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American Inn & Suites Waterford

3.0 star property
Enjoy the outdoor pool at this 3-star Waterford inn

Choose dates to view prices

Photo gallery for American Inn & Suites Waterford

Lobby
Reception
Standard 1 King Non Smoking
Banquet hall
Lobby sitting area

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
7076 Highland Rd, Waterford, MI, 48327
  • Huron River
    ‪2 min drive‬
  • Pontiac Lake State Recreation Area
    ‪3 min drive‬
  • Union Lake
    ‪6 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪47 min drive‬

Room options

View all photos for Standard King Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard King Non Smoking Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking Accessible

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard 1 King Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 1 King Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard 2 Queen Beds Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard 2 Queen Beds Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Inn & Suites

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.5 out of 5, Wonderful, (900)
The price is CA $157
per night
CA $179 total
includes taxes & fees
27 Feb - 28 Feb
Comfort Inn & Suites

About the area

Waterford

Near the airport.You'll find Pontiac Lake State Recreation Area and Huron River within 2 miles (3 km) of this inn. Also, Pontiac Lake Dog Park is within 2 miles (3 km) and Union Lake is within 6 miles (10 km).
View more Inns in WaterfordOpens in a new window

What's nearby

  • Huron River - 2 min drive
  • Pontiac Lake State Recreation Area - 3 min drive
  • Union Lake - 6 min drive
  • Great Lakes Crossing Outlets - 16 min drive
  • Pine Knob Music Theatre - 19 min drive

Getting around

  • Pontiac Station - 12 min drive
  • Pontiac, MI (PTK-Oakland County Intl.) - 1 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Leo's Coney Island - ‬3 min drive
  • ‪Jimmy John's - ‬3 min drive
  • ‪Applebee's Grill + Bar - ‬3 min drive

About this property

American Inn & Suites Waterford

Enjoy the outdoor pool at this 3-star Waterford inn
American Inn & Suites Waterford offers its guests an indoor pool, an outdoor pool, and a sauna. There's a snack bar/deli on site. You'll find a 24-hour business center on site.

Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at the business-friendly American Inn & Suites Waterford. Self parking is free.

Smoking is allowed in designated areas at this 3-star Waterford inn.

  • 111 guestrooms or units
  • 2 levels
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • Smoking in designated areas
American Inn & Suites Waterford offers 111 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels. Bathrooms include bathtubs or showers with jetted bathtubs and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Things to do

  • Indoor pool
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Elevator door width (inches): 38
  • Grab bar near toilet
  • Toilet grab bar height (inches): 34
  • Raised toilet seat
  • Raised toilet seat height (inches): 21
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • Cable channels
  • LCD TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 4:30 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Inn Hotel Waterford
Comfort Inn Waterford
Waterford Comfort Inn
Comfort Inn Waterford Hotel Waterford
Quality Inn Waterford
Quality Waterford
Quality Inn Suites
American & Suites Waterford
American Inn Suites Waterford
American Inn & Suites Waterford Inn
American Inn & Suites Waterford Waterford
American Inn & Suites Waterford Inn Waterford

American Inn & Suites Waterford Reviews

Reviews

6.0
Rating 10 - Excellent. 184 out of 974 reviews
Rating 8 - Good. 232 out of 974 reviews
Rating 6 - Okay. 175 out of 974 reviews
Rating 4 - Poor. 161 out of 974 reviews
Rating 2 - Terrible. 222 out of 974 reviews

6.0/10

Cleanliness

7.2/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Don

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First the photos from your website must be 20 years old the hotel didn't look anything like the website.. The entire hotel from the parking lot to the room was a disaster.Paint falling of the wall, worn out carpet on the stairs..Paint missing on wall and the elevators passenger limits and safty sign was held up by blue painters tape. The shower and tub in the room were disgusting..The frame and specet were covered in black mold.... My wife and I spit a hour in the room went and did what we had planned and came back and left because the people hanging out in the parking lot and lobby was the last straw...
Stayed 1 night in Dec 2024

4/10 Poor

Darrell

Stayed 1 night in Nov 2024

4/10 Poor

Darrell

Stayed 1 night in Nov 2024

4/10 Poor

Austin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel we stayed at had a very strong cat pee smell. The carpet was sticky feeling, didn't feel good walking barefoot on it. The hallways looked like they were undergoing repair. One of the elevators were out of service, and the one that worked looked sketchy. Positives were the staff working were nice, and very helpful. Lastly the pool was pretty clean. Would swim again, but not stay the night.
Stayed 1 night in Nov 2024

4/10 Poor

Iron

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Credit card was declined
Stayed 1 night in Nov 2024

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Brandon

Stayed 1 night in Oct 2024

2/10 Terrible

Nicholas

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do yourself a favor a spend extra for nicer
Room was filthy and had bugs. There were cob webs in the corners, stink bugs in the beds, bathroom fan had no cover, tub/shower was dirty with soap scum, blinds were being held up with scotch tape, bed head board was covered in what I hope was drywall dust. And that was just the room. The hotel appears to have been a really nice place maybe 20 years ago but has fallen to neglect. It looks like some renovations are being attempted but they are either doing them DIY or are hiring the cheapest contractors that side of Michigan. Booked a two night stay and left a day early. I guess that’s what I get for going the cheap route. I’ve stayed in some questionable places but this one was laughable. It doesn’t even seem like they tried to make it nice. I really wish I would’ve taken photos to share. Take my word for it and don’t cheap out like I did.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and would recommend
Stayed 3 nights in Aug 2024

2/10 Terrible

Rorie

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Shannon

Business traveller, Travelled with partner
Liked: Property conditions & facilities
The front desk staff employees are so Nice, kind, Wonderful & polite Great Location I stay frequently Thanks everyone Even being short staffed All jobs these days You All keep a smile 😊 Loyal Guest Shannon M. Hall Traveling Nurse
Stayed 1 night in Oct 2024

2/10 Terrible

Amy

Disliked: Cleanliness, staff & service, property conditions & facilities
We did not stay. We walked in the room, took a video and walked out. The room was disgusting. I asked for a refund, the front desk lady told me no and that I needed to contact Expedia. I walked out.
Stayed 1 night in Oct 2024

8/10 Good

Hector

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vinimos a un torneo de soccer de mi hijo y decidimos hospedarnos en este lugar y fue una decisión muy buena nos gustó es aceptable
Stayed 1 night in Oct 2024

6/10 Okay

Deborah S

Stayed 1 night in Oct 2024

10/10 Excellent

Brent

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Jodi

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Matthew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Krissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca is really helpful. Love coming here for a quick overnight with my man
Stayed 1 night in Jul 2024

4/10 Poor

April

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is very run down. They didn't give bath sized towels in the room and there were no towels at all available at the pool. The lock on our door had been damaged and it did not feel very safe. The room was not very clean and was very outdated. The blowdryer did not work. The room was extremely stuffy and warm and the air barely worked. It was nowhere near worth the price we paid for this room.
Stayed 1 night in Oct 2024

6/10 Okay

Therese

Stayed 2 nights in Oct 2024

6/10 Okay

Ken

Stayed 1 night in Oct 2024

2/10 Terrible

Maureen

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Why didn’t I read the reviews?!? I have never checked into a hotel and then checked out within 10 minutes before, but I have now! This property appears to be partially abandoned, broken out windows torn screens, unspeakable filth, garbage in the hallways, on and on! The two young women at the front desk were truly trying their best, but I hope they find other employment! I know some of the responses to other reviews say they are undergoing renovations, but they should be undergoing demolition! Do NOT stay here!!
Stayed 1 night in Oct 2024

8/10 Good

Shatish

Stayed 2 nights in Sep 2024