Ratings based on 1,247 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 14, 2024 on Expedia
It was my second time staying at Quest and just like the first time the room was clean and well equipped. When you walk into the foyer it feels fancy and so does the lift. I will definitely be returning here again!
Comment from Hotel Management
Oct. 14, 2024 by Team at Quest Wellington , Hotel Management
Dear Michiko,Thank you for your kind review and recommendation,We appreciate your positive feedback on our service and facilities and hope to have you with us again in the near future.I will be pleased to share your kind words with the team and thank you again for sharing your experience.RegardsThe Quest Wellington team
by A traveller
Posted Oct. 11, 2024 on Expedia
I liked the room. Quiet soundproof and big windows with sunlight that was perfect.
Comment from Hotel Management
Oct. 13, 2024 by Team at Quest Wellington , Hotel Management
Dear Keith,Thank you for your kind review and recommendation,We appreciate your positive feedback on our service and facilities and hope to have you with us again in the near future. Regards The Quest Wellington team
by A traveller from Auckland
Posted Sep. 29, 2024 on Expedia
Situated in a great place in Wellinhgton right at the end of Featherston Street. Front Office staff very friendly and helpful. Would stay again.
Comment from Hotel Management
Sep. 30, 2024 by The Quest Wellington team , Hotel Management
Dear Tony, Thank you for your kind review and recommendation,We appreciate your positive feedback on our service and facilities and hope to have you with us again in the near future.I will be pleased to share your kind words with the team and thank you again for sharing your experience.Regards
by A traveller
Posted Sep. 16, 2024 on Expedia
Comment from Hotel Management
Sep. 16, 2024 by Team at Quest Wellington , Hotel Management
Dear Vicki,Thank you for your kind review and recommendation,We appreciate your positive feedback on our service and facilities and hope to have you with us again in the near future.RegardsThe Quest Wellington team
by A traveller
Posted Aug. 22, 2024 on Wotif
Please upgrade the couches. Not userfriendly for older person with arthritus. Otherwise would recommend for a stay in Wellington.
Comment from Hotel Management
Aug. 23, 2024 by Team at Quest Wellington , Hotel Management
Thank you for taking the time to review Quest Wellington. We are sorry to hear about these shortfalls you experienced during your stay. We will be passing this feedback along to our maintenance team so that these issues can be addressed. We appreciate your feedback, Regards, Quest Wellington team
by A traveller
Posted Aug. 19, 2024 on Wotif
Lovely, quiet and convenient apartments with extra features like washing machine and dryer. Very clean, great checkin, and helpful staff. The couch needs replacing and there’s some paint peeling in the bathroom, but otherwise a great apartment in a great location.
Comment from Hotel Management
Aug. 19, 2024 by Team at Quest Wellington , Hotel Management
Dear Sue, Thank you for your review of Quest Wellington, your feedback and insights are much appreciated and help us to focus on what is important to our guests.Whilst you appreciated our convenient location and helpful staff, we are sorry for some of the service shortfalls you experienced. We are taking steps to address the points you have brought up.We hope we have an opportunity to welcome you back on your next visit to the capital.RegardsThe Quest Wellington team
by A traveller
Posted Aug. 4, 2024 on Wotif
Comment from Hotel Management
Aug. 5, 2024 by Quest Wellington Team , Hotel Management
Dear Florence,Thank you for your kind review and recommendation,We appreciate your positive feedback on our service and facilities and hope to have you with us again in the near future.RegardsThe Quest Wellington team
by A traveller
Posted Aug. 4, 2024 on Expedia
Excellent room,
Comment from Hotel Management
Aug. 4, 2024 by The Quest Wellington Team , Hotel Management
Dear Jason,Thank you for your kind review and recommendation,We appreciate your positive feedback on our service and facilities and hope to have you with us again in the near future.RegardsThe Quest Wellington team
by A traveller
Posted Aug. 2, 2024 on Expedia
Good value for money. ‘Studio’ way more spacious than appeared in a photo. It’s usually the reverse! The drapes were thermal lined & helped to reduce street noise & keep the room well insulated for warmth. There was a heating unit that functioned well, but I only used it for 15 minutes and then turned ‘off’. The bed was so comfortable & clean I couldn’t stay awake. There were extra blankets in a wardrobe, as well as an ironing board & iron. The kitchenette is well equipped. If staff, or guests, didn’t keep nicking or losing track of plugs, there would be one each for the bathroom and kitchen the sinks!? The bathroom is spacious with a washing machine in the right hand corner. The shower rose belts out a good stream of water. My only concern was the tripping hazard when near the entrance to the bathroom off the kitchenette. There really should be an eye catching yellow line warning of a discrepancy in floor levels and the setting of the row of tiles along the leading edge of the entrance to the bathroom. The tiles are angled upwards & there is a ‘lip’ the entire width. A guest could catch the soul of their shoe, especially if standing side-on, and not looking down while in the kitchenette. The room was directly opposite the lift well on the 2nd floor, I think. I wasn’t aware of any noise internally at this property. I was only there for 12 hours & did not see any other guests. The two staff were warmly welcoming, & clear with details on a cold, wet Wellington evening. Thanks!
Comment from Hotel Management
Aug. 4, 2024 by Quest Wellington Team , Hotel Management
Dear Tony, Thank you for your review of Quest Wellington, your feedback and insights are much appreciated and help us to focus on what is important to our guests.We appreciate your positive feedback on our service and facilities and hope to have you with us again in the near future.RegardsThe Quest Wellington team
by A traveller
Posted Jul. 5, 2024 on Expedia
Comment from Hotel Management
Aug. 1, 2024 by Quest Wellington Team , Hotel Management
Dear Steve.Thank you for your kind review and recommendation,We appreciate your positive feedback on our service and facilities and hope to have you with us again in the near future.RegardsThe Quest Wellington team