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Heritage inn

2.5 star property
Hotel perfectly located for exploring Watertown

Choose dates to view prices

Photo gallery for Heritage inn

Reception
City view from property
Family Room, 2 Queen Beds
Lobby
Family Suite, 2 Queen Beds

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • Parking included
  • 24/7 front desk

Explore the area

Map
700 E Main St, Watertown, WI, 53094
  • The Octagon House
    ‪19 min walk‬
  • Maranatha Baptist University
    ‪20 min walk‬
  • Watertown Regional Medical Center
    ‪4 min drive‬
  • Waukesha, WI (UES-Waukesha County)
    ‪39 min drive‬

Room options

View all photos for Exclusive Room

Exclusive Room

Exclusive Room

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

Family Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

Family Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed

Iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Queen Beds, Fireplace

Family Suite, 2 Queen Beds, Fireplace

Family Suite, 2 Queen Beds, Fireplace

  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds

Family Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 Queen Bed

Iron/ironing board, free WiFi, bed sheets

Deluxe Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite 2 Double Beds

Family Suite 2 Double Beds

Family Suite 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Exclusive Room, 1 King Bed, Jetted Tub

Exclusive Room, 1 King Bed, Jetted Tub | Bathroom

Exclusive Room, 1 King Bed, Jetted Tub

  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Watertown

Heart of Watertown.You'll find Riverside Park and Tivoli Island Park within a 15-minute walk of this Watertown hotel. The Octagon House and Maranatha Baptist University are also within 2 miles (3 km).

What's nearby

  • Riverside Park - 6 min walk - 0.6 km
  • Tivoli Island Park - 12 min walk - 1.1 km
  • The Octagon House - 19 min walk - 1.6 km
  • Maranatha Baptist University - 20 min walk - 1.7 km
  • Watertown Regional Medical Center - 4 min drive - 2.8 km

Getting around

  • Columbus Station - 30 min drive
  • Dane County Regional Airport (MSN) - 46 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Riverview Water Trap - ‬14 min walk
  • ‪Rusty Nail - ‬2 min drive
  • ‪Gasthaus - ‬15 min walk
  • ‪Taqueria Maria's - ‬10 min walk

About this property

Heritage inn

Hotel perfectly located for exploring Watertown
As a guest of Heritage inn, you'll find a vending machine, a picnic area, and laundry facilities. WiFi is free in public spaces. Self parking is free.

This Watertown hotel is smoke free.

  • 38 guestrooms or units
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Outdoor picnic space
  • No smoking on site
Heritage inn offers 38 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. 36-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Languages

English, Urdu

Property amenities

Family friendly

  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 36-inch flat-screen TV
  • Cable channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower/tub combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a security system in each accommodation.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Heritage inn Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 43 out of 127 reviews
Rating 8 - Good. 27 out of 127 reviews
Rating 6 - Okay. 18 out of 127 reviews
Rating 4 - Poor. 17 out of 127 reviews
Rating 2 - Terrible. 22 out of 127 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Lindsey

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
Friendly desk staff let me check in early without charging me.
Stayed 1 night in Nov 2024

2/10 Terrible

Linda and Fred

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in i had to wait a half an hour to answer the bell, i didnt like that the owner took a picture of my drivers license back and front. Once in the room i had to get new batteries for remote, the heat did not work and had to get a heater in room. The owner was willing to give us another room but then we would of had to oack up everything including dog crate. When i registered for this room thru you it stated there was contential breakfast nope none. The floors in room were dirty,i had to wipe up water from my dog and towel was black. The 302.00 i spent on this room was not worth it. Soda and candy machines empty.Had to get bottled water from manager. I would not recommend this place to anyone til they get it cleaned up.
Stayed 2 nights in Nov 2024

2/10 Terrible

Brandon

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was hard as a rock towels were dirty 1 sink worked 1 did not had to unplug and replug and repeat to get heat to work
Stayed 1 night in Nov 2024

2/10 Terrible

esther

Travelled with family, Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to my conference . No breakfast on property was a bummer
Stayed 4 nights in Nov 2024

4/10 Poor

Apolonia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room smelled molding it didn't feel like the comforter was washed. Rooms were very paper thin.
Stayed 3 nights in Nov 2024

10/10 Excellent

Robert, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Rafaela

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in good conditions, staff very nice
Stayed 1 night in Sep 2024

10/10 Excellent

Kurt

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Owner and staff were very friendly
Stayed 1 night in Nov 2024

6/10 Okay

RAYMOND

Stayed 1 night in Oct 2024

10/10 Excellent

Charity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked when came in lobby was clean ,the front desk gentleman had a smile and greeted me kindness, gentleman let me know he was new owner and , good conversation.front desk was fast too.room was very big , great deal. Some things could be updated but overall quiet, nice ,close to walking to have drink and shopping.i would go again .only thing i would say is maybe fluffier pillows other .great stay thank you.
Stayed 1 night in Oct 2024

10/10 Excellent

Destiny

Travelled with partner
It was a nice getaway.

10/10 Excellent

Christine, Prospect Heights

Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Aron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Everything is just old. No computer even to check in. Still a notpad and pencil. The microwave couldnt be pluged in on the stand they have it on so i had to put it on the end table. The TV takes 5 to 10 min to find signal to watch it. There are two vending machines but both are off so nothing to eat or drink on the premises. The area just gives off junkie vibes i definitely didnt feel as safe as other hotels ive been to
Stayed 2 nights in Oct 2024

4/10 Poor

elena

Travelled with family, Business traveller
Cozy lobby, friendly staff. Room had dirty odor, must be the rug. Beds ok, shower head had one working setting: narrow spray, no coverage. And water never got warm, cold shower :(
Stayed 1 night in Oct 2024

8/10 Good

Matt

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a nice town.
Overall a a decent hotel with a clean room and very friendly management and staff. Management took the time to speak with me and they are in the process of some upgrades. Good location in a nice town and I would stay there again.
Stayed 2 nights in Oct 2024

8/10 Good

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean but not comfortable or secure.
The room was clean although a little outdated. A sink in the bathroom and one out which is a bit different but worked travelling with a teenager. Beds were not very comfortable but clean sheets. No security in the lobby. At 7 am, no one at the desk but anyone was able to walk into the lobby and access rooms. No requirement to use key to key to get in the building.
Stayed 1 night in Oct 2024

6/10 Okay

Melissa, Covington

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed because of the proximity to the school I was visiting and the price.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Let me tell you what. I book ALOT of rooms all over Wisconsin for my business. I always try to support small businesses when I can vs chain hotels. I’ve had some great experiences & some not great experiences over the past decade BUT THIS HOTEL is the BEST Cleanest and Cutest little hotel I’ve ever stayed it! The new owners are super nice and welcoming. I spoke to the owner and theyve done a lot of work on the property to improve it and you can tell! The rooms were clean, beds were comfy, and it was quiet. I’m telling you from experience not all “mom & pop hotels” are created equally and this is a TOP PICK for us if you’re in the area! It’s halfway between Milwaukee & Madison so easy traveling! Highly Recommend. Book it.
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only stayed for one night. Property was convenient to the venue of my nephews wedding.
Stayed 1 night in Sep 2024

8/10 Good

Cindie

Liked: Cleanliness, staff & service
The property looked nice and was clean. However the bed was quite uncomfortable.
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No good
They were very friendly on checkin and they even had someone check to make sure my room was ready for me. Once i got to the room the lights were all very dim, the bed was tilted to the head board by about 10 inches or so. I pulled back the top covers and there was small hard things all over the bed and not sure if somebody else slept in it.. i decided at this time to not stay as it was to much of a gamble.
Stayed 1 night in Sep 2024

10/10 Excellent

Elijah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price!
Stayed 3 nights in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner and his staff really make an effort to do things right. Compared to the big national chains, these people are way out in front! I'll be back!
Stayed 1 night in Aug 2024

8/10 Good

Elena Valera

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024