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Novotel Wien Hauptbahnhof

4.0 star property
4-star family-friendly hotel near Vienna Christmas Market, connected to a shopping center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Wien Hauptbahnhof

Meeting facility
Fitness facility
Business centre
Property amenity
Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
  • Gym
  • Parking available
  • Housekeeping

Explore the area

Map
Canettistrasse 6, Vienna, 1100
  • Belvedere
    6 min walk
  • Vienna Music Society
    3 min drive
  • Naschmarkt
    3 min drive
  • Vienna (VIE-Vienna Intl.)
    20 min drive

Room options

View all photos for Room, 2 Single Beds

Room, 2 Single Beds

Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room, 1 Double Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, minibar, in-room safe, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Ibis Wien Hauptbahnhof

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.5 out of 5, Wonderful, (1001)
The price is CA $125
per night
CA $140 total
includes taxes & fees
8 Jan - 9 Jan
Ibis Wien Hauptbahnhof

About the area

Vienna

Favoriten stay.Your stay at this Favoriten hotel places you within 3 miles (5 km) of Vienna State Opera and Vienna Christmas Market. Belvedere and Botanical Garden of the University of Vienna are also within half a mile (1 km).

What's nearby

  • Belvedere - 6 min walk
  • Naschmarkt - 3 min drive
  • Vienna State Opera - 3 min drive
  • Vienna Christmas Market - 5 min drive
  • St. Stephen's Cathedral - 6 min drive

Getting around

  • Vienna (XWC-Vienna Central Station) - 3 min walk
  • Quartier Belvedere S-Bahn - 4 min walk
  • Vienna International Airport (VIE) - 20 min drive

Restaurants

  • ‪Würstelstand Südtirolerplatz - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Bäckerei Ströck - ‬2 min walk
  • ‪Leberkas-Pepi - ‬3 min walk
  • ‪Burger King - ‬2 min walk

About this property

Novotel Wien Hauptbahnhof

4-star family-friendly hotel near Vienna Christmas Market, connected to a shopping center
Novotel Wien Hauptbahnhof offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and 8 meeting rooms. Event space at this hotel measures 9989 square feet (928 square meters) and includes conference space. Spa services, a terrace, and an arcade/game room are also featured at the family-friendly Novotel Wien Hauptbahnhof. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

  • 1 building
  • 266 guestrooms or units
  • 19 levels
  • 9989 sq ft of conference space
  • 928 sq m of conference space
  • Built in 2017
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Novotel Wien Hauptbahnhof offers 266 accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Vienna hotel provides complimentary wired and wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna & Dampfbad. The spa is equipped with a sauna. The spa is open daily.

Languages

Arabic, Croatian, English, Filipino, French, German, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (EUR 25 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 27 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Fitness center
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27 per person
  • Self parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 618 out of 1000 reviews" "
Rating 8 - Good. 278 out of 1000 reviews" "
Rating 6 - Okay. 56 out of 1000 reviews" "
Rating 4 - Poor. 25 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

IAN

Stayed 1 night in Sep 2024

10/10 Excellent

Shady

Stayed 4 nights in Sep 2024

10/10 Excellent

ALEJANDRO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to get everywhere. Perfect place to stay.
Stayed 3 nights in Sep 2024

6/10 Okay

Aisha

Stayed 4 nights in Aug 2024

8/10 Good

Evelyne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It‘s fine to stay here if you‘re reliant on trains to and from destinations. Otherwise, not the best location. The safe didn‘t work, and although we asked for this to be fixed, nothing was done. Furthermore, be careful with this company, as they can take out from your account, when you arrive, the full sum as payment or as „holding deposit“, and then they take the total amount out at the end of your stay - quite concerning… However it gets fixed up eventually. But it‘s a good idea to check your account.
Stayed 3 nights in Sep 2024

2/10 Terrible

Hakan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rabia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is awesome.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Florin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Beth, Minneapolis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay near the station.
Great stay. We picked this hotel due to its proximity to the station. Comfortable and contemporary room. Our train was delayed and we were thankful for the option to relax in the lounge / lobby over having to wait at the station.
Stayed 1 night in Aug 2024

6/10 Okay

FIROUZ

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The Air conditioner was not working properly. The hotel staff was informed and they founs the it's normal. The beds were very uncomfortable
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location
This is a good hotel to stay in for convenience to transportation. It’s a “business” hotel with fairly bare bones basic service and its staff is courteous but not overly friendly.
Stayed 2 nights in Aug 2024

6/10 Okay

MELINA, HUIXQUILUCAN

Travelled with family
Liked: Staff & service
Las habitaciones muy pequeñas, le faltó limpieza y el aire acondicionado no servía. Solo estuvimos 5 horas y ni sirvió para solo dormir.
Stayed 1 night in Aug 2024

8/10 Good

Yu

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Amenities
.
Stayed 2 nights in Aug 2024

10/10 Excellent

Irena

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with excellent public transportation options. Room was very comfortable. They have the best shower!
Stayed 3 nights in Aug 2024

8/10 Good

Maria, New York

Travelled with family
Liked: Cleanliness, property conditions & facilities
Convenient location near the Central Station so an easy in an out to the airport, walkable to the city center. The breakfast was varied (though wish they had decent coffee). We were disappointed that our room wasn’t cleaned two consecutive days even though we specifically asked for housekeeping as we were walking out on the second day. Overall, decent value.
Stayed 4 nights in Aug 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located and good customer service
Stayed 3 nights in Jul 2024

10/10 Excellent

Zoha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great location
Stayed 4 nights in Jul 2024

10/10 Excellent

Amit

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel, very clean and excellent location right next to the main vienna train station (which has a lot of food choices). My only complaint is the breakfast wasn’t good, almost everything tasted cheap/bad.
Stayed 1 night in Jul 2024

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I stayed for a 3 day visit to Vienna, based on other reviews and were also very happy with our stay. Location is a great launchpad to get to different areas of Vienna. The hotel and staff are very nice, great facilities, family friendly with lots of small detail for kid at breakfast and playroom. Hotel also has a nice breakfast and plenty of food options within a 5-10 min walk. Highly recommend.
Stayed 3 nights in Aug 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Nic and clean, with best breakfast ever!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Raymond, Bakersfield

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with a wonderful staff. Breakfast was the icing on the cake.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Not a great view from the room. It took a while for me to check the views available to request a room.
Stayed 4 nights in Jul 2024