4/10 Poor
Denise
9 Dec 2024
Disliked: Cleanliness, property conditions & facilities
I had a three night stay and the only time anyone came by to clean the room was the morning when I was getting ready to leave. The heater made a crackling noise all night long when it ran and woke me up every time, the little shampoo and soap containers in the room were previously used. There was a layer of dust covering everything meaning I couldn’t even use the ice bucket to get ice as it was dirty. The mattress was lumpy, the ironing board needed a new cover. The only thing that was pleasant was the morning breakfast. And there was plenty of coffee in the lobby.