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Jardines de Uleta Suites

4.0 star property
4-star aparthotel in Mendizorrotza

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Photo gallery for Jardines de Uleta Suites

Lobby
Banquet hall
Front of property
Ballroom
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Outdoor space
  • Room service
  • Parking available

Explore the area

Map
Uleta 1, Vitoria-Gasteiz, Alava, 1007
  • Basilica of San Prudencio de Armentia
    ‪7 min walk‬
  • Mendizorroza Stadium
    ‪15 min walk‬
  • Armory Museum of Alava
    ‪4 min drive‬
  • Vitoria (VIT)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • 35 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, City View

Family Room, City View

Family Room, City View

  • 75 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Standard Room, City View

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, City View

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 80 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Triple Room, 3 Single Beds, City View

Triple Room, 3 Single Beds, City View

Triple Room, 3 Single Beds, City View

  • 55 sq m
  • Studio
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 49 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hotel Silken Ciudad de Vitoria

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (537)
The price is CA $157
per night
CA $172 total
includes taxes & fees
8 Mar - 9 Mar
Hotel Silken Ciudad de Vitoria

About the area

Vitoria-Gasteiz

Mendizorrotza stay.Within a 15-minute walk of this Mendizorrotza aparthotel, you'll find Basilica of San Prudencio de Armentia and Bellas Artes Museum. Mendizorroza Stadium and Palace of Ajuria Enea are also within 2 miles (3 km).
View more Aparthotels in Vitoria-GasteizOpens in a new window

What's nearby

  • Mendizorroza Stadium - 15 min walk
  • Armory Museum of Alava - 4 min drive
  • Virgen Blanca Square - 5 min drive
  • University of the Basque Country - 5 min drive
  • Cathedral of Santa Maria de Vitoria - 10 min drive

Getting around

  • Vitoria (VIO-Vitoria-Gasteiz Train Station) - 7 min drive
  • Vitoria (VIT) - 20 min drive

Restaurants

  • ‪Don Producto y Tu - ‬9 min walk
  • ‪Garoka - ‬12 min walk
  • ‪Om Cafe & Club - ‬19 min walk
  • ‪Los Guaranis Bar Restaurante - ‬17 min walk
  • ‪Lvdvs - ‬19 min walk

About this property

Jardines de Uleta Suites

4-star aparthotel in Mendizorrotza
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available.

WiFi and wired Internet are free in public spaces. A fitness center, a rooftop terrace, and a vending machine are also featured at Jardines de Uleta Suites. For a fee, parking is available.

This 4-star Vitoria-Gasteiz aparthotel is smoke free.

  • 1 building
  • 102 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Coffee shop
  • Dining venue
Jardines de Uleta Suites offers 102 accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. LCD televisions come with premium satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Free WiFi

Parking and transportation

  • Secured covered self parking on site (EUR 14 per day)
  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)

Family friendly

  • Playground
  • Babysitting (surcharge)

Restaurants on site

  • Cafetería El Colmado

Food and drink

  • Shared microwave
  • Water dispenser

Dining

  • Full breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 16 for adults and EUR 16 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges
  • Snack bar/deli
  • Room service available

Bedrooms

  • Premium bedding
  • Down comforter
  • Hypo-allergenic bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Toilet paper
  • Hair dryer
  • Eco-friendly toiletries
  • Towels provided
  • Soap
  • Free toiletries

Living spaces

  • Living room

Entertainment

  • LCD TV with satellite service

Outdoor areas

  • Rooftop terrace
  • Terrace
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry service
  • Laundry facilities

Work spaces

  • 1 meeting room
  • Business center
  • Conference space

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals exempt from fees
  • Pet friendly
  • EUR 25 per pet per day
  • 1 total (up to 15 lbs per pet)
  • Welcoming dogs only

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Soundproofing
  • Wheelchair accessible
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Safe
  • Multilingual staff
  • Phone
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • In-room massages

Things to do

  • Fitness center
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Mountain biking nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 102 rooms
  • 3 floors
  • 1 building
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 15 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 14 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property uses a grey water recycling system
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, and Eurocard. Cash is not accepted. This property uses a grey water recycling system. The property is professionally cleaned.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Jardines de Uleta Suites
Hotel Jardines de Uleta Suites Vitoria
Jardines de Uleta Suites
Jardines de Uleta Suites Vitoria
Hotel Jardines Uleta Suites Vitoria-Gasteiz
Hotel Jardines Uleta Suites
Jardines Uleta Suites Vitoria-Gasteiz
Jardines Uleta Suites
Jarnes Uleta Suites VitoriaGa

Jardines de Uleta Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 105 out of 200 reviews
Rating 8 - Good. 64 out of 200 reviews
Rating 6 - Okay. 19 out of 200 reviews
Rating 4 - Poor. 7 out of 200 reviews
Rating 2 - Terrible. 5 out of 200 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Peter

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Mona

Business traveller
Liked: Cleanliness, amenities
I always stay here when i come to vitoria
Stayed 1 night in Jun 2024

10/10 Excellent

Mona

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms cmfortable and clean in a ice neighbourhood . 30 min walk to city center
Stayed 1 night in Jun 2024

8/10 Good

Rae

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great parking garage with plenty of interior height. Well lighted and attractive. The room was great. Had a large TV good Internet, comfortable bed high quality linens.
Stayed 1 night in May 2024

6/10 Okay

Daniel

Travelled with family
Disappointing
Have stayed here many time and always been happy, however was extremely disappointed this time with rooms, quality of the breakfast and unfriendly staff.
Stayed 2 nights in Sep 2023

8/10 Good

Artur

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Sebastian

Business traveller
Liked: Cleanliness, room comfort
Great Experience at Sercotel!
Great experience and service! My girlfriend and I stayed at Sercotel Jardines de Uleta Suites during our trip to Vitoria-Gasteiz for the Ironman race. The hotel is located about 25-30 minute walk from the city center. Lorena at the front desk was absolutely amazing, genuine and had great energy. The rooms were much larger than anticipated and the breakfast buffet was quite enjoyable.
Stayed 5 nights in Jul 2023

10/10 Excellent

Lauren

Liked: Cleanliness, room comfort
An amazing hotel and a lovely experience
Absolutely incredible hotel!! We booked for the Azkena Rock Festival and were stunned when we arrived at the property. Our suite was massive, with a full size kitchen, gorgeous bathroom and bedroom and lovely views. Excellent hotel facilities and really lovely accommodating staff. Cleaners came and were flexible as to when they came. A 10 minute walk to the festival, close to bus routes.
Stayed 2 nights in Jun 2023

8/10 Good

Martin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The suite was beautiful and clean and the staff were fantastic. However not being allowed to use the kitchen in our suite because it’s only for those who rent for a minimum of four nights is extremely disappointing. (We had the suite for 3 nights). Also no coffee machine in our room or at least a free coffee station in the lobby is super disappointing considering the room was pretty expensive.
Stayed 3 nights in Jun 2023

8/10 Good

john

Travelled with family
Liked: Cleanliness, room comfort
gem found by accident
excellent value for money, spacious appartment room with full kitchen (!!)
Stayed 1 night in Aug 2021

10/10 Excellent

FELIPE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boca Juniors
Fueron dos noches con una excelente atención
Stayed 2 nights in Nov 2019

10/10 Excellent

Susan U

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay in a grand hotel
Surprised at the size of room.really big Food very good quality
Stayed 1 night in Sep 2019

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Nov 2018

6/10 Okay

Anonymous, England

Disliked: Staff & service, room comfort
Spacious, but we were very disappointed that if you wanted to use the kitchen facility you had to pay 30 euros per night! They even turned the water off in the kitchen. No cup and saucer, teaspoon, absolutely nothing! So although first impression was that the apartment was great, in fact, it was pointless really, would have preferred somewhere smaller and friendly. Would definitely return to Vitoria-Gasteiz but not to this hotel, sorry!
Stayed 4 nights in Jul 2018

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb
Hotel was excellent. Best I have stayed in. Did not use the rooms kitchen . A bit expensive to use it as an added cost to the room. There is no need anyway as after a beautiful short walk into the city it is a gastronomic heaven and so cheap!!! Will definitely stay there again. Only thing missing is a pool
Stayed 6 nights in Jun 2018

6/10 Okay

pippa, New Zealand

Liked: Staff & service
Good staff, OK hotel
Staff really helpful. Hotel kitchen set up wasn't well thought out. The cutlery and crockery came in a big box. No tea towel or wiping up cloth. No detergent. If a full kitchen is provided then it should be of a much higher standard. We ended up not using it as it wasn't user friendly. Good beds, good spaces.
Stayed 2 nights in Sep 2017

10/10 Excellent

Luiza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price quality ratio
We had a good experiecen, we loved that the room was big and clean.I recommend!
Stayed 1 night in Aug 2017

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wellington wished he had had such lovely hotel
Excellent, tastefully designed modern hotel with - spacious rooms featuring separate living, kitchen and sleeping areas. Spotlessly clean - located in a lovely residential area. Rooftop bar with outstanding views. Good to have the kitchen facilities for the fridge and sink but disappointed that the full use of the kitchen and provision of tea/coffee maker would incur a hefty additional charge. Arrived on Sunday - useful to know that everything locally closes on Sunday afternoon.
Stayed 1 night in Aug 2017

10/10 Excellent

hungrytraveller, toronto, canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice big 1 bedroom suite with a view
This hotel is a great value for your money. Staff was friendly and helpful and it is also in a beautiful building. The breakfast is also great. We stayed just one night but was glad we stayed there.
Stayed 1 night in Jun 2017

10/10 Excellent

Nikolai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service. Stayed with my family. Excellent stay. Thank you.

10/10 Excellent

Miguel, VA, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple's retreat
The front office manager was excellent in providing orientation and great tips for 'tapas/montaditos' in town. We're lucky by getting a room on the 7th floor with a veranda beautiful view over the beach.

10/10 Excellent

Denise, Merseyside

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
After a change if travel plans this hotel was a gem of a find. We only had 1 night unfortunately, could easily have stayed longer. The suite was luxurious, staff excellent and breakfast superb. Only downside was no kettle to make hot drink. Small detail but did not detract from the hotel.

8/10 Good

Justin, Montana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay in Vitoria - Gasteiz
This is a great hotel if you're planning a longer stay (i.e. 4 days or more). It's more like a condo or apartment complex than a hotel and it's just far enough from the downtown area that you'll want to drive. The rooms, which are really suites, are beautiful and very modern with lots of space, but you'll have to push the staff at the front desk a little if you want something.