2/10 Terrible
Tracy
Business traveller
28 Oct 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wouldn't Recommend
This stay was for a business trip. The lady that checked us in was not very friendly. She asked for the reservation name and I gave her my name. She asked how I would be paying and I told her I paid online. She responded in a rude tone "How do I know if you actually paid or not"? I proceeded to give her the card I paid with and she took it over to the computer to check my reservation. She sat at the computer for about 15 minutes looking over stuff and then finally came back and gave us our room key. The next morning we went to get some breakfast that was supposed to be included. The breakfast area was dirty and there was hardly anything out. We tried again the next day and once again bairly anything out. There was no orange juice in the dispenser and the orange juice cartridge was laying on top of the trash can and juice was leaking out all over it. When it came time to check out we proceeded to the front desk but the doors were locked, the lights were off, and there was a pillow stuffed in the night window slot. I left the keys in between the pillow and left. The rooms were not all that clean. I will definitely not return to this hotel.
Tracy
Stayed 2 nights in Oct 2024