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Hotel Kaiserhof Wien

4.0 star property
4-star eco-certified hotel near St. Charles Church

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Kaiserhof Wien

Interior entrance
Dining
Junior Suite
Sauna, steam room
Lobby sitting area

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Pet-friendly
  • Gym

Explore the area

Map
Frankenberggasse 10, Vienna, Vienna, 1040
  • St. Charles Church
    ‪4 min walk‬
  • Naschmarkt
    ‪5 min walk‬
  • Kärntner Straße
    ‪5 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪28 min drive‬

Room options

View all photos for Classic Double Room

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Double Room

10.0 out of 10
Exceptional
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

Classic Double or Twin Room (with extra bed)

9.6 out of 10
Exceptional
(5 reviews)
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Business Room

Business Room

Business Room

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | Living area

Suite

  • 45 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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1 Feb - 2 Feb
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About the area

Vienna

Wieden stay.A stay at this Wieden hotel places you steps from Vienna University of Technology and within a 5-minute walk of St. Charles Church. Naschmarkt and Vienna State Opera are also within half a mile (1 km).

What's nearby

  • St. Charles Church - 4 min walk
  • Naschmarkt - 5 min walk
  • Vienna State Opera - 9 min walk
  • Hofburg Imperial Palace - 12 min walk
  • Vienna Christmas Market - 4 min drive

Getting around

  • Resselgasse Station - 3 min walk
  • Quartier Belvedere (Arsenalstraße) Station - 4 min drive
  • Vienna International Airport (VIE) - 28 min drive

Restaurants

  • ‪Kaffeefabrik - ‬4 min walk
  • ‪Matcha Komachi - ‬4 min walk
  • ‪Pizzeria Riva Favorita - ‬3 min walk
  • ‪Fein Essen - ‬2 min walk
  • ‪Santos | Mexican Grill & Bar - Wieden - ‬4 min walk

About this property

Hotel Kaiserhof Wien

4-star eco-certified hotel near St. Charles Church
Hotel Kaiserhof Wien offers its guests a full-service spa, a sauna, and a fitness center. There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Spa services, a library, and multilingual staff are also featured at the eco-certified Hotel Kaiserhof Wien. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Kaiserhof Wien was completed in February 2016.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 74 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Built in 1896
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Hotel Kaiserhof Wien offers 74 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Guests can surf the web using the complimentary wired and wireless Internet access.

Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spabereich. The spa is equipped with a sauna and a steam room. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Dutch, English, French, German, Hungarian, Italian, Russian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 26 per night)
  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 984 ft (EUR 26 per night); reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 29 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Elevator
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 29 per person
  • Airport shuttle fee: EUR 55 per vehicle (roundtrip, maximum occupancy 3)
  • Airport shuttle fee per child: EUR 55
  • Self parking fee: EUR 26 per night
  • Nearby parking fee: EUR 26 per night (984 ft away)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Premier Kaiserhof Wien Hotel Vienna
Premier Kaiserhof Wien Hotel
Premier Kaiserhof Wien Vienna
HOTEL KAISERHOF WIEN
Best Western Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Vienna
KAISERHOF WIEN Vienna
KAISERHOF WIEN
Premier Kaiserhof Wien
HOTEL KAISERHOF WIEN Hotel
HOTEL KAISERHOF WIEN Vienna
HOTEL KAISERHOF WIEN Hotel Vienna

Hotel Kaiserhof Wien Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 847 out of 1001 reviews" "
Rating 8 - Good. 133 out of 1001 reviews" "
Rating 6 - Okay. 13 out of 1001 reviews" "
Rating 4 - Poor. 7 out of 1001 reviews" "
Rating 2 - Terrible. 1 out of 1001 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in Vienna
Location was outstanding. Hotel was nice and clean. Breakfast was very good and staff members were friendly. Due to construction it was hard to get to the hotel. They only have 10 parking spots so if you’re driving, you’ll have to find a near parking lot.
Stayed 1 night in Oct 2024

10/10 Excellent

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish they were supplying with the shampoo the next day. I have long hair and i used it all in the first day never got another bottle
Stayed 2 nights in Oct 2024

10/10 Excellent

Kenneth, Golden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel in a great location. Only a short walk to the Opera House and all of the sights in the central area. The breakfast was first rate; the service was first class. You can’t go wrong with this hotel. We’ll visit again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Howard, Hudson

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant hotel, large rooms, excellent breakfast in a very nice dining room. The staff were friendly and helpful. The furnishings and decor are dated, but in very fine condition. Overall, an excellent hotel in a good location.
Stayed 5 nights in Oct 2024

4/10 Poor

BAHAR, Bellevue

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Yunling

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in Oct 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Ina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Gail

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Carol

Travelled with family
Liked: Amenities
The staff at the front desk could be more friendlier but other than that, the hotel was perfectly located in the city making using the metro to visit parts of the city easier.
Stayed 2 nights in Sep 2024

6/10 Okay

Mark

Travelled with partner
Liked: Amenities
Disliked: Staff & service
Accommodations adequate, staff need customer service training, never really felt welcomed. Recommend with reservations.
Stayed 2 nights in Sep 2024

10/10 Excellent

Hasan, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, nice staff, good breakfast
Stayed 4 nights in Jul 2024

10/10 Excellent

Gail

Travelled with group
Liked: Staff & service, property conditions & facilities
Good location and amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Laura, Ste Julie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, service, and bteakfast
Stayed 3 nights in Jun 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff, beautiful hotel and lovely breakfasts.
Stayed 3 nights in Aug 2024

4/10 Poor

Boryana

Stayed 1 night in Sep 2024

10/10 Excellent

Gyulnara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable accommodations
Stayed 2 nights in Aug 2024

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff!
Stayed 3 nights in Sep 2024

10/10 Excellent

Mary Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the sites we would like to see. Friendly & accommodating staff (Christian, Peter and the our bartender). Clean & very historical atmosphere inside the building. The bathtub can be tricky for older guest.
Stayed 1 night in Sep 2024

10/10 Excellent

Michelle

Stayed 1 night in Aug 2024

8/10 Good

John S.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a good location for taking a walk to many major tourist attractions. I didn't like the size of our room--it felt small and crowded, plus there was an awkward small ledge at the entrance to the bathroom that was easy to trip over.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I loved that this property had solid air conditioning. Next…the breakfast was amazing and I am missing it already. I would stay here again just for the breakfast. The bed was super comfortable and the bathroom was nice. The location was solid because it kept us close enough to downtown without having to be around lots of crowds. The hotel is a short walk to the metro. The customer service was excellent. Every person treated us like we were flying first class. Great bang for your bucks. My wife and I look forward to staying here again if we are ever in Vienna again. We highly recommend for many reasons…the welcoming atmosphere, the breakfast, the general location, and how comfortable sleep is are all just a start to why.
Stayed 3 nights in Aug 2024

10/10 Excellent

eyal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Bruno

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Pay At Hotel - Not Really
Very angry that this was a pay at hotel booking but they placed a hold on the amt due on my credit card several weeks before I got there.
Stayed 3 nights in Aug 2024