Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property
3-star hotel near National Air and Space Museum

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Exterior
Seasonal outdoor pool
Seasonal outdoor pool
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪3 min walk‬
  • National Mall
    ‪5 min walk‬
  • Smithsonian Institution
    ‪8 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪14 min drive‬

Room options

Standard Room

  • 42 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Queen Beds (High Floor)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds (Communications)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Washington

Southwest stay.At this Southwest hotel, you'll be within a 5-minute walk of National Air and Space Museum and National Mall. Capital One Arena and Washington Monument are also within 2 miles (3 km).

What's nearby

  • National Air and Space Museum - 3 min walk
  • National Mall - 5 min walk
  • Capital One Arena - 19 min walk
  • Washington Monument - 1 min drive
  • White House - 5 min drive

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 12 min drive
  • Ronald Reagan Washington National Airport (DCA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪FAA Cafeteria - ‬3 min walk
  • ‪Capitol Bistro - ‬1 min walk
  • ‪Dolcezza at the Hirshhorn - ‬6 min walk
  • ‪Panda Express - ‬9 min walk

About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

3-star hotel near National Air and Space Museum
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

  • 1 building
  • 536 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1980
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Secured covered extended parking on site (USD 53.10 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 19-30 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 53.10 per day (in/out privileges)
  • Covered extended parking fee: USD 53.10 per day
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property uses geothermal energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1324 out of 2629 reviews
Rating 8 - Good. 752 out of 2629 reviews
Rating 6 - Okay. 345 out of 2629 reviews
Rating 4 - Poor. 134 out of 2629 reviews
Rating 2 - Terrible. 74 out of 2629 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Jose L

Stayed 4 nights in Jan 2025

10/10 Excellent

MATTHEW, buffalo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, good location but not a lot of eating options close by. Staff is fabulous.
Stayed 2 nights in Dec 2024

10/10 Excellent

Yonnas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around great experience.
Stayed 1 night in Nov 2024

6/10 Okay

Thomas

Stayed 2 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
In our first room, the sink faucet leaked even when turned off, and all of the towels and toilet tissue got soaked. The room that we ultimately got moved to, had a blocked drain in the tub/shower.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing negative about this property. Excellent location, professional staff and convenient for all transportation requirements. Will definitely reconsider this hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Martin Louie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Limited dining options around the area
Stayed 1 night in Nov 2024

10/10 Excellent

Martha E., Las Vegas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Nov 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service
Very convenient for a visit to the National Mall and museums
Stayed 3 nights in Oct 2024

10/10 Excellent

Darling

Stayed 1 night in Oct 2024

10/10 Excellent

Lacee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Alexandra

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

John, Charlottesville

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 1 night in Nov 2024

8/10 Good

Crystal

Liked: Cleanliness, amenities, property conditions & facilities
Close to museums and National Mall.
Stayed 3 nights in Aug 2024

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Pretty sure we had bed bugs bites. Tried to get different room. Woman was horrible. Gave me a room next to elevator with no air conditioning. Tried to talk to manager, but he was “on a break.” Reached out after stay and never heard back. Also had fire alarm go off and everyone had to evacuate. No communication at all after event. Very disappointed in how treated and la k of communication from management.
Stayed 4 nights in Jul 2024

8/10 Good

Abbas

Stayed 2 nights in Nov 2024

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

David

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Not cleaned and supplied
Stayed 2 nights in Oct 2024

10/10 Excellent

Lilly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Speedy check in
Stayed 1 night in Nov 2024

10/10 Excellent

John S

Liked: Amenities
Staff was very helpful and professional.
Stayed 13 nights in Nov 2024

10/10 Excellent

Tushar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely close to National Mall area
Stayed 2 nights in Nov 2024

10/10 Excellent

Amanda E

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!! Walkable to National Mall! Plenty of transportation available right outside the door.
Stayed 5 nights in Oct 2024

8/10 Good

Daphne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay stay. Bed was good Bathroom sink leaks
Stayed 1 night in Nov 2024