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Crandell Mountain Lodge

3.0 star property
3-star lodge near Waterton Lakes National Park

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Photo gallery for Crandell Mountain Lodge

Front of property
Comfort Double Room
Superior Suite, Multiple Beds, Kitchen | Living room
Superior Suite, Multiple Beds, Kitchen | Private kitchen
BBQ/picnic area

Reviews

8.0 out of 10
Very good

Popular amenities

Explore the area

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102 Mountview Road, Waterton Park, AB, T0K2M0
  • Place, Waterton Lakes National Park
    ‪1 min walk‬
  • Place, Waterton Marina
    ‪5 min walk‬
  • Place, Cameron Falls
    ‪9 min walk‬

Room options

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

8.0 out of 10
Very good
(50 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

8.4 out of 10
Very good
(16 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

8.4 out of 10
Very good
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Suite, Multiple Beds, Kitchen

Superior Suite, Multiple Beds, Kitchen | Living area

Superior Suite, Multiple Beds, Kitchen

8.4 out of 10
Very good
(27 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Twin Beds and 1 Queen Bed

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

Superior Suite, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

About the area

Waterton Park

In Waterton Park .Within a 10-minute walk of the lodge, you'll find Waterton Marina and Cameron Falls. Middle Waterton Lake and Bertha Lake Trailhead are also within 2 miles (3 km).
View more Lodges in Waterton ParkOpens in a new window

What's nearby

  • Waterton Lakes National Park - 1 min walk - 0.0 km
  • Waterton-Glacier International Peace Park - 1 min walk - 0.0 km
  • Waterton Marina - 5 min walk - 0.4 km
  • Cameron Falls - 9 min walk - 0.8 km
  • Bertha Lake Trailhead - 13 min walk - 1.2 km

Getting around

  • Lethbridge, AB (YQL-Lethbridge County) - 124 min drive

Restaurants

  • ‪Windflower Corner Coffee - ‬8 min walk
  • ‪Royal Stewart Dining Room - ‬11 min walk
  • ‪Waterton Lakes Lodge - ‬7 min walk
  • ‪Vimy's Lounge And Grill - ‬6 min walk
  • ‪Zum's Eatery & Mercantile - ‬9 min walk

About this property

Crandell Mountain Lodge

3-star lodge near Waterton Lakes National Park
Crandell Mountain Lodge offers its guests a terrace and express check-out. The front desk is open around the clock. Self parking is free.

This 3-star Waterton Park lodge is smoke free.

  • 17 guestrooms or units
  • Front desk (limited hours)
  • Express check-out
  • Terrace
  • No smoking on site
Crandell Mountain Lodge offers 17 accommodations with coffee/tea makers. Bathrooms include showers. Housekeeping is provided on request.

Similar properties

Property entrance
Waterton Lakes Lodge Resort
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very good, 1,140 reviews
The price is CA $114
CA $128 total
includes taxes & fees
Jan 4 - Jan 5
Waterton Lakes Lodge Resort

Property amenities

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Accessibility

  • No elevator

Room amenities

Bathroom

  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10:00 PM
Late check-in subject to availability

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 10 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

Property is also known as

Crandell Mountain Lodge Lodge
Crandell Mountain Lodge
Crandell Mountain Lodge Waterton Park
Crandell Mountain Waterton Park
Crandell Mountain Lodge Waterton Park
Crandell Mountain Lodge Lodge Waterton Park

Crandell Mountain Lodge Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 402 out of 1002 reviews
Rating 8 - Good. 340 out of 1002 reviews
Rating 6 - Okay. 154 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Nirmala

Travelled with family
Liked: Amenities
Clean rooms, friendly staff
Stayed 1 night in Oct 2025

4/10 Poor

Qiaoling

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very small, and no tv , no AC . Very poor condition. Some people live in the first floor.. I will not stay there again..
Stayed 1 night in Oct 2025

10/10 Excellent

Walter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, close yo shipping and restaurants. Very quiet!
Stayed 1 night in Oct 2025

6/10 Okay

Peterson

Stayed 1 night in Sep 2025

6/10 Okay

Cheryl

Stayed 2 nights in Sep 2025

2/10 Terrible

Ellenor, Didsbury

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We booked a superior suite on expedia, on arrival received a standard double room. We spoke with Reception and later the manager. They told us they could not move us, as the hotel was fully booked however we could move to the suite the next night ("at no extra cost", even though we had already paid a deposit for the superior suite) but had to check out and then recheck in, taking all belongings with us. The manager stated that this was the fault of expedia as well as my fault for using expedia, stating that the booking information was unclear and would not refund any portion of the room price. She told us that we had to take the complaint/refund request to expedia. She also blamed upper management for not addressing these issues with expedia stating they have had several booking complaints in the past. At no time was even an apology offered. We had to use the hidabed to accommodate us all. Other negatives - no extra bedding or coffee, dusty behind hidebed, no tea towels, no TV. Floor boards gapping. Expedia dealt with our complaint very well offering an apology and compensation. We were very happy with Expedia's response but appalled by the extremey poor customer service from the Hotel Manager. Even after expedia called the hotel, they would not compensate us or apologise. I have worked in the Hotel industry and rest assured this is not a frivolous complaint. I have never encountered such poor customer service.
Stayed 2 nights in Sep 2025

4/10 Poor

Thomas, Calgary

Stayed 2 nights in Sep 2025

10/10 Excellent

Vern

Stayed 2 nights in Aug 2025

8/10 Good

Harish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking, cute interior, walkable to main part of Waterton.
Stayed 2 nights in Sep 2025

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Had to wash the dishes that came with the room, broken blinds, dirty floor, poor lighting. Would like to see more lights, maybe a lamp. Questionable sanitization in the shower, wall paper peeling off, door was already unlocked before putting the key in, outside deck structure was iffy at best, outside of the cabinets werent cleaned either nor were the lights. You pay good to money to stay, i understand that it is an old building which I am fine with, but I feel it's basic upkeep. My son works for a cleaning company and he said his boss would be appalled with the state of our room.
Stayed 2 nights in Sep 2025

10/10 Excellent

Anila

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very nice and the staff too we really enjoyed our stay
Stayed 1 night in Sep 2025

6/10 Okay

Sarah

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Had to wash the dishes that came with the room, broken blinds, dirty floor, poor lighting. Would like to see more lights, maybe a lamp. Questionable sanitization in the shower, wall paper peeling off, door was already unlocked before putting the key in, outside deck structure was iffy at best, outside of the cabinets werent cleaned either nor were the lights. You pay good to money to stay, i understand that it is an old building which I am fine with, but I feel it's basic upkeep. My son works for a cleaning company and he said his boss would be appalled with the state of our room.
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Had a fall visit for a couple days. Beautiful scenery, decent food options, excellent service everywhere and an interesting town. The room was older, but had the historical lodge feeling. Plan to attend again regularly.
Stayed 2 nights in Sep 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service
Everything was good except I did not realise we had to request the room be cleaned so that was not done. However on request we got clean cups etc.
Stayed 2 nights in Sep 2025

10/10 Excellent

Farooq

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location, helpful staff, and clean rooms.
Stayed 1 night in Sep 2025

8/10 Good

bob, Red Deer

Travelled with partner
Disliked: Amenities
Room prices were decent, but the look of the outside of the building(including the convenient) front deck, definitely didn’t have curb appeal. Room was humid, and a shame that the nice gas fireplaces that are still there no longer function. 2 person table would be great in front of the bed, instead of attached to the wall blocking the small counter and in front of the microwave. Check in was across the road at the Kilmorey Hotel and we were told we wouldn’t get in until the exact check-in at 4pm or shortly after. Which is fine and we were told we could hangout in the lounge or the restaurant. Went to the lounge, but it wasn’t open until 4pm as well. We went to the restaurant and were seated at probably the only table that was being used that afternoon(only1 other couple in there). The table and chairs were filthy and so was the carpet in the restaurant. We were curious as to why it could be so dirty in there when it wasn’t busy. The gal serving us liked to talk to herself a lot and fix her hair in the mirror. Apparently didn’t know the beer menu as well(what was stocked and what wasn’t-was told my beer wasn’t available, but then came back with the one I ordered, but told my wife they didn’t have hers). I was brought a dirty glass for my beer as well. Wiped my beer can down and drank from the can. Definitely didn’t want to eat there after that. Even with a 10% off1 breakfast(we stayed 2 nights). Kudos to the 2-3 young ladies that had to work their butts off to clean rooms.
Stayed 2 nights in Sep 2025

4/10 Poor

Katia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the room was not that good - we are both over 70 years old and got a 2nd floor room - stairs were really steep - service was not good either. room was super small
Stayed 1 night in Sep 2025

8/10 Good

Glendora

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our visit. The room was rustic and charming.
Stayed 2 nights in Sep 2025

4/10 Poor

Rosie

Stayed 2 nights in Sep 2025

8/10 Good

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great, basic property for a welcoming stay in Waterton. Easy to walk into town and close to all the activities! Very comfortable bed, has everything you need!
Stayed 1 night in Sep 2025

8/10 Good

Don

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
close to west entrance
Stayed 1 night in Sep 2025

4/10 Poor

Than

Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay here. Exceeded all expectations.
Stayed 1 night in Sep 2025

8/10 Good

Chelsea

Liked: Staff & service
It was okay,
Stayed 1 night in Sep 2025

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
The beds were clean and comfortable. The kitchenette was a bonus and reasonably stocked, although missing a dish towel for drying. Good pressure and temperature for the shower. The only faults were that the bathroom was narrow and only accessible through one of the bedrooms, more a surprise than a problem.
Stayed 2 nights in Sep 2025