 Jan
Novotel Suites Wien City

About the area

Vienna

Heart of Vienna.Within a 10-minute walk of this Leopoldstadt hotel, you'll find Madame Tussauds Vienna and Wurstelprater. Giant Ferris Wheel and Trinitarierkirche zum Heiligen Franz von Assisi are also within half a mile (1 km).

What's nearby

  • Giant Ferris Wheel - 8 min walk
  • Messe Wien Exhibition and Congress Center - 9 min walk
  • Prater - 11 min walk
  • Hundertwasser House - 4 min drive
  • Vienna International Centre - 4 min drive

Getting around

  • Vorgartenstraße Station - 6 min walk
  • Vienna Praterstern Station - 8 min walk
  • Vienna International Airport (VIE) - 22 min drive

Restaurants

  • ‪Faily's Cocktail&Shisha Bar - ‬4 min walk
  • ‪Mochi Ramen Bar - ‬4 min walk
  • ‪Gasthaus Möslinger - ‬3 min walk
  • ‪The Cake Tree - ‬1 min walk
  • ‪Grill-Park Restaurant - ‬4 min walk

About this property

Best Western Plus Hotel Arcadia

3.5-star Art Deco hotel near Madame Tussauds Vienna
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A sauna, a terrace, and multilingual staff are also featured at Best Western Plus Hotel Arcadia. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this Art Deco Vienna hotel.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • Built in 2013
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
Best Western Plus Hotel Arcadia offers 72 accommodations with safes and coffee/tea makers. Beds feature premium bedding. 42-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German, Hebrew, Italian, Serbian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 18 per night)
  • Height restrictions apply for onsite parking
  • Offsite parking for EUR 18 per night; reservations required
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends: EUR 18 per person
  • 1 bar
  • Room service available

Things to do

  • Playground
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

Room amenities

Entertainment

  • 42-inch flat-screen TV
  • Cable/satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Airport shuttle fee: EUR 58 per vehicle (maximum occupancy 4)
  • Self parking fee: EUR 18 per night
  • Nearby parking fee: EUR 18 per night
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Best Western Arcadia
Best Western Plus Arcadia
Best Western Plus Arcadia Vienna
Best Western Plus Hotel Arcadia
Best Western Plus Hotel Arcadia Vienna
Best Plus Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel
Best Western Plus Hotel Arcadia Vienna
Best Western Plus Hotel Arcadia Hotel Vienna

Best Western Plus Hotel Arcadia Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 243 out of 777 reviews" "
Rating 8 - Good. 366 out of 777 reviews" "
Rating 6 - Okay. 134 out of 777 reviews" "
Rating 4 - Poor. 22 out of 777 reviews" "
Rating 2 - Terrible. 12 out of 777 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brendon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

10/10 Excellent

Nadezhda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice air conditioning and room size
Impressed by the air conditioning and the size of the room. Nice bathroom too. Location isn’t the best but a nice hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

liane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Quiet area, friendly helpful reception staff. Bedroom/bathroom weren't cleaned very well. I lost my hearing aid on 1st day, found it on 3rd day on bathroom floor!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couldn't ask for a better Port in a Storm
I had one night stay because of flight delay. They have a good policy for late check out. Breakfast was abundant and very good. Taxi from Vienna Airport was over 50 Euros and a 15 min drive, but it was the closest one, at the time of night, that I was looking.
Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Peter, Bolton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay in the Arcadia every time I travel to Vienna for business, which is very often, and I've never had a problem. All the staff are friendly, welcoming, and extremely helpful, and every room I've stayed in has been comfortable. Highly recommend.
Stayed 2 nights in Feb 2024

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

6/10 Okay

Nigel

Liked: Cleanliness, room comfort
Nothing fancy . Clean and tidy.
Stayed 3 nights in Nov 2023

10/10 Excellent

Balazs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Clifford

Stayed 1 night in Mar 2023

6/10 Okay

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Positives : Great location. Beside Prater Amusement and Restaurants. Very Clean room. Friendly service. Negatives: Thin walls, Woke up every morning early at 8 to the sound of doors banging.
Stayed 3 nights in Mar 2023

10/10 Excellent

Peter, Bolton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2023

8/10 Good

Thomas

Liked: Staff & service, property conditions & facilities, room comfort
No airport shuttle
Although this hotel advertises a shuttle from the airport, none is available. They tell you to take a cab. The write up should be changed on Hotels.com as the advertised shuttle was part of the reason we chose this hotel.
Stayed 1 night in Nov 2022

8/10 Good

Roozbeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for taxi take me to the airport. I asked for taxi a day before and the reception told me 45 euro but the taxi driver which wasn't friendly and polite and he asked me for additional fee.....be careful with some people like him
Stayed 4 nights in Oct 2022

8/10 Good

Buddina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Luuka

Stayed 1 night in Sep 2021

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service
Martina and Jenny are the best. They are very professional, kind and very helpful. You don’t fine too many like that.
Stayed 3 nights in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was just a hotel nothing special. ...............
Stayed 3 nights in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2019

2/10 Terrible

NW, Canada

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not sure how this is considered a premium BW hotel. It's in a rougher part of town where you can clearly see a number of brothels on the same block. The staff is not friendly and in one case didn't speak English so they made us wait until their colleague came back from her smoke break (we could see her standing at the front entrance). The walls are so thin that you can hear everything. The hallways had a smell of sewage with some floors being worse than others. The rooms are extremely tiny and dusty. Even with daily cleaning, they didn't wipe down the dust on the black glass night tables. Definitely not worth the price. Better to stay elsewhere.
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities
Some upgrading of bits in rooms. E.g. hole in ceiling where work had been started. Drinks price list in room for what you could buy at bar downstairs. Charged us the price of a 500 bottle and only received 330. Told that was the price
Stayed 6 nights in Nov 2019