Heart of Vienna.Your stay at this Donaustadt hotel places you within 2 miles (3 km) of Donau Zentrum and Alte Donau. Vienna International Centre and United Nations Industrial Development Organization Headquarters are also within 2 miles (3 km).
What's nearby
Donau Zentrum - 14 min walk - 1.2 km
Vienna International Centre - 4 min drive - 3.1 km
Prater - 9 min drive - 7.9 km
Ernst Happel Stadium - 9 min drive - 8.3 km
St. Stephen's Cathedral - 11 min drive - 8.2 km
Getting around
Vienna Floridsdorf Station - 4 min drive
Saikogasse Tram Stop - 4 min walk
Vienna International Airport (VIE) - 19 min drive
Restaurants
Safran - 10 min walk
Wiener Schnitzlland - 6 min walk
Kōun Coffee - 8 min walk
Tchibo GmbH - 7 min walk
Overtime - 12 min walk
About this property
Hotel Donaustadt Kagran
3-star hotel near Vienna International Centre
Free breakfast is served daily. Public spaces have free WiFi. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel Donaustadt Kagran. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 3-star Vienna hotel is smoke free.
58 guestrooms or units
6 levels
Buffet breakfast (free)
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Newspapers in lobby (free)
Elevator
No smoking on site
Hotel Donaustadt Kagran offers 58 accommodations with safes and hair dryers. Flat-screen televisions are featured in guestrooms.
This Vienna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Free buffet breakfast available daily 7:00 AM to 10:00 AM
Things to do
Shopping mall
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Entertainment
Flat-screen TV
Bedroom
Bedsheets provided
Bathroom
Hair dryer
Private bathroom
Shampoo
Soap
Towels provided
More
Desk
Heating (climate-controlled)
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Express check-in available
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk, lockbox
Pets
No pets allowed
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Covered self parking fee: EUR 20 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, Discover, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
We should mention
Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Property is also known as
Best Western Hotel Kagran
Best Western Hotel Kagran Vienna
Best Western Kagran
Best Western Kagran Vienna
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran
Donaustadt Kagran Vienna
Donaustadt Kagran
Hotel Donaustadt Kagran Hotel
Hotel Donaustadt Kagran Vienna
Hotel Donaustadt Kagran Hotel Vienna
Hotel Donaustadt Kagran Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 219 out of 667 reviews
10 - Excellent
219
Rating 8 - Good. 318 out of 667 reviews
8 - Good
318
Rating 6 - Okay. 100 out of 667 reviews
6 - Okay
100
Rating 4 - Poor. 17 out of 667 reviews
4 - Poor
17
Rating 2 - Terrible. 13 out of 667 reviews
2 - Terrible
13
8.4/10
Cleanliness
8.6/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
2/10 Terrible
TUNAY EFKAN
23 Dec 2024
TUNAY EFKAN
Stayed 2 nights in Dec 2024
10/10 Excellent
Audrey
Travelled with family
12 Dec 2024
Liked: Cleanliness, staff & service, room comfort
Très bonne expérience ! Propreté de la chambre , petit déjeuner copieux et personnel sympathique. A 5 mn du métro !
Audrey
Stayed 3 nights in Dec 2024
2/10 Terrible
Charles, Huntington Beach
12 Dec 2024
Disliked: Staff & service
I never stayed there, due to the hotel's inflexible change/cancellation policy and Expedia's inability to assist me. Terrible, non- or awful-communicating management. Avoid unless you're prepared to engage in a dispute with the hotel management if you need to change the dates or cancel the reservation!
Charles
Stayed 3 nights in Dec 2024
8/10 Good
Becky
Travelled with family and small children
9 Dec 2024
Liked: Cleanliness, staff & service
Very adequate. Clean and comfortable. Close to the underground. Nice breakfast buffet. Accommodating. I believe I overpaid however as compared with similar hotels in the area.
Staff was nice. Location was good. Cleanliness was poor. The carpet in lobby on first floor had large stains. The TV probably had only one or two english channels. It was expensive for the quality provided.
While there was no Kettle and water to make tea in the evening, nor was there an ironing and ironing board in my room, which was a shame, but the reception team were very friendly and helpful and offered to provide what was needed on a loan basis.
All in all, I my stay was enjoyable.
Thank you Reception Team
The hotel needs to go through a major remodeling. The carpets are simply disgusting and the furniture is so old. The staff, especially the lady who runs the breakfast are very nice and helpful. But, there is one lady in the reception with a bad attitude that I don’t understand why she is in the hospitality business. This hotel is not in the middle of Vienna and it is very time consuming going back and forth but the trains run frequently and timely but overcrowded. The breakfast was very good and very well managed, but again the breakfast room was super crowded due to peak season.