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Medina Palms

4.5 star property
Family-friendly 4.5-star hotel with 3 outdoor pools

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Medina Palms

3 outdoor pools, sun loungers
Poolside bar
Couples treatment rooms, body treatments, hot stone massages
Luxury Villa | Front of property
Terrace/patio

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Plot 2, Turtle Bay Road, Watamu
  • Prawn Lake
    1 min walk
  • Watamu Beach
    17 min walk
  • PilliPan
    1 min walk
  • Malindi (MYD)
    30 min drive

Room options

View all photos for Villa with Private Pool

Villa with Private Pool

Villa with Private Pool

  • Sleeps 5
  • 3 Twin Beds and 1 Double Bed

View all photos for One-Bedroom Suite

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

One-Bedroom Suite

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Luxury Villa

  • 416 sq m
  • Sleeps 5
  • 1 King Bed, 2 Twin Beds and 1 Double Bed

View all photos for Luxury Villa, 3 Bedrooms

Luxury Villa, 3 Bedrooms

Luxury Villa, 3 Bedrooms

  • Ocean view
  • Sleeps 6
  • 1 Double Bed and 4 Large Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Deluxe Suite, 2 Bedrooms

  • 139 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Duplex Suite

Select Comfort beds, in-room safe, laptop workspace, iron/ironing board

Duplex Suite

  • 279 sq m
  • Sleeps 4
  • 1 Large Twin Bed and 1 Twin Bed

Similar properties

Pool

Hemingways Watamu

Pool
Spa
Kids pool
Parking included
4.5 out of 5, Wonderful, (44)
The price is CA $928
per night
CA $1,095 total
includes taxes & fees
10 Jan - 11 Jan
Hemingways Watamu

About the area

Watamu

Close to the beach.Stay at this Watamu hotel and you'll be within half a mile (1 km) of Prawn Lake and 2 miles (3 km) of Watamu Beach. Mida Creek and Watamu Marine National Park are also within 3 miles (5 km).

What's nearby

  • Prawn Lake - 1 min walk
  • Watamu Beach - 17 min walk
  • Mida Creek - 4 min drive
  • Watamu Marine National Park - 5 min drive
  • Ruins of Gedi - 16 min drive

Getting around

  • Malindi (MYD) - 30 min drive

Restaurants

  • ‪PilliPan - ‬1 min walk
  • ‪Licht Haus - ‬4 min drive
  • ‪Casa Tex Mex - ‬6 min drive
  • ‪Papa Remo Ristorante - ‬7 min drive
  • ‪crab shack - ‬8 min drive

About this property

Medina Palms

Family-friendly 4.5-star hotel with 3 outdoor pools
Medina Palms offers its guests 3 outdoor swimming pools and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A free manager's reception is offered daily. WiFi is free in public spaces.

Business amenities include a business center and 2 meeting rooms. Event space at this hotel measures 1300 square feet (121 square meters) and includes conference space. Spa services, a terrace, and gift shops/newsstands are also featured at the luxury Medina Palms. A shopping center shuttle and a train station drop-off service are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Watamu hotel.

  • 1 building
  • 1 floor
  • 50 guestrooms or units
  • 3 dining venues
  • 2 bars or lounges
  • 1300 sq ft of conference space
  • 121 sq m of conference space
  • Built in 2011
  • Manager's reception (free)
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Smoking in designated areas
  • Coffee shop
Medina Palms offers 50 shared accommodations with air conditioning, safes, and complimentary bottled water. Beds feature Select Comfort mattresses. Accommodations at this 4.5-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 40-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

Languages

English, Italian, Swahili

Property amenities

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Full-sized refrigerator
  • Highchair
  • In-room child care (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip train station shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Free daily reception
  • Room service available

Things to do

  • 3 outdoor pools
  • Fitness center
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 40-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan
  • Select Comfort bed

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Cookware/dishes/utensils
  • Free bottled water
  • Kitchenette
  • Microwave
  • Mixer
  • Oven
  • Refrigerator
  • Toaster

More

  • Chef
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Restaurant dining guide
  • Safe
  • Shared accommodations
  • Turndown service

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Medina Palms

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Medina Palms Hotel
Medina Palms Watamu
Medina Palms Hotel Watamu

Medina Palms Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 21 out of 25 reviews" "
Rating 8 - Good. 4 out of 25 reviews" "
Rating 6 - Okay. 0 out of 25 reviews" "
Rating 4 - Poor. 0 out of 25 reviews" "
Rating 2 - Terrible. 0 out of 25 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Dhruti

Stayed 4 nights in Jul 2024

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely staff who were most helpful
Stayed 4 nights in Dec 2023

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

8/10 Good

LINDA

Travelled with group
Liked: Staff & service, property conditions & facilities
Lovely establishment for a quiet rejuvenating get away.
Stayed 2 nights in Oct 2023

10/10 Excellent

Fatuma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend one of the best resort I have ever stayed (:
Stayed 2 nights in Oct 2023

10/10 Excellent

Muhammad

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Madina Palms was simply outstanding from the time we checked in all the way through to check out. Our experience at this hotel was flawless. A special shout out to the entire team who work so hard to make the dream happen. We will visit again whenever we find ourselves in beautiful Watamu. Highly recommended.
Stayed 4 nights in Jun 2023

10/10 Excellent

Pape

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were excellent. Kids loved it
Stayed 3 nights in Jul 2023

10/10 Excellent

Peter, Sydney

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This must rate as one of the best hotels i have ever stayed in. The food is fabulous. An outdoor restaurant. Great seafood. The room was great. Clean and beautiful. I really liked it. The facilities are great. A beach and lovely swimming pools. I will go back for sure.
Stayed 5 nights in Jun 2023

10/10 Excellent

Marco

Stayed 1 night in Jun 2023

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
This is a great peaceful hotel with fantastic staff and great rooms. The private beach area was a highlight with it’s only little bar and restaurant
Stayed 7 nights in Mar 2022

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Watson Safari
We only stayed for two nights after a week on safari and it was the perfect place to re-group and relax before our next adventure. Highly recommend Medina Palms for families.
Stayed 2 nights in Dec 2021

8/10 Good

Miki

Stayed 10 nights in Dec 2021

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful resort. The staff were even better. Do not hesitant to book, you will not regret it!
Stayed 2 nights in Nov 2021

10/10 Excellent

Jean Claude

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
best service
Stayed 5 nights in Sep 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a short stay but we enjoyed it overall. The staff was great and friendly. It is also kid friendly. Their service was effortless and went out of their way. The food was great. I would recommend this resort anytime. We will back but for a longer stay.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartments are wonderful, it’s stocked with everything. Ann, Peter, Bosch just make you feel like you’re home; the food is such a huge and tasty spread, the pools are fantastic, always clean, beautifully clear and less than a minute walk from the beach.
Stayed 2 nights in May 2021

10/10 Excellent

Fabio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bella struttura, con camera penthouse da 280mq veramente bella. Personale disponibile e simpatico
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erinomainen, eksklusiivinen paikka
Palvelu pelaa hienosti ja ystävällistä henkilökuntaa riittää. Avarat huoneistot ja useita mahdollisuuksia rentoutumiseen. Hotellilla ei sallita "äänekästä" elämää (musiikkikaiuttimet yms) mm. altailla. Hyvä aamupala.
Stayed 8 nights in Oct 2023

10/10 Excellent

WELLY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe expérience, service merveilleux, personnel chaleureux et très très beau cadre. Je reviendrai définitivement!
Stayed 1 night in Jul 2022

10/10 Excellent

Ayelén

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Espectacular ! Volveremos !!!
Stayed 1 night in May 2022

10/10 Excellent

Ville

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2021