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Small Luxury Hotel Altstadt Vienna

4.0 star property
4-star luxury hotel near Vienna Christmas Market

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December 2024
January 2025

Photo gallery for Small Luxury Hotel Altstadt Vienna

Suite Large
Massage
Suite Medium
Rooftop terrace
Suite XL

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
Kirchengasse 41, Vienna, Vienna, 1070
  • MuseumsQuartier
    5 min walk
  • Rathaus
    12 min walk
  • Museum of Art History
    12 min walk
  • Vienna (VIE-Vienna Intl.)
    27 min drive

Room options

View all photos for Suite XXL - United Nations Suite

Property amenity

Suite XXL - United Nations Suite

  • 110 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room Large

Double Room Large

Double Room Large

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grete Wiesenthal Suite XXL

Grete Wiesenthal Suite XXL

Grete Wiesenthal Suite XXL

  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Double Room Regular

Double Room Regular

Double Room Regular

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite XL

Suite XL

Suite XL

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room Medium

Double Room Medium

Double Room Medium

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Medium

Suite Medium

Suite Medium

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Large

Suite Large

Suite Large

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Steigenberger Hotel Herrenhof

Spa
Pet-friendly
Free WiFi
Restaurant
4.8 out of 5, Exceptional, (1016)
The price is CA $353
per night
CA $398 total
includes taxes & fees
5 Jan - 6 Jan
Steigenberger Hotel Herrenhof

About the area

Vienna

Neubau stay.Within a 15-minute walk of this Neubau hotel, you'll find Vienna Christmas Market and Hofburg Imperial Palace. Vienna State Opera and Schönbrunn Palace are also within 3 miles (5 km).

What's nearby

  • Vienna Christmas Market - 13 min walk
  • Hofburg Imperial Palace - 13 min walk
  • Naschmarkt - 15 min walk
  • Vienna State Opera - 19 min walk
  • St. Stephen's Cathedral - 6 min drive

Getting around

  • Siebensterngasse Tram Stop - 3 min walk
  • Vienna (XWW-Vienna West Train Station) - 20 min walk
  • Vienna International Airport (VIE) - 27 min drive

Restaurants

  • ‪Café in der Burggasse - ‬1 min walk
  • ‪Erich - ‬2 min walk
  • ‪Gasthaus Adlerhof - ‬2 min walk
  • ‪Cafe Phönixhof - ‬2 min walk
  • ‪Billardcafe Köö - ‬1 min walk

About this property

Small Luxury Hotel Altstadt Vienna

4-star luxury hotel near Vienna Christmas Market
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 210 square feet (20 square meters) and includes a conference center. A library, a terrace, and multilingual staff are also featured at the luxury Small Luxury Hotel Altstadt Vienna. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this 4-star Vienna hotel.

  • 1 building
  • 62 guestrooms or units
  • 5 levels
  • 210 sq ft of conference space
  • 20 sq m of conference space
  • Built in 1992
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Small Luxury Hotel Altstadt Vienna offers 62 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Height restrictions apply for onsite parking
  • Offsite parking within 2297 ft (EUR 15 per night); reservations required
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–11:00 AM
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Bicycle rentals

Accessibility

  • Elevator

Room amenities

Entertainment

  • 32-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 150

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 65 per vehicle (one-way, maximum occupancy 3)
  • Nearby parking fee: EUR 15 per night (2297 ft away)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Romantik Hotel Altstadt
Altstadt Hotel
Altstadt Hotel Vienna
Romantik Altstadt Vienna
Vienna Altstadt
Altstadt Vienna Hotel Vienna
Vienna Altstadt Hotel
Romantik Altstadt
Hotel Altstadt
Small Luxury Hotel Altstadt
Small Luxury Altstadt Vienna
Small Luxury Altstadt
Altstadt Vienna
Hotel Altstadt Vienna
Small Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel
Small Luxury Hotel Altstadt Vienna Vienna
Small Luxury Hotel Altstadt Vienna Hotel Vienna

Small Luxury Hotel Altstadt Vienna Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 271 out of 351 reviews" "
Rating 8 - Good. 70 out of 351 reviews" "
Rating 6 - Okay. 8 out of 351 reviews" "
Rating 4 - Poor. 2 out of 351 reviews" "
Rating 2 - Terrible. 0 out of 351 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very welcoming and helpful, kind, courteous, professional, friendly.
Stayed 3 nights in Feb 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located quiet hotel near Volks Theatre underground station. Easy walking to most major attractions if you are mobile. Breakfasts are amazing! Staff are friendly & helpful.
Stayed 3 nights in Jan 2024

10/10 Excellent

Joan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel filled with interesting art. Comfortable king-sized bed (which I didn’t expect) & nice-sized room. Delicious breakfast with extensive choices: combination of buffet and made-to-order options. Extremely friendly, helpful staff (desk and cleaning people). Our room, with windows facing inner courtyard, was very quiet. We were sorry to leave!
Stayed 3 nights in Sep 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2023

10/10 Excellent

Susanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Alstadt is incredible. Service is friendly, prompt and anticipitory. They offer a complimentary breakfast and absoloutely lovely Afternoon Tea complete with pianist. There is wonderful art installed throughout the property and a rooftop terrace for relaxation outdoors. A nice amenity in a city hotel. The hotel is quiet and the housekeeping staff remembers what guests like (extra coffee for the in-room Nespresso) and provide same. Would stay again without hesitation.
Stayed 3 nights in Aug 2023

8/10 Good

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little shopworn. Similarly priced rooms vary significantly in size. Mirror over vanity is poorly situated. Breakfast and afternoon tea were very nice. Easy walk to the Museum quarried and to buses.
Stayed 3 nights in Aug 2023

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were greated with nothing but smiles and amazing service. The entire staff is there to help you and make you feel welcomed. They know the city well and their tips right on point. Great experience!
Stayed 4 nights in Jul 2023

10/10 Excellent

Thomas

Stayed 2 nights in Jun 2023

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023

10/10 Excellent

Emily

Stayed 3 nights in Jun 2023

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2023

10/10 Excellent

Melyna, Montreal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service! We loved the staff. They took good care of our toddler.

10/10 Excellent

NADAV

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility with good breakfast. A little outside of the tourist areas so quiet but still walkable. Upgraded/new bathrooms. Would consider staying here again.

10/10 Excellent

udi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and superb location
This was an amazing stay. My wife and I came for a short weekend vacation and loved every minute. The hotel is perfectly located with good food options all around (check out the Momo pizza place). It is close to public transport options and when we stayed it had two Christmas markets near by. The stuff is amazingly friendly, with contagious smiles and welcoming atmosphere. Lastly, a great breakfast was included with a variety of breads, cheese, hams, eggs and fruits. We will definitely come again
Stayed 3 nights in Nov 2022

10/10 Excellent

Andreanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about this unique hotel and highly recommend it. Remarkable design, helpful and friendly staff, delicious breakfast buffet, charming location near trendy cafes and a short walk to the main tourist attractions in the old town. Would love to return.
Stayed 4 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel and would return without hesitation. It’s nicely situated just outside the main tourist area but within an easy walk of major attractions. It’s also very close to a subway stop. The room was beautifully decorated, roomy, bright and airy. It had really high ceilings. And the shower was very good, though it did routinely leak onto the floor. That was the only problem and it was relatively minor. Breakfast was good though the service there was inconsistent. The first day a server told me the specials and took my order. The second day I had to chase someone down. I skipped breakfast the third day. Otherwise the service was excellent. The afternoon tea and cake in the salon was nice too.
Stayed 3 nights in Jul 2022

10/10 Excellent

Sara Louise

Stayed 5 nights in Jul 2022

10/10 Excellent

Anna Louise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

10/10 Excellent

Leona

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An outstanding hotel, the staff could not do enough to make my stay more comfortable. The rooms are brilliantly designed and luxurious. Food is great quality, service is excellent but not over bearing.
Stayed 3 nights in Apr 2022

10/10 Excellent

JOHN JAMES

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms was excellent, as was the location if you want to visit the old city. The lounge was also fantastic, well setup and the staff was great. I will go back again for certain.
Stayed 6 nights in Mar 2022

6/10 Okay

CLARE

Liked: Cleanliness
Disliked: Staff & service
Disappointing, surprised it’s a Small Luxury Hotel
We booked a Large Double Room. The first room we were allocated was awful. Tiny shower room and was not decorated at all. As we said at the time, it felt like a room in a mental asylum. We were then given Room 23 which was marginally better but looked nothing like any of the rooms on the website. I had a look in other rooms when housekeeping were in and I think we got one of the worst rooms in the hotel. The restaurant recommendation we were given was not great. Overall, fine if you need to be in that part of Vienna, but not a destination hotel by any means. Short on style and certainly not luxurious.
Stayed 3 nights in Feb 2022

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second stay. This is a boutique hotel in an excellent location. Will stay hete again. No need to say more
Stayed 5 nights in Feb 2022

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place
Exceptional hotel. Comfortable rooms, free bikes available, fantastic breakfast, and really nice lounge for guests with daily afternoon tea and kuchen. Very strongly recommend. A/c also works really well. 6-7 minute walk to U bahn. Great neighborhood with many wonderful restaurants.
Stayed 3 nights in Oct 2021

8/10 Good

Tom, Regensburg

Travelled with partner
Liked: Cleanliness, staff & service
The bed in our room had a very firm mattress. We received some relief after bringing this up with hotel staff and they provided mattress toppers. Our initially assigned room (junior suite) faced a busy street. The noise level and poor insulation due to old windows kept us up into early morning hours. Hotel staff was responsive to our complaints and assigned us a much more agreeable room (same category). The water in the shower of the new room drained very slowly, effectively flooding the bathroom each time we used it. The continental breakfast buffet was plentiful and provided lots of choice. The hotel is in a great, very central location. The entire hotel is full of art works and eclectic designs. If you’re an art lover, this place is made for you! Generally speaking, hotel staff were very responsive to our wishes and needs. We would probably not stay at this property again as the individualistic design of the assigned room might not be to our liking. We also missed the presence of an in-house restaurant and/or bar. We obviously knew about the latter two points, but wanted to try it out anyway. The hotel does provide a printed map card with recommended restaurants. Overall it was a good hotel, just not our taste.
Stayed 3 nights in Dec 2019