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Heritage Inn Hotel & Convention Centre Pincher Creek

3.0 star property
3-star hotel near Kootenai Brown Pioneer Village, connected to the convention center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Hotel & Convention Centre Pincher Creek

Front of property - evening/night
Indoor pool
Mini-refrigerator
Desk, iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
919 Waterton Avenue Hwy #6, Pincher Creek, AB, T0K1W0
  • Pincher Creek Library
    8 min walk
  • Pincher Creek Golf Club
    9 min walk
  • Central Park
    12 min walk

Room options

View all photos for Deluxe Room, 2 Queen Beds (Elite Double Queen)

Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds (Elite Double Queen)

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Standard Double Queen)

Standard Room, 2 Queen Beds (Standard Double Queen)

Standard Room, 2 Queen Beds (Standard Double Queen)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

  • 33.9 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Single Beds

  • 55.0 sq m
  • Sleeps 6
  • 2 Twin Beds

Similar properties

Exterior
Travelodge by Wyndham Pincher Creek
Breakfast included
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (904)
The price is CA $84
per night
CA $92 total
includes taxes & fees
5 Dec - 6 Dec
Travelodge by Wyndham Pincher Creek

About the area

Pincher Creek

Convention convenience.You'll be within 2 miles (3 km) of Kootenai Brown Pioneer Village and 12 miles (20 km) of Heritage Acres Farm Museum with a stay here. Bellevue Underground Mine and Frank Slide are also within 32 miles (52 km).

What's nearby

  • Pincher Creek Library - 8 min walk - 0.7 km
  • Pincher Creek Golf Club - 9 min walk - 0.8 km
  • Central Park - 12 min walk - 1.1 km
  • Kootenai Brown Pioneer Village - 14 min walk - 1.2 km
  • Pincher Creek Health Centre - 3 min drive - 1.9 km

Getting around

  • Lethbridge, AB (YQL-Lethbridge County) - 77 min drive

Restaurants

  • ‪Bear Grass Bistro - ‬4 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Boston Pizza - ‬3 min drive
  • ‪Dq Grill & Chill - ‬3 min drive
  • ‪Subway - ‬9 min walk

About this property

Heritage Inn Hotel & Convention Centre Pincher Creek

3-star hotel near Kootenai Brown Pioneer Village, connected to the convention center
Heritage Inn Hotel & Convention Centre Pincher Creek offers its guests an indoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 2 meeting rooms available. A vending machine, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Heritage Inn Hotel & Convention Centre Pincher Creek. Self parking is free.

This 3-star Pincher Creek hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1980
  • Conference center
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • ATM
  • No smoking on site
  • Bar or lounge
  • Dining venue
Heritage Inn Hotel & Convention Centre Pincher Creek offers 77 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Filipino

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Breakfast available for a fee daily
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Inn
Heritage Inn Pincher Creek
Heritage Pincher Creek
Pincher Creek Heritage Inn
Heritage Hotel Pincher Creek
Heritage Inn In Pincher Creek Alberta
Heritage Inn Hotel Pincher Creek
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Pincher Creek Hotel

Heritage Inn Hotel & Convention Centre Pincher Creek Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 324 out of 937 reviews" "
Rating 8 - Good. 358 out of 937 reviews" "
Rating 6 - Okay. 165 out of 937 reviews" "
Rating 4 - Poor. 60 out of 937 reviews" "
Rating 2 - Terrible. 30 out of 937 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service
The place is good. My only concern is that the pool lights had fallen out of their place and were hangin in the pool. Besides being a safety hazard this could also be an electical hazard. It needs to be addressed immediately.
Stayed 4 nights in Aug 2024

8/10 Good

Mark

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
It was easy to find! When we enter of course the old smell of the building. Staff were nice, the location is quiet. In the room when the washroom faucet was opened at the other room beside, you will heard it and so loud if you are sleeping and someone open a faucet at the next room definitely you will be awake. Our bed is okay but the floor the carpet was not vacuum there were chips around the floor, even the washroom was not properly clean there were lots of hair specially at the back of the door, and top of the toilet cover is dusty and have hairs too. But anyways we enjoy the stay and may be its just minor things that we noticed but it can be easily to improve and make it better someday!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ferdinand

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Shelly

Travelled with family
Liked: Cleanliness
This hotel is also a lounge and a casino. The rooms were clean and comfortable, but the hotel tried to bill me three times the price of the first room for our second room, saying we booked it later. we reserved both rooms at the same time and challenged them, and they finally reduced the rate to what my Expedia reservation stated. Wont stay here again.
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I have stayed at many hotels- including another in Pincher Creek. This was without a doubt the worst front desk experience I have ever had. Lets start with checkin: there was none of the courtesy or information one usually gets. No “ you can find the wifi password here, our restaurant hours are this, our pool hours are this, ect. “. Just nothing. We did find the pool - only to discover you need to get a key at the front desk to open it. So off we go to get a key. Then once at the pool find out theres no towels- you need to get them at the front desk. Suggestion- maybe when someone is getting the key tell them and offer towels if needed. The towels by the way are slightly larger than a hand towel. Then there’s the advertised hot tub- good sized, lots of jets- but no way to turn them on. Back to the front desk to report and are told “we dont turn the jets on unless a maintenance person is here because it makes it cold”. What????? So- not a hot tub, just a hot bath. The room: the darkest , dingiest I can imagine. One small lamp in between both beds is only light . The toilet would only flush if you hold the handle down for 8 seconds. In fairness there are much nicer rooms- we saw them being cleaned and hotel had vacancy so not sure if it’s because we booked through Expedia? The worst though- checkout. I told him (same guy throughout all of this)-he never asked how our stay was- and he clearly couldn’t have cared less. Said not a word. My advice: spend more and stay at Ramada
Stayed 2 nights in Aug 2024

8/10 Good

Davinder

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2024

8/10 Good

elaine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Well rounded hotel. Front desk could be more helpful. You have to ask for pool keys and pool towels.
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Staff was very nice.
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Travelled with family
I feel like my main complaint is that the hotel was just not well decorated and dated looking. There was one accent wall in dark grey. Most of the room was decorated in white. and the dark grey did not help. It felt like you were staying in a hospital room instead of a hotel. It was a hospital room with more comfortable beds.
Stayed 1 night in Aug 2024

6/10 Okay

Kyle

Travelled with family
Liked: Amenities
Cold water tap did not work. There were socks found in the room upon arrival.
Stayed 1 night in Jul 2024

6/10 Okay

Esther

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Nice sizeable room, comfortable beds. I thought I’d booked a room with breakfast included but apparently not so that was disappointing. I called ahead to see if pool/hot tub were functioning. Was told pool was but not hot tub. But hot tub was - only not very hot with limited jets working. One shower at pool didn’t work and there were no pool towels available. Desk clerk said they’d “given out 40 that day.” On a long weekend you’d think they’d expect that. On checking in clerk did not say one piece of information - restaurant hours, pool info and that you needed a key to access it, wifi…nothing. Nice room but everything else was below average.
Stayed 1 night in Aug 2024

8/10 Good

Val

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service
Good food at the restaurant
Stayed 1 night in Jul 2024

4/10 Poor

Donna

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor service and very dirty
Stayed 1 night in Jul 2024

8/10 Good

Maureen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
There was confusion pertaining to getting breakfast in the mornings.
Stayed 3 nights in Jul 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go to hotel in Pincher Creek
My husband and I always stay at this hotel, when we are wanting to spend time in Waterton and area. This has the first time we had a couple of areas that had been missed when cleaned. But as soon as I brought it to the front desk’s attention, they sincerely apologized, gave vouchers for free breakfasts, and promptly had the room re-cleaned . All persons who work at the hotel,(front desk/restaurant/lounge etc.) are very friendly and accommodating. Food is good, and pool area very nice. Recommend this hotel. We booked again in August to do a few things in town, and go to Lundbreck Falls that is only 25km NW of the town. Another beautiful area.
Stayed 1 night in Jul 2024

6/10 Okay

Donna

Travelled with partner, Travelled with group
Liked: Staff & service
There was ants in our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 2 nights in Jul 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable beds, clean and quiet.
Stayed 1 night in Jul 2024

6/10 Okay

Voeun

Stayed 1 night in Jul 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

Kush

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible stay
Stayed 1 night in Jul 2024

6/10 Okay

Hannah

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Alan

Liked: Cleanliness, staff & service
Restaurant was not open all the time.
Stayed 1 night in Jul 2024

2/10 Terrible

Nirav

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was not worth it! There was no room service. Quality of coffee, soaps etc was inferior There was no maintenance or support to turn on hot tub despite calling front desk few times. Swimming pool was dirty. We stepped out the moment we noticed it had dead flies, hair, couple of spits and dirt We were unable to swim the following day due to filthy conditions of the pool, the primary reason behind making a reservation here If one would be looking to make reservation in anticipation to take joy in the pool, based on the above experience it cannot so be suggested. We would never be coming back to Heritage Inn in Pincher Creek considering there would be no quality service provided when asked for, or any at all The stay at Heritage Inn was much to the disappointing!
Stayed 2 nights in Jul 2024