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Gran Hotel Lakua

5.0 star property
5-star luxury hotel near Europa Conference and Exhibition Centre

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Photo gallery for Gran Hotel Lakua

Couples treatment rooms, deep-tissue massages, massages
Couples treatment rooms, deep-tissue massages, massages
Point of interest
Exterior
In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

Map
C/ Tarragona 8, Vitoria-Gasteiz, Alava, 01010
  • Fernando Buesa Arena
    ‪7 min drive‬
  • Mendizorroza Stadium
    ‪8 min drive‬
  • Cathedral of Santa Maria de Vitoria
    ‪10 min drive‬
  • Vitoria (VIT)
    ‪9 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom

Apartment, 1 Bedroom

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Standard Twin Room

  • 28 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room Single Use

  • 32 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout drapes

Superior Double Room

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room Single Use

In-room safe, desk, laptop workspace, blackout drapes

Standard Double Room Single Use

  • 28 sq m
  • Sleeps 1
  • 2 Twin Beds

About the area

Vitoria-Gasteiz

Arriaga-Lakua stay.Your stay at this Arriaga-Lakua hotel places you within 2 miles (3 km) of Europa Conference and Exhibition Centre and Cathedral of Santa Maria de Vitoria. Museo Fournier de Naipes and University of the Basque Country are also within 3 miles (5 km).

What's nearby

  • Fernando Buesa Arena - 7 min drive - 5.5 km
  • Virgen Blanca Square - 7 min drive - 4.2 km
  • University of the Basque Country - 8 min drive - 5.5 km
  • Mendizorroza Stadium - 8 min drive - 5.8 km
  • Cathedral of Santa Maria de Vitoria - 10 min drive - 4.1 km

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 17 min drive
  • Vitoria (VIT) - 9 min drive

Restaurants

  • ‪Centro Asturiano Covadonga - ‬9 min walk
  • ‪Cafetería Morgan - ‬7 min walk
  • ‪The Colors - ‬9 min walk
  • ‪Harley Davidson - ‬14 min walk
  • ‪Restaurante Basajaun - ‬13 min walk

About this property

Gran Hotel Lakua

5-star luxury hotel near Europa Conference and Exhibition Centre
Gran Hotel Lakua offers its guests a full-service spa, a sauna, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and meeting rooms are available. Event space at this hotel measures 495 square feet (46 square meters) and includes conference space. Spa services, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury Gran Hotel Lakua. For a fee, parking is available.

This 5-star Vitoria-Gasteiz hotel is smoke free.

  • 1 building
  • 145 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 495 sq ft of conference space
  • 46 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Gran Hotel Lakua offers 145 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with digital channels. Bathrooms include bathtubs and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages and massages.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (EUR 14 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; EUR 17 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 55-inch smart TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 17 for adults and EUR 10 for children
  • Covered self parking fee: EUR 14.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - A01281187
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is A01281187. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number HVI-00382

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Exe Gran Hotel Lakua
Exe Gran Hotel Lakua Vitoria
Exe Gran Lakua
Exe Gran Lakua Vitoria
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua
Gran Lakua Vitoria-Gasteiz
Gran Lakua
Gran Hotel Vitoria Gasteiz
Gran Hotel Lakua Hotel
Gran Hotel Lakua Vitoria-Gasteiz
Gran Hotel Lakua Hotel Vitoria-Gasteiz

Gran Hotel Lakua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 85 out of 195 reviews
Rating 8 - Good. 78 out of 195 reviews
Rating 6 - Okay. 22 out of 195 reviews
Rating 4 - Poor. 6 out of 195 reviews
Rating 2 - Terrible. 4 out of 195 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Susan, Aberdeen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. Unusual to have to pay to use the swimming pool and sauna in a 5 star hotel. Limited eating options.
Stayed 6 nights in Jul 2024

10/10 Excellent

Martyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and the service was excellent. Beautiful rooms and a short walk into town.
Stayed 1 night in Jun 2024

6/10 Okay

Mauricio

Stayed 1 night in Jun 2024

10/10 Excellent

Rafael A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent. Staff is very courteous and professional.
Stayed 1 night in Jun 2024

2/10 Terrible

Lynne

Stayed 1 night in Apr 2024

10/10 Excellent

VU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No Microwave
Stayed 6 nights in Feb 2024

2/10 Terrible

Megan

Stayed 1 night in Jan 2024

4/10 Poor

Gareth, Warwick

Travelled with partner
Disliked: Property conditions & facilities
Just a sad looking hotel. I’m sure it was once nice, but now too tired
Stayed 1 night in Jul 2023

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort

Nice hotel, bit worn.

Nice hotel for a business stay. Maybe little bit worn
Stayed 1 night in Dec 2021

8/10 Good

Marco

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good But sad we need to paid 20€ by hour to access to the pool .
Stayed 4 nights in Oct 2021

8/10 Good

Lorna

Travelled with group
Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021

8/10 Good

Kristina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

Perfect stay for our business trip. Clean and had everything we needed
Stayed 1 night in Jan 2021

6/10 Okay

David

Business traveller
Stayed 2 nights in Dec 2020

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Large modern hotel 2 miles from city centre. Rooms large and well equipped, excellent dining on site, good gym, underground car park not expensive. Easy to find from A1.The barman does a great gin and tonic!
Stayed 1 night in Sep 2019

4/10 Poor

Andrea

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2019

10/10 Excellent

C. G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel!

The Basque Country is one of my favorite places in the world. Vitoria is the more formal, conservative city of the big 3 that includes Bilbao and San Sebastian - a bit more progressive. But Vitoria has much to offer and is a good center base to be all over the area. The Grand Hotel Lakua is my place of preference - local flavor, professional, attentive service and a very comfortable hotel. The only negative is that it's location is not central and towards the highway. But this is not a big city and everything is relatively close by. I've stayed here before and my experience was equally good. The restaurant is good and the cafe on the end of the building is also very good and inviting. Breaksfasts are excellent. Highly recommended!
Stayed 2 nights in Apr 2019

10/10 Excellent

Odette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent price for 5* hotel

Good stop over place and well priced. Great facilities but the Breakfast too pricey. Also didn’t like the see through glass door for the toilet. Parking was ok but limited. Otherwise, a great hotel.
Stayed 1 night in Aug 2018

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Food

The hotel is nice have stayed there three times, this time sent food away very bad, did take it of the bill, but no the point.
Stayed 1 night in Jan 2018

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Arrived late at night after a long journey to find the cafe was still open which was fantastic. Served by friendly staff and the food was very tasty. Our room was spacious and quite plush with a comfy bed and fridge. On the outskirts of town which was very convenient for us. Highly recommend and would definitely stay again
Stayed 1 night in Jun 2017

8/10 Good

Ali

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is nice, staff could be more friendly. Its almost 10-15 min from the city center.