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Hotel Imperial, a Luxury Collection Hotel, Vienna

5.0 star property
5-star luxury hotel near Vienna Music Society

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Photo gallery for Hotel Imperial, a Luxury Collection Hotel, Vienna

View from property
Premium bedding, pillowtop beds, minibar, in-room safe
Suite, 1 Bedroom, Non Smoking
Bar (on property)
Premium bedding, pillowtop beds, minibar, in-room safe

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • Pet-friendly
  • Parking available

Explore the area

Map
Kaerntner Ring 16, Vienna, Vienna, 1015
  • Vienna State Opera
    ‪5 min walk‬
  • Belvedere
    ‪7 min walk‬
  • St. Stephen's Cathedral
    ‪12 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Single Beds, Non Smoking, City View

Junior Suite, 2 Single Beds, Non Smoking, City View

Junior Suite, 2 Single Beds, Non Smoking, City View

  • 45 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, City View (Balcony)

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking, City View (Balcony)

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 King Bed, Non Smoking

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 King Bed, Non Smoking, City View

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Premium bedding, pillowtop beds, minibar, in-room safe

Suite, 1 Bedroom, Non Smoking, City View

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, 1 Bedroom, Non Smoking, City View

Royal Suite, 1 Bedroom, Non Smoking, City View

Royal Suite, 1 Bedroom, Non Smoking, City View

  • 150 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

Classic Room, 2 Single Beds, Non Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Vienna

City center stay.A stay at this Innere Stadt hotel places you steps from Vienna Music Society and within a 5-minute walk of Vienna State Opera. Belvedere and Albertina are also within half a mile (1 km).

What's nearby

  • Vienna Music Society - 2 min walk - 0.2 km
  • Vienna State Opera - 5 min walk - 0.4 km
  • Belvedere - 7 min walk - 0.7 km
  • Spanish Riding School - 12 min walk - 1.0 km
  • St. Stephen's Cathedral - 12 min walk - 1.1 km

Getting around

  • Schwarzenbergplatz Tram Stop - 2 min walk
  • Vienna Mitte Station - 15 min walk
  • Vienna International Airport (VIE) - 25 min drive

Restaurants

  • ‪Cafe Schwarzenberg - ‬1 min walk
  • ‪Café Imperial - ‬1 min walk
  • ‪In-Dish - ‬3 min walk
  • ‪Pho Saigon - ‬3 min walk
  • ‪Unkai Sushi - ‬2 min walk

About this property

Hotel Imperial, a Luxury Collection Hotel, Vienna

5-star luxury hotel near Vienna Music Society
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A 24-hour business center, meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Imperial, a Luxury Collection Hotel, Vienna. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. For a fee, parking is available.

This 5-star Vienna hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1863
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Hotel Imperial, a Luxury Collection Hotel, Vienna offers 138 accommodations, which are accessible via exterior corridors and feature minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets.

This Vienna hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, French, German, Italian, Russian, Spanish

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service
  • Self parking on site (EUR 35 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 47 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bathtub
  • Accessible train station shuttle
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • LCD TV with premium satellite channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per accommodation (varies based on length of stay)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 47 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 35 per day
  • Pet fee: EUR 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.

Property is also known as

Hotel Imperial
Hotel Imperial Luxury Collection Hotel
Hotel Imperial Luxury Collection Hotel Vienna
Imperial Luxury Collection
Imperial Luxury Collection Vienna
Hotel Imperial a Luxury Collection Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel
Hotel Imperial, a Luxury Collection Hotel, Vienna Vienna
Hotel Imperial, a Luxury Collection Hotel, Vienna Hotel Vienna

Hotel Imperial, a Luxury Collection Hotel, Vienna Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 740 out of 858 reviews
Rating 8 - Good. 92 out of 858 reviews
Rating 6 - Okay. 14 out of 858 reviews
Rating 4 - Poor. 4 out of 858 reviews
Rating 2 - Terrible. 8 out of 858 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautifully run hotel with its welcoming staff creates an unforgettable experience. Truly a wonderful place!
Stayed 3 nights in Dec 2024

10/10 Excellent

Erkan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel: Very helpful and polite staff; beautiful clean luxurious room; very nice bathroom with shower, bathtub, bidet, etc. We will definitely come back.
Stayed 2 nights in Dec 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

gary

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

John

Stayed 3 nights in Oct 2024

10/10 Excellent

Beverly, West Orange

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I enjoyed staying at Hotel Imperial. It’s a beautiful hotel and located in a great area of Vienna. The hotel staff were outstanding - professional, courteous and very helpful. We look forward to coming back!
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Mirwais

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

PILAR, WESTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very very good place
Stayed 1 night in Oct 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Not up to standards for “The Luxury Collection” at Bonvoy. Have stayed in other Bonvoy Luxury Collection hotels and Hotel Imperial suite amenities need upgrading. Finishes and fixtures are builder grade and from the early 2000’s. Very shocked at lack of quality bathroom fixtures, bidets, shower, AC in room non-functioning, and furniture condition. Finally, Bellman was extremely rude upon arrival bc we were dropped off at the back entrance to hotel???
Stayed 3 nights in Sep 2024

10/10 Excellent

Wanetta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My absolute favorite hotel in the world, and I have been to over 34 different countries. So that’s saying a lot. Staff is amazing. They are the ones who made my stay wonderful.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dr Jean M

Liked: Staff & service, amenities, property conditions & facilities
Stunning hotel (previously a palace) with tremendous staff. Excellent breakfast and a great bar. Would stay here again!!!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Yoshimi

Stayed 1 night in Aug 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this property -- it was gorgous and inviting.
Stayed 3 nights in May 2024

10/10 Excellent

Drake

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and courteous staff, beautiful rooms and common areas, and a great location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vienna holiday
Great service and location. Easy access to everything.
Stayed 3 nights in Jul 2024

10/10 Excellent

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was spectacular
Stayed 1 night in Jul 2024

10/10 Excellent

GAGAN JOT

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It location is very good and close to all the main attractions in Vienna
Stayed 5 nights in Jul 2024

8/10 Good

Jozef

Stayed 2 nights in Jul 2024

10/10 Excellent

Ann, New York

Stayed 5 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jian

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Jul 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Beautiful hotel… not a summer option for me
The hotel is beautiful and it’s history is pristinely preserved. We stayed for one night as we had a layover during the summer. It was hot and they have the thermostats regulated in terms of what temperature you could turn it down to. It was so hot the only alternative we were given as ordinary people was a fan. I was unable to sleep all night which made the 18 hour journey home next day miserable. I’m sure they don’t say no when other heads of state or VIPs stay there but they said no to a regular guest paying $600/nt. I’ve been to other hotels in Vienna during the summer who will not do this to their guests. So this will be a pass for me during the summer.
Stayed 1 night in Jul 2024