Hilton Vienna Waterfront

4.5 star property
Family-friendly 4.5-star hotel near Vienna Christmas Market

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December 2024
January 2025

Photo gallery for Hilton Vienna Waterfront

Meeting facility
Exterior
Lobby
Deluxe Room, 1 King Bed (Waterfront)
Facials, manicures and pedicures, massages

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Restaurant
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Handelskai 269, Vienna, 1020
  • Messe Wien Exhibition and Congress Center
    9 min walk
  • Ernst Happel Stadium
    11 min walk
  • Prater
    15 min walk
  • Vienna (VIE-Vienna Intl.)
    20 min drive

Room options

Executive Room, Multiple Beds (Waterfront)

  • 40 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Superior Suite, Multiple Beds (Waterfront)

  • 96 sq m
  • Sleeps 5
  • 3 King Beds

Junior Suite, 2 Queen Beds

  • 45 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 2 Queen Beds

  • 40 sq m
  • Sleeps 3
  • 2 Queen Beds

Executive Room, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Waterfront)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed (Waterfront)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed (Waterfront)

  • 56 sq m
  • Sleeps 2
  • 1 King Bed

4 Queen Beds Dedicated children Room

  • 80 sq m
  • Sleeps 7
  • 4 Queen Beds

Family Suite, 2 Queen Beds

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed (Waterfront)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds (Refurbished)

  • Sleeps 4
  • 2 Queen Beds

King Family Connecting Room

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Waterfront, Refurbished)

  • Sleeps 3
  • 2 Queen Beds

Similar properties

About the area

Vienna

Leopoldstadt stay.Within a 15-minute walk of this Leopoldstadt hotel, you'll find Ernst Happel Stadium and Prater. St. Stephen's Cathedral and Belvedere are also within 3 miles (5 km).

What's nearby

  • Messe Wien Exhibition and Congress Center - 9 min walk - 0.8 km
  • Ernst Happel Stadium - 11 min walk - 1.0 km
  • Prater - 15 min walk - 1.3 km
  • Vienna International Centre - 5 min drive - 4.0 km
  • St. Stephen's Cathedral - 8 min drive - 5.2 km

Getting around

  • Vienna Praterstern Station - 4 min drive
  • Stadium U-Bahn - 7 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Vienna City Beach Club - ‬6 min drive
  • ‪Das Glashaus - ‬12 min walk
  • ‪Felber - ‬11 min walk
  • ‪Waterfront Kitchen - ‬1 min walk
  • ‪Marina Restaurant - ‬9 min walk

About this property

Hilton Vienna Waterfront

Family-friendly 4.5-star hotel near Vienna Christmas Market
Hilton Vienna Waterfront offers its guests a full-service spa, a sauna, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 13 meeting rooms. A seasonal outdoor pool, spa services, and a terrace are also featured at the luxury Hilton Vienna Waterfront. For a fee, parking is available.

Smoking is allowed in designated areas at this 4.5-star Vienna hotel.

  • 1 building
  • 367 guestrooms or units
  • 7 levels
  • Built in 1988
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Vienna Waterfront offers 367 air-conditioned accommodations with MP3 docking stations and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures.

Languages

Dutch, English, French, German

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • In-room child care (surcharge)
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 26 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: EUR 30-30 for adults and EUR 0-30 for children
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Beach volleyball
  • Bicycle rentals
  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 47
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • MP3 dock
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per stay
  • Weight limit: 66 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 30 to 30 for adults, and EUR 0 to 30 for children
  • Self parking fee: EUR 26 per day (in/out privileges)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • The seasonal pool will open in May and close in September.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Danube Hilton Vienna
Hilton Danube Vienna
Hilton Danube Vienna Waterfront
Hilton Danube Waterfront
Hilton Danube Waterfront Hotel
Hilton Danube Waterfront Hotel Vienna
Hilton Vienna Danube
Hilton Vienna Danube Waterfront
Hilton Vienna Waterfront
Hilton Waterfront Vienna
Hilton Vienna Danube Hotel Vienna
Hilton Vienna Danube Waterfront Hotel
Hilton Vienna Waterfront Hotel
Hilton Vienna Waterfront Vienna
Hilton Vienna Danube Waterfront
Hilton Vienna Waterfront Hotel Vienna

Hilton Vienna Waterfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 540 out of 1000 reviews" "
Rating 8 - Good. 263 out of 1000 reviews" "
Rating 6 - Okay. 123 out of 1000 reviews" "
Rating 4 - Poor. 47 out of 1000 reviews" "
Rating 2 - Terrible. 27 out of 1000 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Expensive car parking and far away
Car parking is expensive -26euro- and not a closed area. Also, it is not easy to carry staff to the room.
Stayed 2 nights in Aug 2024

6/10 Okay

Alastair

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel rooms have been recently refurbished and are very comfortable. Our room whilst non smoking had been used at some point as a smoking room and always had a bit of a stench which is unfortunate. I would also try and ensure you get a room facing the Danube as the road side view is not great. However the rest of the hotel is a bit hit and miss. Breakfast was bordering on shambolic with many common/ordinary items being rationed or cleaned down early for staff convenience. This seemed to bring out a mad rush to get food even at 8am - they don’t seem to like refilling the one juice available. Outdoor Pool is nice but a little small for a hotel of its size so it was fairly busy. I would say that staff were very pleasant on arrival but thereafter uninterested particularly at check-out. I think this is a distinctly average hotel which is slightly out of town and I would have expected more from it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Lauren

Stayed 2 nights in Aug 2024

10/10 Excellent

Nadini

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views snd breakfast!
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were friendly and accommodating. The restaurant was excellent when we ate there for breakfast and dinner.
Stayed 2 nights in Aug 2024

6/10 Okay

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Darran

Stayed 1 night in Aug 2024

8/10 Good

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice view
Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Liked: Property conditions & facilities
Very beautiful property
Stayed 1 night in Aug 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and modern hotel
Clean hotel. Staff friendly
Stayed 2 nights in Aug 2024

2/10 Terrible

Mohamed

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel experience - overrated.
I have traveled extensively around the world, staying in hotels across various countries including the north amer, south east asia, Egypt, Emirates, Germany, Austria, France, England, Italy, and Greece. My stays are typically in establishments rated 8 and above, or 4 stars and above, ensuring high standards of service and comfort. Unfortunately, my recent experience at the Hilton Vienna Waterfront was by far the worst I have encountered in this category. Main Complaints: 1. Unresponsive Service: Despite several attempts to reach the front desk and guest services, no one answered the phone calls. It was frustrating not to have access to basic guest support during our stay. 2. Lack of Hospitality: The staff at the hotel were neither hospitable nor welcoming. There was a noticeable absence of smiles and warmth, which are fundamental to a positive guest experience. 3. No Assistance with Luggage: Upon arrival, there was no bellboy available or willing to help with our luggage. This lack of service was highly disappointing, especially from a hotel with such a rating. 4. Poor Housekeeping: The housekeeping service was extremely subpar. The room was dirty and filthy, and essential items like toilet paper were missing. It was clear that the cleaning standards were not up to par, which significantly affected the comfort of our stay. If I could give this hotel zero stars, I would, as it didn’t even meet the basic expectations of a one-star hotel, let alone a four-star hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Maciej

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all ok but gets busy and reception becomes slow
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Chunwah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Jun 2024

6/10 Okay

Nagaratnam

Disliked: Staff & service
acceptable, breakfast not too good
Stayed 2 nights in Aug 2024

6/10 Okay

Adu

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Nice Place - Horrible Customer Service
Worst customer service ever
Stayed 1 night in Jul 2024

10/10 Excellent

Karen

Stayed 2 nights in Aug 2024

10/10 Excellent

Kerry

Stayed 3 nights in Aug 2024

10/10 Excellent

Jenny

Stayed 1 night in Aug 2024

6/10 Okay

niki

Stayed 1 night in Aug 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff - especially Nadine who was very kind helped us to extend our stay . Excellent beds , location on the riverside ( quiet and private but 5 min walking distance to the underground and then 10 min to centre of Vienna . Did not like that the pool was not heated , very few options to choose from at the restaurant which were very expensive.
Stayed 2 nights in Jul 2024

8/10 Good

Donna

Stayed 2 nights in Jul 2024

10/10 Excellent

Nicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024