Best Western Hotel Madan

3.0 star property
3-star hotel perfect for exploring Villahermosa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Hotel Madan

Breakfast, lunch, dinner served; international cuisine
Exterior
Reception
Standard Room, 1 King Bed, Non Smoking
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet-friendly
  • Breakfast included
  • Room service
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
Av. Madero Zona Luz, Centro, Villahermosa, TAB, 86000
  • Villahermosa Market
    11 min walk
  • Cathedral of the Lord
    15 min walk
  • Carlos Pellicer Camara Regional Museum of Anthropology
    19 min walk
  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.)
    17 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Villahermosa

Heart of Villahermosa.Within a 15-minute walk of the hotel, you'll find Torre del Caballero and Villahermosa Market. Cathedral of the Lord and Carlos Pellicer Camara Regional Museum of Anthropology are also within 2 miles (3 km).

What's nearby

  • Tomas Garrido Canabal Park - 3 min drive - 2.7 km
  • La Venta Museum-Park - 4 min drive - 4.2 km
  • Galerias Tabasco - 4 min drive - 4.1 km
  • Villahermosa Convention Center - 4 min drive - 4.3 km
  • Plaza Altabrisa Tabasco - 6 min drive - 6.1 km

Getting around

  • Villahermosa, Tabasco (VSA-Carlos Rovirosa Perez Intl.) - 17 min drive

Restaurants

  • ‪Vips - ‬1 min walk
  • ‪Restaurant los Portales - ‬2 min walk
  • ‪Ya Pizza - ‬3 min walk
  • ‪Cafe la Galeria - ‬3 min walk
  • ‪Rock And Roll - ‬1 min walk

About this property

Best Western Hotel Madan

3-star hotel perfect for exploring Villahermosa
There's a restaurant on site, as well as a coffee shop/cafe. Free breakfast is served daily. WiFi is free in public spaces. Business amenities include a 24-hour business center, meeting rooms, and coworking spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. Best Western Hotel Madan also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.

This 3-star Villahermosa hotel is smoke free.

  • 40 guestrooms or units
  • Meeting rooms
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Elevator
  • No smoking on site
  • Water dispenser
  • Coffee shop
  • Dining venue
Best Western Hotel Madan offers 40 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free 24-hour offsite parking within 49 ft
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:00 AM–11:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • Room service available

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Elevator
  • Elevator door width (inches): 100
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 20-inch TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board (on request)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 37 per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 19 per vehicle (maximum occupancy 4)
  • Pet deposit: USD 37 per stay
  • Pet fee: USD 25 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

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Best Western Hotel Madan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 75 out of 167 reviews" "
Rating 8 - Good. 46 out of 167 reviews" "
Rating 6 - Okay. 25 out of 167 reviews" "
Rating 4 - Poor. 12 out of 167 reviews" "
Rating 2 - Terrible. 9 out of 167 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Stayed 1 night in Jul 2024

4/10 Poor

Yamile

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It is an old building so they constantly have problems with the water pipes. The day we checked in at 1pm there was no water, and so we were until 6pm Approx. The attention of front desk people wasn't so kind. Includes breakfast. The restaurant staff is quite friendly.
Stayed 1 night in Jul 2024

6/10 Okay

Alison, Philadelphia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Maria

Stayed 1 night in Apr 2024

6/10 Okay

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I wished that there was more support for non-English speaking clients but otherwise the property met our expectations for a hotel in Villahormosa downtown. The hotel is across the street from the start of the upgraded walking streets with shops and eateries. We chose to dine at the hotel to be safe. We were thankful for the cafe in the hotel. All of the staff was helpful and kind even though the langauage barrier was challenging.
Stayed 1 night in Feb 2024

2/10 Terrible

HUGO, Georgetown

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Every time I make a hotel reservation thru Expedia I get the worst room the hotel has. And this time it was the same thing. First, the check in it took over an hour to get a room. They need it to get paid first by Expedia. Then I was giving a noise room on the second floor. it seems the hotel air conditioning system was outside the room. I asked for another room and Francisco gave me a room facing the local bars. The loud music didn’t stop until 5am. We got out of the hotel a left at 6am. Horrible place.
Stayed 1 night in Jan 2024

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Eduardo, Mission

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The facilities were very clean and staff amazing.
Stayed 1 night in Jul 2023

10/10 Excellent

ELIZABETH

Travelled with family
Liked: Cleanliness, staff & service
The prpoerty is nice🙃...very secure. There's a security guard 24/7. The restaurant has a good menu and the service is excellent. Hot water, the elevator, the house keepers and AC worked well all the time. Great downtown location. Plan to do your activities early. At night many bars open and that brings a different scenario, overall, I would stay there again, I do recommendations it.
Stayed 2 nights in Feb 2023

8/10 Good

ÁNGEL

Stayed 1 night in Dec 2022

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2022

4/10 Poor

Cristian, Hattiesburg

Travelled with partner
Disliked: Property conditions & facilities
I’m make my booking for two rooms, on my Expedia app apear the two room. At the hotel only apear one room, the room had an unpleasant odor, and hair in the shower

4/10 Poor

Adrian

Disliked: Staff & service, property conditions & facilities, room comfort
Do not recommend it.
Front desk charged us even though we prepaid for the room. I did not remember because it was a multiple stop trip, so I paid.Staff was horrible, Mariana needs A LOT of training. Room smells like cigarettes because people smoked in the room and left the cigarette butts by the window.Mattress was old, towels smelled like smoke too. Nobody seems to know what is going on. The only area in which the hotel was excellent, was the friendly and very helpful waiter at the breakfast. I will hire him any day!!!!
Stayed 1 night in Jul 2022

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Decent economic hotel. I appreciated the air conditioning as the city was very hot and humid. I’m traveling with 2 small dogs and the hotel was very accommodating. I didn’t care for the city if Villahermosa, very dirty and not pet friendly. Naturally, I spent all my time in the hotel.
Stayed 2 nights in Jul 2022

10/10 Excellent

jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2022

10/10 Excellent

Jorge

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. The hotel feels part of city’s life. Restaurant hosts locals.
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Stayed 5 nights in Feb 2020

10/10 Excellent

fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable with Public nice restaurant. Great location
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
The property was noisy but not terrible. The bathroom smelled and there was a sense of insecurity in the entire city.
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The buffet breakfast was good ... they had 24 hour laundry service ...
Stayed 1 night in Dec 2018

8/10 Good

Koen, Cancun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value in central Villahermosa
Good choice considering their accesible rates. Room is small but comfortable enough. Friendly staff and a decent restaurant.
Stayed 3 nights in Jan 2018

8/10 Good

Dave and Carol, Evergreen, Colorado, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our Stay
On arrival, the room we were given was located right off the main street with lots of street noise in our room. On our request, we were moved to a quieter location with no problems. We were given 2 bottles of water every morning and there was a large water jug in the hallway to refill your water bottles also. Wifi was good, plenty of hot water, bed was comfortable, A/C worked well, also free secure parking. We were with in walking distance of eating establishments, a Soriana was very close. Taxi transportation was easy and only cost 30 pesos no matter where we went. We spent on day at La Venta (60 mi. away which we took our motorcycle to). Very interesting. The staff were all helpful and accommodating.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
Great little hotel in downtown area of Villahermosa. Room was small but nice. Not a good hotel if you can't do stairs as there is no elevator.

4/10 Poor

Joseph, College Park, Md

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Unhappy
Very noisy all night long. We are handicapped and it took a long time to get help with the luggage. A lot of steps. Not good for older people.