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Holiday Inn Washington Capitol - Natl Mall by IHG

3.0 star property
3-star hotel near National Air and Space Museum

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Photo gallery for Holiday Inn Washington Capitol - Natl Mall by IHG

Exterior
Exterior
Seasonal outdoor pool
Exterior
Seasonal outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping

Explore the area

Map
550 C St SW, Washington, DC, 20024
  • National Air and Space Museum
    ‪3 min walk‬
  • National Mall
    ‪5 min walk‬
  • White House
    ‪5 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪14 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • 42 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

Standard Room, 2 Queen Beds (High Floor)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Communications)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Communications)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed with Sofa bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

Standard Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Washington

Southwest stay.At this Southwest hotel, you'll be within a 5-minute walk of National Air and Space Museum and National Mall. Capital One Arena and Washington Monument are also within 2 miles (3 km).

What's nearby

  • National Air and Space Museum - 3 min walk - 0.3 km
  • National Mall - 5 min walk - 0.5 km
  • Capital One Arena - 19 min walk - 1.6 km
  • Washington Monument - 1 min drive - 1.6 km
  • White House - 5 min drive - 3.6 km

Getting around

  • L'Enfant Plaza Station - 3 min walk
  • Washington Union Station - 12 min drive
  • Ronald Reagan Washington National Airport (DCA) - 14 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪FAA Cafeteria - ‬3 min walk
  • ‪Capitol Bistro - ‬1 min walk
  • ‪Dolcezza at the Hirshhorn - ‬6 min walk
  • ‪Panda Express - ‬9 min walk

About this property

Holiday Inn Washington Capitol - Natl Mall by IHG

3-star hotel near National Air and Space Museum
Holiday Inn Washington Capitol - Natl Mall by IHG offers its guests a 24-hour fitness center and a seasonal outdoor pool. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and 7 meeting rooms are available. Event space at this hotel measures 8000 square feet (743 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Washington Capitol - Natl Mall by IHG. Parking is available for a fee.

This 3-star Washington hotel is smoke free.

  • 1 building
  • 536 guestrooms or units
  • 9 levels
  • 2 dining venues
  • 8000 sq ft of conference space
  • 743 sq m of conference space
  • Built in 1980
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Holiday Inn Washington Capitol - Natl Mall by IHG offers 536 accommodations with safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

Arabic, English, French, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (USD 59 per day)
  • Secured, covered extended parking on site (USD 59 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 19 to 30 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Handrails in stairways
  • Pool hoist on site
  • Portable bathtub seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 150.00 per accommodation, per stay, plus a deposit of USD 150 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 150 lbs per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 to 30 per person
  • Covered self parking fee: USD 59.00 per day (in/out privileges)
  • Covered extended parking fee: USD 59.00 per day
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property uses geothermal energy.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Washington-Capitol
Holiday Inn Washington-Capitol
Washington-Capitol Holiday Inn
Holiday Inn Washington-Capitol Hotel
Holiday Inn Washington - Capitol Hotel Washington Dc
Washington Dc Holiday Inn
Holiday Inn Capitol
Holiday Inn Washington Dc

Holiday Inn Washington Capitol - Natl Mall by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1431 out of 2757 reviews
Rating 8 - Good. 783 out of 2757 reviews
Rating 6 - Okay. 335 out of 2757 reviews
Rating 4 - Poor. 128 out of 2757 reviews
Rating 2 - Terrible. 80 out of 2757 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

John Gerald, St Augustine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property in a great location for viewing DC sites. The staff was friendly and helpful. The restaurant and bar was wonderful as well.
Stayed 3 nights in Apr 2025

4/10 Poor

Fernando, Littleton

Travelled with family
Disliked: Amenities, property conditions & facilities
Great location
Stayed 4 nights in Apr 2025

2/10 Terrible

Joey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First off we couldn’t sleep because the train was right outside our window. There was in ink pen in our sheets when we turned the bed down. Or tv didn’t work and the air condition sound like an airplane taking off. When I asked the lady downstairs if someone could look at it she replied with we don’t have time. Worst place I have ever stayed at. She said I would give you some money back but you booked with a third party so that’s the price you pay. I couldn’t believe how rude.
Stayed 4 nights in Apr 2025

10/10 Excellent

Gary

Stayed 4 nights in Feb 2025

10/10 Excellent

Mohammad Wali Ur

Stayed 4 nights in Feb 2025

6/10 Okay

Rosie

Stayed 1 night in Feb 2025

8/10 Good

Steven Jeffrey, Leimen

Stayed 6 nights in Feb 2025

10/10 Excellent

nelson, Lorton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to metro station
Stayed 1 night in Feb 2025

10/10 Excellent

Brenda J

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

rachel

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Stayed 4 nights in Jan 2025

8/10 Good

alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Lev

Liked: Staff & service
Disliked: Cleanliness
Stayed 4 nights in Jan 2025

8/10 Good

Shalimar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

norman

Stayed 1 night in Feb 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service
Carpet in room dirty. Rooms dark and dingy
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff accommodation bath, bathroom exceptional. I would recommend for all my family and friends. Very close to leffant station. We took the train in terminal 2 of Ronald Reagan airport. In less than 20 min we were at the hotel. Highly recommend!
Stayed 3 nights in Jan 2025

8/10 Good

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative was the faucets were lose and hard to operate
Stayed 3 nights in Feb 2025

10/10 Excellent

Mary Jo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mr. Kenny in front desk was amazing! He accommodated our requests and answered all our questions. Thank you IHG for letting us have that pull out sofa bed, made all the difference in our last minute family get together. Our family is blessed with how you value customer service. Thank you!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kathryn Lee, Bethany

Stayed 4 nights in Jan 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Great staff.
Stayed 3 nights in Jan 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Jan 2025

4/10 Poor

Kerment

Had to pay for parking
Stayed 3 nights in Jan 2025

8/10 Good

Donna, Westminster

Stayed 1 night in Feb 2025

10/10 Excellent

hansel

Liked: Cleanliness, staff & service
Amazing breakfast, staff very responsive Great location Downside bathroom clogged, they needed to change room
Stayed 4 nights in Dec 2024