2/10 Terrible
ELIZABETH, Warren
Travelled with family, Travelled with group
20 Jan 2025
Disliked: Cleanliness, staff & service, property conditions & facilities
This place was an absolutely nightmare.
Filthy walls, floors, linens, heater unit, and bathroom. Reeked of smoke & weed. The first room we were given reeked so badly of pot that my friend’s daughter went into an asthma attack 3 minutes in the door. 2nd & 3rd rooms smelled a bit better, but had un-mopped & unswept floors with spills & hair (not ours), dirt & god knows what smears & such on the walls & headboards, a ring in the toilet, & what looked like mud splatter on the shower curtain. Then there were the 2 beds. Both bedspreads were clearly dirty, with crusty stuff. The sheets on the left bed had blood stains & hair, & the sheets on the right bed & non-blood/fecal human discharge that was dried & flaking off. But, we were out of options so we went to the store & bought cleaning supplies & cleaned as best we could. When we showed the very nice cleaning lady the sheets she did not even bat an eye, as if this was the normal status. She went & got us ‘fresh’ sheets, & once we unfolded them the new set had a non-blood human fluid spot on them too! We complained, to no avail. The desk clerk seemed annoyed with the room switch requests & like this was just the status quo. Mind you, we paid through the nose for two nights at this slum of a hotel because of the weekend. We all slept on top of the sheets, fully clothed in our outerwear, because, in addition to the filth, the heater unit was caked in dust and filth, & we were afraid to turn it on. We left after 1 night.
ELIZABETH
Stayed 2 nights in Jan 2025
