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Villarrica Park Lake by Enjoy

5.0 star property
5-star beachfront hotel with 2 bars/lounges

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Photo gallery for Villarrica Park Lake by Enjoy

Indoor pool, outdoor pool, pool umbrellas
Exterior detail
Deluxe Suite, Lake View
Deluxe Suite, Lake View | Lake view
Sauna, steam room, body treatments, body scrubs, facials
Reviews
8.8

Excellent

Popular amenities

  • Pool
    PoolPool
  • Spa
    SpaSpa
  • Parking included
    Parking includedParking included
  • Air conditioning
    Air conditioningAir conditioning
  • Laundry
    LaundryLaundry
  • Housekeeping
    HousekeepingHousekeeping

Explore the area

Map
Camino Villarrica Pucon Km 13, Villarrica, 4930000
  • Popular LocationLake Villarrica4 min walk
  • Popular LocationEnjoy Pucon Casino12 min drive
  • Popular LocationPucon Beach14 min drive
  • AirportValdivia (ZAL-Pichoy)112 min drive

Room options

View all photos for Junior Suite, Lake View

Junior Suite, Lake View

Junior Suite, Lake View

  • 72 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Lake View

Superior Room, Lake View

Superior Room, Lake View

  • 46 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Deluxe Suite, Lake View

Deluxe Suite, Lake View

Deluxe Suite, Lake View

  • 90 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 170 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

About the area

Villarrica

On the beach.You'll be within half a mile (1 km) of Lake Villarrica and 9 miles (15 km) of Museo Mapuche Pucon. Also within 9 miles (15 km) are Santa Clara Monastery and La Poza.

What's nearby

  • Lake Villarrica - 4 min walk
  • Enjoy Pucon Casino - 12 min drive
  • Cascadas de Rio Turbio - 13 min drive
  • Pucon Beach - 14 min drive
  • La Poza - 15 min drive

Getting around

  • Valdivia (ZAL-Pichoy) - 113 min drive

Restaurants

  • ‪Cafe de la P - ‬11 min drive
  • ‪Mamacocha - ‬5 min walk
  • ‪Onces Alemanas - ‬7 min drive
  • ‪Banus - ‬11 min drive
  • ‪Leli Pillan - ‬20 min walk

About this property

Villarrica Park Lake by Enjoy

5-star beachfront hotel with 2 bars/lounges
Villarrica Park Lake by Enjoy offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A health club, spa services, and a library are also featured at the luxury Villarrica Park Lake by Enjoy. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

  • 70 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Coffee shop
  • Dining venue
Villarrica Park Lake by Enjoy offers 70 accommodations with minibars and laptop-compatible safes. Rooms open to furnished balconies. 42-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, complimentary toiletries, and hair dryers.

This Villarrica hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Aquarius. Services include facials, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free area shuttle

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Outdoor space

  • Furnished balcony

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 71.31 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one way)
  • Rollaway bed fee: USD 71.31 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

We should mention

  • One child 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Enjoy Park Lake Villarrica Hotel
Enjoy Hotel
Enjoy Park Lake Villarrica
Villarrica Park Lake by Enjoy
Villarrica Park Lake Hotel
Villarrica Park Lake Hotel Enjoy
Villarrica by Enjoy
Enjoy Park Lake Villarrica
Villarrica Park Lake By Enjoy
Villarrica Park Lake by Enjoy Hotel
Villarrica Park Lake by Enjoy Villarrica
Villarrica Park Lake by Enjoy Hotel Villarrica

Villarrica Park Lake by Enjoy Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 116 reviews" "
Rating 8 - Good. 26 out of 116 reviews" "
Rating 6 - Okay. 8 out of 116 reviews" "
Rating 4 - Poor. 8 out of 116 reviews" "
Rating 2 - Terrible. 1 out of 116 reviews" "

9.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Joeri

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

RUDI

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Dec 2019

2/10 Terrible

JuanM, Santiago, Chile

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
It’s falling apart Service is not good Meals are deficient in quality and taste Spa only has ONE sauna working, the steam room was inoperative I was not even offered a room upgrade when checking in, despite being Expedia Gold member Breakfast only has cold items, if you want omelettes or fried eggs, you’ll have to pay an extra USD4 (unbelievable) Avoid at all costs
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, room service was delicious, property is excellent condition, comfy beds, beautiful views !
Stayed 5 nights in Nov 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The view is the best part. From every window there is a stunning view of the beautiful lake. The rooms are neglected and worn down...stained carpet, peeling wallpaper, linens that smell bad. The pillows smelled like dirty hair from previous people who had used them. The bed needs to be replaced..it sags on the edges and the middle. I had stuffed the pillows in the closet to get rid of the odor..and when the housekeeper stopped by in the afternoon I told her and showed her the pillows and she brought me 2 clean ones. The housekeeping staff was very nice and helpful. When I made the reaervation I had asked for 2 double beds but they gave me one bed. Then, I called to order room service at 10pm and nobody answered..I called twice and it just rang and rang. I had to eat stale potato chips from the mini bar in the room..$3.50 and I went to sleep hungry. They are also doing major construction at the hotel..there is noise and workers and equipment by the pool area and other common areas. It was not a relaxing stay.
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location with good views out over the lake. However I was disappointed in the restaurant and the waiting staff as well as the ability to get extras like ice in the room
Stayed 2 nights in Feb 2019

6/10 Okay

Hector, Costa Rica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Overall the rooms are nice, the location and the amenities are great. There are couple of things, that I did not liked during my stay. First, I was not able to get towels at the pool, I did asked 6 times during 3 days and only one time I was lucky to get a clean towel. Secondly, we had a bad experience at the lounge bar, after 25 minutes no one went to take our order, I had to order directly to the bartender. Then another 20 minutes for a couple of Mojitos and another 15 minutes for a salad and a chicken plate. The breakfast is fine and included with the stay.
Stayed 3 nights in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Amazing view!!! Love the place!
Stayed 4 nights in Jan 2019

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place with suburb views
Stayed 1 night in Jan 2019

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stellar stay at Park Lake Resort
The Enjoy Park Lake Resort is situated half way between Villarrica and Pucón on the main access road to each community. The property sports commanding views of Lake Villarrica in both their common areas and guest rooms. The room we were given was palatial in size, with two bathrooms, a separate living and bedroom space, and a generous patio. A suite far nicer than anticipated. Breakfast was included, and the buffet was varied, with those same stunning views. Though close to towns with great dining options, you won’t be disappointed by the selection and quality if you decide to stay in place. Lastly, the Park Lake’s spa facilities contain both indoor and outdoor pool options, and a deep array of spa treatments from hair care services to massage. The service may have been aloof, but was prompt and professional. A relaxing and top notch vacation spot!
Stayed 4 nights in Dec 2018

8/10 Good

Raul, Chillan, Chile

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view from my room to the lake. Wonderful!
Stayed 1 night in Nov 2018

10/10 Excellent

Affonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villarica - Punco - South Chile
The hotel is really very good, nice view and good breakfast, in my opinian it´s necessary to control the parking, during the weakend the hotel rent the 3ª floor for privat events and the parking don´t have capacity.
Stayed 3 nights in Nov 2018

10/10 Excellent

juan, santiago, chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent stay, frienly staf, great spa, excellent breakfast,
Stayed 7 nights in Oct 2018

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great hotel very comfortable bed excellent breakfast
Stayed 2 nights in Oct 2018

10/10 Excellent

Teresa, Grand Forks ND

Liked: Staff & service
Stayed 3 nights in Oct 2018

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Excellent hotel. Everything was great, beautiful setting and comfortable bed. Really super breakfast.
Stayed 1 night in Oct 2018

10/10 Excellent

J., Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not expecting that!
Enjoy Park Lake Villarrica was a bargain and a very pleasant stay. Having booked our stay much earlier in the year, from overseas, and for a considerably reduced rate (thanks Expedia!) it was a pleasant surprise to check in to such a large, luxurious and comfortable room. The hotel itself is lovely, grand and very welcoming. The staff were friendly and pleasant. Our included breakfast was delicious, with loads of variety and our dinner in the restaurant was fresh and interesting. I was very happy with our stay and have recommended it to several people since.
Stayed 2 nights in Sep 2018

10/10 Excellent

Richardo, Santiago, Chile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is really a unique Hotel, confortable, great rooms, enviroment, staff very friendly, clean.
Stayed 1 night in Sep 2018

10/10 Excellent

Fredric

A Most Appropriately Named Hotel - Enjoy Park Lake
Fantastic experience. Great combination of rustic beauty and more upscale elegance. Stunning views of the lake and mountains with a nice balcony to sit out when the weather is agreeable. The staff are superb and the food for breakfast and in the restaurant is outstanding. Even a nice wine selection for the evening. Close enough to town but still remote that you are in this wonderful world of quiet nature. This is a great hotel.
Stayed 2 nights in Sep 2018

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok, the service excelent!

10/10 Excellent

JODY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AWESOME, beautiful place!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Villarrica Park Lake
By far best place in the area
Stayed 1 night in Jan 2018

4/10 Poor

Scott

Hopeless
They don't offer airport transfers unless you are a group of 6 ( and you only find that out if you can find an email for them and the bother to reply, it took me a 5 attempts ) They did not have the room I had booked and paid for. They claim they had no information from Expedia. I had booked a superior twin , with two double beds. I got a standard double They were in no hurry at all to convert the room into a twin . I had to nag them several times The free welcome drink is only for a soft drink ? I did not give them a credit card guarantee for extras, so the mini bar stays firmly locked. So I was surprised when we were charged $5 for the bottle of water in the room . Scandalous, oh and no you can’t use the free drink voucher for that either ! Bizarrely at breakfast, they have the typical egg station , but if you want them to make you an oblate that will be an extra $5!. Just makes no sense, they will do you very badly made fried eggs. The steak we had was so overcooked it was not worth eating.
Stayed 2 nights in Nov 2017

8/10 Good

Leah , New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely spacious hotel
Wonderful facilities with amazing views. Except breakfast in a relaxed atmosphere.
Stayed 5 nights in Nov 2017

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place in the heart of the South of Chile
This is a very beautiful Hotel, everybody was very kind. The breakfast mix some food from Chile and tipical food from the US breakfast. The only problem is the limited amount of dishes from the restaurant.
Stayed 8 nights in Oct 2017